Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Why am I facing issues with vehicle number/transporter GSTIN while generating E-Way bill in BUSY?
If Facing issues with the vehicle number/transporter GSTIN while generating E-Way bill in BUSY, Follow these steps :
1. Check the accuracy of the GSTIN and vehicle number that you are entering. Even a small error in these details can lead to issues with E-Way bill generation.
2. Make sure that you are entering the GSTIN and vehicle number in the correct format as per the guidelines.
E-Invoice required option showing red in transport details window in BUSY. How to change it?
If the E-Invoice required option is showing in red in the transport details window in BUSY, it means you are trying to generate an E-invoice for a B2C (business-to-consumer) transaction. You don't need to create an E-invoice for domestic sales if the party is unregistered and doesn't have a GSTIN. In this case, no action is required to change it; you can proceed without generating an E-invoice.
Copying and pasting credentials for a second e-invoicing ID in BUSY. Alternative setup methods.
To copying and pasting credentials for a second E invoicing ID you need to follow
the steps
Step1 Go to administration menu and click configuration
Step2 click on feature option and select GST VAT
Step3 Click on GSP configuration then selct the GSP user ID and paste the GSP
ID you copied over there and fill password manually then validate and press ok
I want to generate multiple e-way bills at once. What is the easiest way to do this in BUSY?
In BUSY , we can generate E way bills for multiple invoices at once.
Please follow the below step :-
Step 1: Go to Transaction
Step 2: Click on GST misc. Utilities
Step 3: Click on E way Bill management
Step 4: Select Generate/Print E-way
Step 5: Select automatic
Step 6: Select voucher type and invoices
Step 7: Generate E- way bill for selected invoice.
I need help understanding the various invoice/voucher/bill status messages like "generated" or "invalid". What do they mean?
If you need help understanding the various invoice/voucher/bill status messages, like generated or invalid, you need to follow the below steps:
Step 1: Go to Transactions, then select GST Misc. Utilities, then select E-Way Bill & E-Invoice Management.
Step 2: then select Generate/Print E-Invoice and E-Way Bill, then
Step 3: Choose the voucher type and date range, and you can check the status of the generated invoice, voucher, or bill.
Can I update the ship to address at time of dispatch instead of e-bill generation in BUSY?
Yes, you can update ship to address at the time of dispatch through modify your invoice and update address in billing shipping details window but your modification will not shown on the e-way bill. We would recommend you that after all modification you should generate your e-way bill again so that your updation is also shown on the portal so that there will be no further issue.
What to enter in "From Place" field for e-invoicing configuration in BUSY?
for Check from Place in Einvoice Configuration see the step
Step 1: Go to Administration then Configuration click Features Options then click on GST VAT Tab
Step 2: See beside the option Einvoice Requried Config Tab click on config Tab
Step 3: in Einvoice Congiguration Windows see the filed from Place put the from Address click on ok
Step 4: Save the configuration
What happens when there are internet connectivity issues while generating e-way bill?
When there are internet connectivity issues while generating an e-way bill, it can cause errors or timeouts in the process. It may prevent the software from accessing the necessary information or connecting to the government portal to validate the bill. To resolve this issue, it is recommended to check the internet connection and ensure a stable and reliable connection before attempting to generate the e-way bill again.
How to enter transporter details like vehicle number in BUSY for e-invoicing?
To enter transporter details like the vehicle number in BUSY for e-invoicing, follow these steps:
Step1: Go to the invoice creation section.
Step2: Look for the transporter details.
Step3: You find a vehicle field.
Step4: Enter the vehicle number provided by the transporter.
Step5: Save the invoice with the entered transporter details.
Step7: Generate the e-invoice with the transporter details included.
The Eway is showing expired status in BUSY. What does this mean?
Eway bill is valid for a certain period of time depending on the distance to be travelled by the goods. If the goods are not transported within the validity period of the Eway bill, it will show expired status in the BUSY. This means that the Eway bill is no longer valid and a new EWB has to be generated for the further movement of the goods