Frequently Asked
Questions

Q: I want to generate e-invoices for my cash memo transactions. What should I do to avoid getting errors?

Cash memo transactions are showing errors when generating e invoices because e invoices are specifically designed for business to business (B2B) transactions only. while cash memos are used for business to consumer (B2C) transactions. Therefore, e invoices are not applicable to cash memo transactions, resulting in errors. So, make sure that while generating an e invoice, it should be only transactions with registered party business to business (B2B) transactions.

Q: Why are only cash memo transactions showing errors when generating e-invoices and not regular credit sales?

Cash memo transactions are showing errors when generating e invoices because e invoices are specifically designed for business to business (B2B) transactions only. while cash memos are used for business to consumer (B2C) transactions. Therefore, e invoices are not applicable to cash memo transactions, resulting in errors. So, make sure that while generating an e invoice, it should be only transactions with registered party business to business (B2B) transactions.

Q: I am unable to find the e-invoicing feature in my BUSY. Where can I access it?

To find the e-invoicing feature in my BUSY, you need to follow the below steps: Step 1: Go to the Administration section. Step 2: Click on Configuration. Step 3: Choose Features & Options. Step 4: Look for the GST/VAT tab and click on it. Step 5: You'll find the E-invoice option there. Step 6: To enable E-invoicing, simply click Y (Yes). By following these steps, you can activate the E-invoicing feature in your software.

Q: How do I print sales invoices and e-invoices separately without the print prompt for e-invoices?

To print sales invoices and e-invoices separately without the print prompt for e-invoices, you will need to print them separately using the print utility option. The e-invoices can be generated and printed in bulk using the 'E-Invoice Generate/Print' option under 'E-Invoice Management' in the GST Micranial Utility section. However, the normal sales invoice print will still need to be done separately through the print utility option.

Q: My e-way bill is not generating due to an invalid vehicle number error. How do I correct the vehicle number?

To correct the vehicle number on the e way bill, follow these steps: Step 1: Go to the Transaction menu. Step 2: Select the specific sales invoice voucher for which you need to correct the vehicle number. Step 3: While saving the sales invoice voucher, you will find the Transport window. Step 4: Within the Transport window, locate the Vehicle Number option and update it with the correct vehicle number.

Q: I am unable to generate an e-invoice and e-way bill together from BUSY GST. It seems to create issues with the item names. What should I do?

To resolve the item issue while generating Ewaybill and Einvoice together you need to follow the steps Step1 check the item name is more than 3 character Step2 Check the item name do not contain special characters Step3 at the time of generating Ewaybill and Einvoice Select Item name to print Step4 Remove special characters Step5 Item tax category and hsn should be relevant and valid

Q: I have generated an e-way bill and e-invoice in BUSY but I am unable to take the print out. How can I get the printout?

If You are generated Ewaybill and Einvoice from BUSY but unable to print out then follow the steps Step1 Go to administration menu Step2 Click on configuiration Step3 Click on voucher Series Configuration Step4 Click on Sales invoice and select the series Step5 Click on voucher configuration Step6 Enable Y on generate Ewaybill after saving and EInvoice after saving option Step7 Enable input transport details as Y

Q: I am trying to generate an e-invoice in BUSY but am getting an error saying "Bill to party location should be minimum characters". How can I resolve this?

To Resolve the Error Bill to party location should be minimum 3 characters in BUSY you need to follow the steps Step1 Open the Voucher in modify mode from list of Voucher Step2 Click on Party name Step3 Click Alter and M together to modify the party master Step4 Fill Party address line 1 and 2 with more than 3 characters Step5 save the party master

Q: How do I add a QR code to the printed invoices in BUSY?

To add QR code in the printed invoice then follow the given steps: Step 1: Go to Administration menu Step 2: Click on configuration option Step 3: Then Click on invoice/document printing option Step 4: Then click on standard option Step 5: Then select voucher and enable print e-invoice QR code as Y Step 6: Then save the configuration by click on save button

Q: I tried to create an E invoice but it failed with an error about missing billing address. Where in the software can I enter my business' billing address to fix this?

To resolve the error of missing billing address while generating E invoice you need to follow the steps Step1 Open the Voucher in modify mode from the list of Voucher Step2 Click Alter and M key together after clicking on Party Name Step3 fill the Address line 1 and 2 of Party master with more than 3 characters Step4 Save the Party master

Find Solutions to Common Issues Related to taxation - e invoice print

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I want to generate e-invoices for my cash memo transactions. What should I do to avoid getting errors?

