Frequently Asked
Questions

Q: How to generate E way bill for multiple invoice together?

In BUSY, You can generate E way bills for multiple invoices by following these steps: Step 1: Go to Transaction section then Click on GST misc. Utilities Step 2: Choose E way Bill management option then Select Generate/Print E-way Step 3: Click on the Automatic tab, then select the voucher type and the invoices for which you want to generate the E-way Bill. Step 4: Now , click on Generate E- way bill.

Q: How to select between multiple GSP options in BUSY?

In BUSY, You can configure two GSP server that is webtel electrosoft private limied and pinnacle finserv advisors private limited for automatic E way and E invoice. To configure GSP server in BUSY, follow these steps: Step 1: Go to administration then click on Configuration menu Step 2: Now, Select the feature and option and choose GST/VAT tab Step 3: Click on GSP Configuration and configure for both GSP server and save the configiration.

Q: How do i generate e-invoice within e-way bill?

To enable the option of generate e-invoice within e-way bill then follow the given steps: Step 1: Go to Transaction Menu Step 2: click on Voucher Step 3: Then open vocuher in modify mode Step 4: Then while saving voucher transport detail window will appear Step 5: Then enbale generate e-invoice within e-way bill as Y then click on OK button Step 6: Then proceed to generate e-invoice

Q: How to resolve the mismatch between tax category and HSN code for services in GST bills in BUSY?

To resolve the mismatch between tax Category and HSN code for services or Goods you need make sure these things: Step 1: Open Item master in modify mode. Step 2: Check HSN code of Item then click on tax category open in modify mode. Step 3: Create new master of tax category by F12 and select type as goods or services according to requirement and save .

Q: The transporter GST number is correct but I still get invalid consignee GST error in e-way bill. What should I do?

If you are getting an error related to invalid consignee gstin please ensure given points: 1. Check the gst number of party and transporter both 2. Check the location and pincode is specified correctly in party master as well as in transporter window 3. Make sure address should be correct in party master and in billing/shipping window 4. Check that correct state should be selected in party master and in billing/shipping window if using

Q: How do I ensure my GST details are correctly configured for generating E-Invoices?

To ensure Gst details are correctly configured in BUSY then follow the below steps: Step 1: Go to Administration Menu Step 2: Click on Configuration option Step 3: Then click on Feature and option Step 4: Then click on GST/VAT feature Step 5: Then make sure to mention correct Gst no. In the given field of GSTIN Step 6: Then click on Ok button and save the configurations

Q: How do I reuse a locked voucher number after cancelling the E-Way bill?

To use locked or cancel voucher after cancel e-way bill you can follow some steps: Step 1: Go to the trancation and click on required voucher Step 2: Now click on modify voucher and then click on Active option on top of Right side and your will activate and you can entry on that voucher no. and also can generate e way bill again on the same no. after cancel.

Q: Do I need to give any reason while cancelling an e-way bill?

If you are cancelling the E way bill, you must provide a reason in remark field for Cancellation. To cancel the E way bill from BUSY,follow these steps: Step 1: Go to transaction section Step 2: Then select the required voucher type and click on Modify option Step 4: After access the invoice in modify mode ,Press Ctrl+X shortcut to cancel invoice with the E way Bill and provide a remark for the cancellation.

Q: Printing of E-invoice after creating e-invoice in BUSY. Possible from same interface?

If you want to print an E-Invoice in BUSY, follow these steps: Step 1: Go to the Transaction tab and select GST Miscellaneous Utility. Step 2: Then select E-way Bill & E-Invoice Management and choose Generate/Print E-Invoice. Step 3: Select the voucher series and date, click on Load List then select the invoices and print the E-Invoice. Note : You can Print E-invoice within 48 Hrs After generating it.

Q: What is the process if the e-way bill shows "no records found"?

If the e-way bill shows "no records found," it means that there is no matching record of the e-way bill in the system. In such cases, you may need to check if the e-way bill number was entered correctly or if there was an issue with the generation or transmission of the e-way bill. It is recommended to verify the details and try generating a new e-way bill if necessary.

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How to generate E way bill for multiple invoice together?

