Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I disable automatic eBay billing temporarily if needed?

You can disable automatic e waybill in BUSY by following these steps
1. Open company and go to administration
2. Go to configurations and select features/options
3. Select GST/VAT tab and gst configurations window will be displayed
4. Here you can Disable e-waybill required option and then enable again when required and save the changes
5.But if you wants to make changes regarding e-waybill on portal,you can login to e-waybill and check their or contact to your tax professionals

How do I check which item's HSN code is invalid in my large bill to fix E way bill generation errors?

To validate all item's HSN in one go, you can follow these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online then can choose either Single HSN or Multiple HSN.
Step 3: You can validate HSN and check item has valid or invalid HSN codes.
Step 4: If you found any item which also include in your bill then you can correct HSN code after open it.

How do I register on the e-Way bill portal as a new user? What details do I need?

To register on the e-Way bill portal as a new user, you'll need to follow these steps: 
Step 1: Visit the e-way bill portal at ewaybill.nic.in
Step 2: Click on "e-Way Bill Registration" under the "Registration" tab
Step 3: Enter your GSTIN number and click "Go"
Step 4: Fill out the e-way bill registration form with your details
Step 5: Verify your mobile number with the OTP sent to the registered mobile number

I have an issue with generating bills where the GSP-ID seems incorrect. How to correct the GSP-ID?

To check the GSP ID is correct or not , you can follow the below steps:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and in gsp configuration check by validate ID
Step 3: If id not validating then go to Ewaybill portal then login
Step 4: Select registration option then for GSP and ention OTP
Step 5: Check your gsp ID mention there should match ID mentioned in BUSY

I have changed my GSP ID but still cannot generate E way bills. What should I do?

To check the GSP ID is correct or not , you can follow the below steps:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and in gsp configuration check by validate ID
Step 3: If id not validating then go to Ewaybill portal then login
Step 4: Select registration option then for GSP and ention OTP
Step 5: Check your gsp ID mention there should match ID mentioned in BUSY

My generated E-Way Bill code is not accepted by the tax authorities. How do I rectify this?

If your generated E-Way Bill code is not accepted by the tax authorities, you should check for any errors or discrepancies in the information provided. Make sure that all the required details are accurately filled in the E-Way Bill form. If there are any mistakes, correct them and generate a new E-Way Bill code. If the issue persists, you may need to contact the tax authorities for further assistance in rectifying the problem.

Can I generate e-way bills for sub-contractors through BUSY if I'm a transporter? What's the process?

If you want to generate e way bills for sub contractors then please follow the 
given Steps
Step 1: You just need to enter the bill in the name of the sub contracter
Step 2: Then enter the all required details of the bill and save.
Step 3: Then enable the e way bill option in transport window.
Step 4: Then generate in this way you can generate e way bill for sub
contracter.

How do I create a GSP user id and password on the E way bill portal?

To create GSP id and password on E way bill portal, you can follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and click on Add New.
Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited.
Step 5: Create Username and Password and click on Add.

Where can I enter amount limit for supply type BB and BC for EWay Bill

To specify amount limit for supply type B2B and B2C for E- Way Bill,you need to follow some steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Now click on Feature and Option and then click on GST VAT option.
Step 3: Now click on configuration option near to E-Way bill required option
Step 4: Now you can specify the limit for the central and local trancation for B2B and B2C invoice

How to resolve an error in BUSY that insists on a minimum -character bill location?

To resolve this error,you can follow given steps:
Step 1:If this error is showing while entering a voucher,you can go to the party master,Press + M in party master,open it in modify mode,
Step 2:Here you need to mention location,pincode and address should be more than 3 character.
Step 3:You need to check in billing shipping window address and loaction should be 3 character.
after check all those things error will be resolve.
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