Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How to troubleshoot and resolve issues with E-Invoice generation after updating party master details?
To troubleshoot and resolve issues with E-Invoice generation after updating party master details in BUSY, you can follow these steps:
Step1. Check the updated party master details to ensure they are correct and complete.
Step2. Verify that the party master details include the necessary information required for E-Invoice generation, such as GSTIN, address, and station and pin code.
Step3. Ensure that the party master details are saved and updated in the system.
How do I create a new GST ID on the E way bill portal?
To create GSP id and password on E way bill portal, you can follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and click on Add New.
Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited.
Step 5: Create Username and Password and click on Add.
My GELNATE EVA shows an error while generating e-way bill. How to resolve it?
To resolved the error in while generating an e-way bill, you can try the following steps:
Step 1: Ensure that internet connectivity should be stabl;e
Step 2: Verify the GST number and other details of the parties involved
Step 3: GSP ID and password should be proper
Step 4: Make sure that transporter details are accurate.
Step 5: Ensure that all the mandatory fields are filled correctly
Step 6: Check the posssible error in data entered
Facing location mismatch errors in e-way bill generation. How to resolve for interstate shipment?
While Generate Einvoice if showing mismatch Location check below step
Step 1: Go to Administration click on master modify the account name
Step 2: after select master Click on Validate GSTIN online tab
Stap 3: Check Party Address Station and pincode
Step 4: While Generate Eway bill in Transport details Windows Check same Station and pincode
Step 6: after check above step generate ewaybill issue will resolve
I am unable to generate or print e-way bills from BUSY. What could be the reason for this?
There could be several reasons why you are unable to generate or print e-way bills from BUSY. Some possible reasons could include incorrect login credentials, issues with the software configuration, or connectivity problems. It is recommended to check your login credentials, ensure that the software is properly configured for e-way bill generation, and verify your internet connection. If the issue persists, it is advisable to contact BUSY customer support for further assistance.
Some invoice line items are for services and some for goods. How to ensure correct HSN codes?
To ensure correct HSN codes, if some invoice line items are for services and some for goods, you need to validate the HSN code for both items for services and goods. For this, you need to go to Administration, then select Masters, then select Item, then select Modify, then select the item name. In that, you will find the HSN code option and the HSN validate option to correct the HSN code.
How can I cancel voucher and e-way bill?
For cancel voucher and e-way bill follow these steps:
step 1: Go in transaction choose voucher type like sale
step 2: Go in modify and mention voucher number and open voucher
step 3: Click on cancel or press control x
step 4: Mention cancellation narration and press enter then show cancel e-way bill on government portal
step 5: Mention y then give reason and remarks and click on ok
step 6: Cancel voucher and e-way bill successfully.
I am not getting the options to generate an e-way bill and an e-invoice in BUSY
To enable e-way bills and e-invoices in BUSY , follow the below steps:
Step 1: Open a BUSY company and select Administration
Step 2: Under Administration, select Configuration
Step 3: Under configuration, select features options
Step 4: Under features options, select GSTVAT
Step 5: Under GST VAT mention the Eway bill required and the E invoice required Y
Step 6: Under Transaction select GST Misc. Utilities.
Step 7: Under GST Misc Utilities select Eway Bill and E Invoice Management
What details like GST number, address etc. are required to generate e-way bill for a branch?
To generate an e-way bill for a branch, you will need the following details:
Step 1. GST number of the branch
Step 2. Address of the branch
Step 3. Pin code of the branch
Step 4. Details of the consignor and consignee
Step 5. Invoice or document number related to the consignment
Step 6. Date of the invoice or document
Step 7. HSN code of the goods being transported
Step 8. Quantity and value of the goods
Step 9. Transporter details
The software is displaying no internet connection while generating e-way bill. How can I fix it?
If your software is displaying no internet connection while generation e-way bill, you can follow these steps to fix it:
Step 1: Please check your internet connection or internet connected to your system and try restarting the software.
Step 2: Make sure your antivirus is not restricted the internet to reaching BUSY server.
Step 3: Ensure BUSY is allowed in windows firewall.
Step 4: If issue persists , please contact customer support for further assistance.