Frequently Asked
Questions

Q: What details are captured in e-invoices generated in BUSY?

The details captured in e-invoices generated in BUSY include party details (such as name, address, and GSTIN), invoice number, invoice date, item details (including description, quantity, rate, and tax details), and total invoice amount.

Q: How can I access the billing API in BUSY?

To access the billing API in BUSY, you need to enable API access on the GST portal. Once API access is enabled, you can use the API to integrate billing functionality into the software.

Q: What are the GST implications if e-invoice generation fails?

In accordance with GST regulations, penalties may be levied in case of failure to generate E-invoices. For further guidance, you can reach out to the GST portal helpdesk or consult with a tax professional.

Q: How do I configure E-invoice cancellation in BUSY?

For cancel e-invoice please open selected voucher of which e-invoice you want to cancel press on cancel and mention then click yes you want to cancel e-invoice on government portal mention reason and cancel.

Q: can i modify E invoice from BUSY?

Once the E invoice has been generated, you cannot modify the E-invoice. You can cancel the E-invoice, and then you have to regenerate the invoice with the E invoice containing the correct details.

Q: Can I generate invoices first in BUSY and push to portal later? Is there a time limit?

Yes, you can generate invoices first in BUSY and push them to the portal later. There is no specific time limit for uploading the invoices to the portal after generating them in BUSY.

Q: Who do I contact if I am unable to resolve the e-invoice generation error even after troubleshooting?

If you are facing issue with e invoice generation in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

Q: Who should I contact for issues with the e-invoicing feature in BUSY? Is there a support number?

To get help with issues in e invoice feature in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

Q: How do I check if all the details I have entered for e-invoice generation are correct?

You have two options to check the correctness of the details for E Invoice generation. You can either click on Check Possible Errors or review the E Invoice Details window before generating it.

Q: Are there any video tutorials available to help me better understand the e-invoicing process in BUSY?

Yes, BUSY offers trainings on using E-invoice/E-way bill features. BUSY conduct webinars timely on different topics to check webinar you can visit our website busy.in. YouTube channel BUSY and also provide user's manual

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What details are captured in e-invoices generated in BUSY?

The details captured in e-invoices generated in BUSY include party details (such as name, address, and GSTIN), invoice number, invoice date, item details (including description, quantity, rate, and tax details), and total invoice amount.

How can I access the billing API in BUSY?

To access the billing API in BUSY, you need to enable API access on the GST portal. Once API access is enabled, you can use the API to integrate billing functionality into the software.

What are the GST implications if e-invoice generation fails?

In accordance with GST regulations, penalties may be levied in case of failure to generate E-invoices. For further guidance, you can reach out to the GST portal helpdesk or consult with a tax professional.

How do I configure E-invoice cancellation in BUSY?

For cancel e-invoice please open selected voucher of which e-invoice you want to cancel press on cancel and mention then click yes you want to cancel e-invoice on government portal mention reason and cancel.

can i modify E invoice from BUSY?

Once the E invoice has been generated, you cannot modify the E-invoice. You can cancel the E-invoice, and then you have to regenerate the invoice with the E invoice containing the correct details.

Can I generate invoices first in BUSY and push to portal later? Is there a time limit?

Yes, you can generate invoices first in BUSY and push them to the portal later. There is no specific time limit for uploading the invoices to the portal after generating them in BUSY.

Who do I contact if I am unable to resolve the e-invoice generation error even after troubleshooting?

If you are facing issue with e invoice generation in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

Who should I contact for issues with the e-invoicing feature in BUSY? Is there a support number?

To get help with issues in e invoice feature in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

How do I check if all the details I have entered for e-invoice generation are correct?

You have two options to check the correctness of the details for E Invoice generation. You can either click on Check Possible Errors or review the E Invoice Details window before generating it.

Are there any video tutorials available to help me better understand the e-invoicing process in BUSY?

Yes, BUSY offers trainings on using E-invoice/E-way bill features. BUSY conduct webinars timely on different topics to check webinar you can visit our website busy.in. YouTube channel BUSY and also provide user's manual

Frequently AskedQuestions