In BUSY, You can generate E way bills for multiple invoices by following these steps:
Step 1: Go to Transaction section then Click on GST misc. Utilities
Step 2: Choose E way Bill management option then Select Generate/Print E-way 
Step 3: Click on the Automatic tab, then select the voucher type and the invoices for which you want to generate the E-way Bill.
Step 4: Now , click on Generate E- way bill.

How to select between multiple GSP options in BUSY?

In BUSY, You can configure two GSP server that is webtel electrosoft private limied and pinnacle finserv advisors private limited for automatic E way and E invoice.
To configure GSP server in BUSY, follow these steps:
Step 1: Go to administration then click on Configuration menu
Step 2: Now, Select the feature and option and choose GST/VAT tab
Step 3: Click on GSP Configuration and configure for both GSP server and save the configiration.

How do i generate e-invoice within e-way bill?

To enable the option of generate e-invoice within e-way bill then follow the given steps:
 Step 1: Go to Transaction Menu
 Step 2: click on Voucher
 Step 3: Then open vocuher in modify mode
 Step 4: Then while saving voucher transport detail window will appear 
 Step 5: Then enbale generate e-invoice within e-way bill as Y then click on OK button
 Step 6: Then proceed to generate e-invoice

How to resolve the mismatch between tax category and HSN code for services in GST bills in BUSY?

To resolve the mismatch between tax Category and HSN code for services or Goods you need make sure these things: 
 Step 1: Open Item master in modify mode. 
 Step 2: Check HSN code of Item then click on tax category open in modify mode. 
 Step 3: Create new master of tax category by F12 and select type as goods or services according to requirement and save .

The transporter GST number is correct but I still get invalid consignee GST error in e-way bill. What should I do?

If you are getting an error related to invalid consignee gstin please ensure given points:
1. Check the gst number of party and transporter both
2. Check the location and pincode is specified correctly in party master as well as in transporter window
3. Make sure address should be correct in party master and in billing/shipping window
4. Check that correct state should be selected in party master and in billing/shipping window if using

How do I ensure my GST details are correctly configured for generating E-Invoices?

To ensure Gst details are correctly configured in BUSY then follow the below steps:
 Step 1: Go to Administration Menu
 Step 2: Click on Configuration option
 Step 3: Then click on Feature and option
 Step 4: Then click on GST/VAT feature 
 Step 5: Then make sure to mention correct Gst no. In the given field of GSTIN
 Step 6: Then click on Ok button and save the configurations

How do I reuse a locked voucher number after cancelling the E-Way bill?

To use locked or cancel voucher after cancel e-way bill you can follow some steps:
Step 1: Go to the trancation and click on required voucher 
Step 2: Now click on modify voucher and then click on Active option on top of Right side and your will activate and you can entry on that voucher no. and also can generate e way bill again on the same no. after cancel.

Do I need to give any reason while cancelling an e-way bill?

If you are cancelling the E way bill, you must provide a reason in remark field for Cancellation.
To cancel the E way bill from BUSY,follow these steps:
Step 1: Go to transaction section
Step 2: Then select the required voucher type and click on Modify option
Step 4: After access the invoice in modify mode ,Press Ctrl+X shortcut to cancel invoice with the E way Bill and provide a remark for the cancellation.

Printing of E-invoice after creating e-invoice in BUSY. Possible from same interface?

If you want to print an E-Invoice in BUSY, follow these steps:
 Step 1: Go to the Transaction tab and select GST Miscellaneous Utility.
 Step 2: Then select E-way Bill & E-Invoice Management and choose Generate/Print E-Invoice.
 Step 3: Select the voucher series and date, click on Load List then select the invoices and print the E-Invoice. 
 Note : You can Print E-invoice within 48 Hrs After generating it.

What is the process if the e-way bill shows "no records found"?

If the e-way bill shows "no records found," it means that there is no matching record of the e-way bill in the system. In such cases, you may need to check if the e-way bill number was entered correctly or if there was an issue with the generation or transmission of the e-way bill. It is recommended to verify the details and try generating a new e-way bill if necessary.

Frequently AskedQuestions