Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
The portal is showing the E way details but missing in BUSY.How do i fix this?
If E-way bill details are missing in BUSY invoices, you can take the following steps to address the issue:
Step 1: Go to transaction then select the required voucher type like sales, purchase, sale return etc.
Step 2: Click on Modify option and open the invoice in modify mode.
Step 3: A transport window will appear before saving the invoice, Update the E way bill number and date in its fiels and save the invoice.
How can we modify a sales invoice in case of incorrect data entry? What is the maximum limit of items that can be entered in a single invoice in the case of E-way bill in BUSY?
In BUSY, you can modify the sales invoice in case of incorrect date entry by following these steps:
Step 1: Go to transaction Menu then choose sales voucher
Step 2: Select the Modify tab and access the invoice in modify mode
Step 3: Made changes in invoice as per requirement and save the invoice.
In case of E way Bill, You cannot enter more than 250 items in single invoice as per E way bills rules.
I am unable to load the invoice list when trying to generate an e-way bill. Why is the invoice list not loading?
If unable to load the invoice list when trying to generate an e-way bill. You can follow these steps :
Step 1: Go to the transaction
Step 2: Go to Gst Miscellaneous Utilities
Step 3: Go to E-Way Bills & E-Invoice Management
Step 4: Go to Generate /Print Ewaybill
Step 5: Check the Date range you selected is that correct or check the voucher series group
Step 6: Load list and check
I used Party Master but e-way bill is picking party's registered address. I want shipping address. What should I do?
To ensure that the e-way bill picks up the shipping address instead of the registered address, you can use the "Billing & Shipping" option while generating the invoice. In this option, you can enter the separate billing and shipping addresses for the party. Make sure to enter the shipping address in the invoice as per your requirement. This way, the e-way bill will reflect the shipping address instead of the registered address.
How to download and print EV bills generated through BUSY?I am getting an error while generating EV bills. How do I fix it?
After successfully generating an e-way bill, an option will prompt to print the e-way bill then select Yes to this option, and proceed to either save it as a PDF file or directly print it from the software.
Moreover, If you are unable to generate e-way bill and error arise as the distance between the pincode is too high then sprcify pincode as 0 in the given field in transport detail window
How can I rectify the error of From place and pin code can be blank while generating an E-way bill?
Please follow the below steps for updating company place and pin code for E way purpose :
Step 1: Go to Administration
Step 2: Then click on Configuration
Step 3: Select the features and option menu tab
Step 4: Then click on GST/VAT tab
Step 5: Mention From place and pin code of company in E way bill configuration
Step 6: Save the configuration and generate e way bill
I cancelled an e-way bill but the corresponding voucher is still shown as active in BUSY. What should I do?
To resolve the issue, you need to cancel voucher in BUSY , follow these steps for cancel voucher in BUSY:
1. Go to transaction and select voucher type and open voucher in modify.
2. To cancel voucher press ctrl or alt+x then mention cancellation narration then click on OK.
3. One more window is appear do you want to cancel e way bill on Government portal specify Yes then mention reason for cancellation.
How do I link my GSTIN to the e-invoice portal in BUSY? What if my GSTIN is not getting validated?
To link GSTIN with e-invoice portal then enable E-invoice management option for your GSTIN in the e-invoice portal
If your GSTIN not validate:
Step 1: Ensure that extra space will not be mentioned in the GSTIN field
Step 2: Check your internet connection is working stable
Step 3: Disable firewall and antivirus as it might be blocked BUSY
Step 4: Exclude BUSYwin.exe from antivirus if any
Why is the E-Way bill option not enabled when I create a sales return over Rs. , in BUSY?
To fix the Amount for Generation of E-way bill limit in BUSY, You can follow the given steps :
Step 1. Go to Administration
Step 2. Then click on Configuration
Step 3. Select Feature and option
Step 4. Then click on GST/VAT
Step 5. Now click on E-way bill configuration and for central or local transactions you can specified the Amount Limit as per your requirements.
My shipment is moving from Delhi to Mumbai port by road. How to generate e-way bill in BUSY?
To generate an e-way bill for a shipment moving from Delhi to Mumbai port by roa,you need to follow these steps:
Step 1: Create a voucher for intra state by selecting the Sale type IGST
Step 2: Mention the all required details for e-way bill in Voucher
Step 3: In transport window select the Mode of transport Road
Step 4: Save this details and review the information entered and click on Generate