Frequently Asked
Questions

Q: UQC error in an invoice generated in BUSY. What does it mean and how to fix it?

To resolve the UQC error in BUSY while generating E invoice you need to follow the steps Step1 click enter on the UQC error and click on update UQC Step2 after clicking on Update UQC a window will apeear where you need to mention the proper UQC for einvoice option and save Step3 then save the voucher and generate Einvoice

Q: I am getting error source pin code cannot be blank while generating eway bill. How to fix.

To resolve the error of source pincode cannot be blank while generate eway bill from BUSY you need to follow below given steps. Step 1: Go to administration menu and select configuration from it. Step 2: From configuration option select feature and options. Step 3: Then select GST/VAT tab from it and navigate to eway bill configuration option and check from place and pincode are correctly mentioned.

Q: How can I enable both e-invoice and e-way bill generation when creating a sales invoice in BUSY?

To enable e-invocing bill generation and e way bill in BUSY, Step1: Go to administration menu. Step2: Select on configuration and click on feature and options Step3: Click on GST/VAT Step4: Enable the e-bill generation option and e-invoice generation Step5: configure GSP Configuration Step 6: Enable from Voucher Series Configuration " Generate E-invoice after saving" " Generate E-way after saving"

Q: Are there any tips and tricks to resolve common errors faced while generating E-way bills in BUSY?

Yes, there are some tips and tricks to solve common error faced in generating E-way bill, Some of them includes: 1. Double checking the GST number mentioned in BUSY 2. Ensure all details mentioned correctly (Customers' Station pincode, address, GSTIN) 3. Update customer portal credential ( GSP ID and Password) 4. Update the customer transport details properly ( Vehicle no, transporter id etc) 5. Review the details mentioned

Q: Where can I enter details like From place and pincode for E way bill generation in BUSY?

To enter details like From Place and Pincode for e way bill generation in BUSY, you need to follow these steps: Step 1: Go to Administration then click on Configuration. Step 2: Select Features / Options and click on GST / VAT tab. Step 3: Click on the Configure button along with E way Bill Required option. Step 4: Enter the From Place and Pincode of your company.

Q: How can I restrict user for generating automatic e-waybill form BUSY?

You can restrict sub user e-waybill applicability in vouchers by following these steps Step1 Go to Administartion and then configurations Step 2 Feature/option and then select GST/VAT tab Step 3 Select configurations option for e-waybill required Step 4 Now you can enable restrict sub user e-waybill applicability in vouchers option Step 5 Now save the changes Step 6 Now for sub user while voucher entry,ewaybill option will be restricted

Q: Why is the E-Way bill option missing in my BUSY?

In Basic Version of BUSY there is not the option of E-Way bill bill option .If you wants to Use the feature of Automatic generation of E-Way bill bill then there is need to Convert from basic to Standard or enterprises and for confirmation of prices please contact our centralized 24/7 helpline at 8282828282 or 011-40964096. You can also share your query at support@busy.in.

Q: Change state code for inter-state shipping in BUSY invoices.

To change state code in BUSY you need to follow the steps Step1 Go to administration menu and click to master Step2 Click on misc masters and click to state Step3 click on modify and select the state and enter then change the state code if required and save Step4 in BUSY while select the state name state code automatically appear

Q: Check pending e-invoices in BUSY, available report?

Yes in BUSY there is report in BUSY to check pending Einvoices To check the pending E invoice report you need to follow the steps Step1 Go to transaction menu Step2 Click on GST misc utilities Step3 Click on Ewaybill and E invoice management then click to E invoice audit report Step4 fill the starting and ending date

Q: How to generate an E-way bill?

To generate e-way bill in BUSY, please follow these steps: Step 1: Go to Administration and then click on Configuration. Step 2: Select Feature and Options and choose GST or VAT. Step 3: Enable E-way bill required option and then click on configure and specify the from Place and Pincode. Step 4: Enable E-way bill in the Voucher Series Configuration. Step 5: Now add voucher and generate e-way bill.

