Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

Can I disable automatic eBay billing temporarily if needed?

You can disable automatic e waybill in BUSY by following these steps
1. Open company and go to administration
2. Go to configurations and select features/options
3. Select GST/VAT tab and gst configurations window will be displayed
4. Here you can Disable e-waybill required option and then enable again when required and save the changes
5.But if you wants to make changes regarding e-waybill on portal,you can login to e-waybill and check their or contact to your tax professionals

What is the reason while Unable to Generate E-Way Bill Reason Blank.?

You can take some steps in BUSY to resolve the error Reason Blank
Step 1: Go to administration and then click on Configuration. 
Step 2: Now click on Feature and option and then click on GST VAT.
Step 3: Now click on GSP Configuration and set default as Webtel and then check by generate E-Way bill if issue persist then set default GSP as pinnacle otherwise you can create new GSP from E-way bill portal.

My E-way Bill is not getting generated How do I resolve issues?

To resolved issues with your E-way bill generation you can follow below mention steps: 
Step 1: Check the error messages or notifications that may indicate the cause of the issue.
Step 2: Ensure that all mandatory fields in the transport detail and invoice are filled correctly and completely.
Step 3: Verify that the transporter details and GST information are accurate and upto date.
Step 4: Ensure that Station and Pincode in party master are filled correctly.

My E-Way Bill configuration is not working, what should I check?

To resolved issues with your E-way bill generation you can follow below mention steps: 
Step 1: Check the error messages or notifications that may indicate the cause of the issue.
Step 2: Ensure that all mandatory fields in the transport detail and invoice are filled correctly and completely.
Step 3: Verify that the transporter details and GST information are accurate and upto date.
Step 4: Ensure that Station and Pincode in party master are filled correctly.

Fixing party address issues while generating an e-invoice in BUSY. Troubleshooting.

Here's a simplified step-by-step guide to troubleshoot and fix party address issues when generating an e-invoice in BUSY: 
 Ensure you have the correct Address, station, and pin code entered in the party master. 
 Check for Completeness 
 Make sure all necessary address details are filled out to avoid errors during e-invoice generation. 
 By following these steps, you can troubleshoot and fix party address issues while generating an e-invoice in BUSY.

My e-way bills are getting rejected, how to troubleshoot rejection errors?

To resolved issues with your E-way bill generation you can follow below mention steps: 
Step 1: Check the error messages or notifications that may indicate the cause of the issue.
Step 2: Ensure that all mandatory fields in the transport detail and invoice are filled correctly and completely.
Step 3: Verify that the transporter details and GST information are accurate and upto date.
Step 4: Ensure that Station and Pincode in party master are filled correctly.

Fill in UQC field during e-invoice generation in BUSY.

for UQC filed update During einvoice Generation in BUSY see the step 
 Step 1: in automatic Einvoice IRN Generation Windows Click on the tab Check Possible Errors Tab then Click on enter 
 Step 2: Now you can See Update UQC unit Quantity Code for Einvoice Option Click on enter the option 
 Step 3: in Modify Unit Master Window UQC for Einvoice filed select right uqc from dropdown list and save

Can I generate e-way bills for sub-contractors through BUSY if I'm a transporter? What's the process?

If you want to generate e way bills for sub contractors then please follow the 
given Steps
Step 1: You just need to enter the bill in the name of the sub contracter 
Step 2: Then enter the all required details of the bill and save.
Step 3: Then enable the e way bill option in transport window. 
Step 4: Then generate in this way you can generate e way bill for sub 
 contracter.

How do I create a GSP user id and password on the E way bill portal?

To create GSP id and password on E way bill portal, you can follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and click on Add New.
Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited.
Step 5: Create Username and Password and click on Add.

Where can I enter amount limit for supply type BB and BC for EWay Bill

To specify amount limit for supply type B2B and B2C for E- Way Bill,you need to follow some steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Now click on Feature and Option and then click on GST VAT option.
Step 3: Now click on configuration option near to E-Way bill required option 
Step 4: Now you can specify the limit for the central and local trancation for B2B and B2C invoice