Cash memo transactions are showing errors when generating e invoices because e invoices are specifically designed for business to business (B2B) transactions only.
while cash memos are used for business to consumer (B2C) transactions. Therefore, e invoices are not applicable to cash memo transactions, resulting in errors.
So, make sure that while generating an e invoice, it should be only transactions with registered party business to business (B2B) transactions.

Why are only cash memo transactions showing errors when generating e-invoices and not regular credit sales?

Cash memo transactions are showing errors when generating e invoices because e invoices are specifically designed for business to business (B2B) transactions only.
while cash memos are used for business to consumer (B2C) transactions. Therefore, e invoices are not applicable to cash memo transactions, resulting in errors.
So, make sure that while generating an e invoice, it should be only transactions with registered party business to business (B2B) transactions.

I am unable to find the e-invoicing feature in my BUSY. Where can I access it?

To find the e-invoicing feature in my BUSY, you need to follow the below steps:
Step 1: Go to the Administration section.
Step 2: Click on Configuration.
Step 3: Choose Features & Options.
Step 4: Look for the GST/VAT tab and click on it.
Step 5: You'll find the E-invoice option there.
Step 6: To enable E-invoicing, simply click Y (Yes).
By following these steps, you can activate the E-invoicing feature in your software.

How do I print sales invoices and e-invoices separately without the print prompt for e-invoices?

To print sales invoices and e-invoices separately without the print prompt for e-invoices, you will need to print them separately using the print utility option. The e-invoices can be generated and printed in bulk using the 'E-Invoice Generate/Print' option under 'E-Invoice Management' in the GST Micranial Utility section. However, the normal sales invoice print will still need to be done separately through the print utility option.

My e-way bill is not generating due to an invalid vehicle number error. How do I correct the vehicle number?

To correct the vehicle number on the e way bill, follow these steps:
Step 1: Go to the Transaction menu.
Step 2: Select the specific sales invoice voucher for which you need to correct the vehicle number.
Step 3: While saving the sales invoice voucher, you will find the Transport window.
Step 4: Within the Transport window, locate the Vehicle Number option and update it with the correct vehicle number.

I am unable to generate an e-invoice and e-way bill together from BUSY GST. It seems to create issues with the item names. What should I do?

To resolve the item issue while generating Ewaybill and Einvoice together
you need to follow the steps 
Step1 check the item name is more than 3 character 
Step2 Check the item name do not contain special characters 
Step3 at the time of generating Ewaybill and Einvoice Select Item name to print 
Step4 Remove special characters 
Step5 Item tax category and hsn should be relevant and valid

I have generated an e-way bill and e-invoice in BUSY but I am unable to take the print out. How can I get the printout?

If You are generated Ewaybill and Einvoice from BUSY but unable to print out 
then follow the steps 
Step1 Go to administration menu 
Step2 Click on configuiration 
Step3 Click on voucher Series Configuration
Step4 Click on Sales invoice and select the series 
Step5 Click on voucher configuration 
Step6 Enable Y on generate Ewaybill after saving and EInvoice after saving
option 
Step7 Enable input transport details as Y

I am trying to generate an e-invoice in BUSY but am getting an error saying "Bill to party location should be minimum characters". How can I resolve this?

To Resolve the Error Bill to party location should be minimum 3 characters 
in BUSY you need to follow the steps
Step1 Open the Voucher in modify mode from list of Voucher
Step2 Click on Party name 
Step3 Click Alter and M together to modify the party master
Step4 Fill Party address line 1 and 2 with more than 3 characters 
Step5 save the party master

How do I add a QR code to the printed invoices in BUSY?

To add QR code in the printed invoice then follow the given steps:
Step 1: Go to Administration menu 
Step 2: Click on configuration option
Step 3: Then Click on invoice/document printing option 
Step 4: Then click on standard option 
Step 5: Then select voucher and enable print e-invoice QR code as Y 
Step 6: Then save the configuration by click on save button

I tried to create an E invoice but it failed with an error about missing billing address. Where in the software can I enter my business' billing address to fix this?

To resolve the error of missing billing address while generating 
E invoice you need to follow the steps 
Step1 Open the Voucher in modify mode from the list of Voucher
Step2 Click Alter and M key together after clicking on Party Name 
Step3 fill the Address line 1 and 2 of Party master with more than 3 characters
Step4 Save the Party master

Frequently AskedQuestions