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

UQC error in an invoice generated in BUSY. What does it mean and how to fix it?

To resolve the UQC error in BUSY while generating E invoice you need to follow the 
 steps 
 Step1 click enter on the UQC error and click on update UQC
 Step2 after clicking on Update UQC a window will apeear where you need to mention the 
 proper UQC for einvoice option and save 
 Step3 then save the voucher and generate Einvoice

I am getting error source pin code cannot be blank while generating eway bill. How to fix.

To resolve the error of source pincode cannot be blank while generate eway bill from BUSY you need to follow below given steps.
Step 1: Go to administration menu and select configuration from it.
Step 2: From configuration option select feature and options.
Step 3: Then select GST/VAT tab from it and navigate to eway bill configuration option and check from place and pincode are correctly mentioned.

How can I enable both e-invoice and e-way bill generation when creating a sales invoice in BUSY?

To enable e-invocing bill generation and e way bill in BUSY, 
 Step1: Go to administration menu.
 Step2: Select on configuration and click on feature and options 
 Step3: Click on GST/VAT 
 Step4: Enable the e-bill generation option and e-invoice generation
 Step5: configure GSP Configuration 
 Step 6: Enable from Voucher Series Configuration " Generate E-invoice after saving" " Generate E-way after saving"

Are there any tips and tricks to resolve common errors faced while generating E-way bills in BUSY?

Yes, there are some tips and tricks to solve common error faced in generating E-way bill, Some of them includes: 
1. Double checking the GST number mentioned in BUSY
2. Ensure all details mentioned correctly (Customers' Station pincode, address, GSTIN)
3. Update customer portal credential ( GSP ID and Password)
4. Update the customer transport details properly ( Vehicle no, transporter id etc)
5. Review the details mentioned

Where can I enter details like From place and pincode for E way bill generation in BUSY?

To enter details like From Place and Pincode for e way bill generation in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on the Configure button along with E way Bill Required option.
Step 4: Enter the From Place and Pincode of your company.

How can I restrict user for generating automatic e-waybill form BUSY?

You can restrict sub user e-waybill applicability in vouchers by following these steps
Step1 Go to Administartion and then configurations
Step 2 Feature/option and then select GST/VAT tab
Step 3 Select configurations option for e-waybill required
Step 4 Now you can enable restrict sub user e-waybill applicability in vouchers option 
Step 5 Now save the changes
Step 6 Now for sub user while voucher entry,ewaybill option will be restricted

Why is the E-Way bill option missing in my BUSY?

In Basic Version of BUSY there is not the option of E-Way bill bill option .If you wants to Use the feature of Automatic generation of E-Way bill bill then there is need to Convert from basic to Standard or enterprises and for confirmation of prices please contact our centralized 24/7 helpline at 8282828282 or 011-40964096. You can also share your query at support@busy.in.

Change state code for inter-state shipping in BUSY invoices.

To change state code in BUSY you need to follow the steps 
 Step1 Go to administration menu and click to master 
 Step2 Click on misc masters and click to state
 Step3 click on modify and select the state and enter then change the state code if required and save 
 Step4 in BUSY while select the state name state code automatically appear

Check pending e-invoices in BUSY, available report?

Yes in BUSY there is report in BUSY to check pending Einvoices 
 To check the pending E invoice report you need to follow the steps 
 Step1 Go to transaction menu 
 Step2 Click on GST misc utilities 
 Step3 Click on Ewaybill and E invoice management then click to 
 E invoice audit report 
 Step4 fill the starting and ending date

How to generate an E-way bill?

To generate e-way bill in BUSY, please follow these steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Select Feature and Options and choose GST or VAT.
Step 3: Enable E-way bill required option and then click on configure and specify the from Place and Pincode.
Step 4: Enable E-way bill in the Voucher Series Configuration.
Step 5: Now add voucher and generate e-way bill.

Frequently AskedQuestions