Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Can I cancel an E-Way bill if the goods are not being transported?
Yes, you can cancel an E-way bill if the goods are not being transported
If you want to cancel only E-way bill not the voucher so you need to cancel the E-way bill from portal
If you want to cancel E-way bill with voucher then can cancel from BUSY also with CTRL+X and add the reason of cancellation and cancel the voucher and E-way bill.
Do I need to generate an e-way bill for every voucher in BUSY?
No, you do not need to generate an E way bill for all invoices. An E way bill is required for the movement of goods and has a specific threshold limit, set at Rs. 50,000 which may vary according to the state. For more detailed information, you can seek guidance from the E way portal helpdesk or get in touch with your tax professional.
How do I register on the E-Waybill portal to get my GSP ID?
To register on the E-Waybill portal and get your GSP ID, you need to visit the E-Waybill portal and complete the registration process. This will involve providing your details, such as your name, contact information, and GST details. Once registered, you will receive an OTP on your registered mobile number and email. Use this OTP to verify your registration and create your GSP ID.
My E-way bills are getting rejected in BUSY. What could be the reasons?
There may be the several reason why your e-way bill are getting rejected that are:
1. Incorrect information in voucher
2. Distance mentioned in transport window is not correct
3.Station and pin code is not entered in party master
4.GSTIN entered in party master is not proper
5. GSP ID and password is not proper
6.Internet connectivity issue
7. Unit code not defined for E-way bill portal
How can I enter GSP and enter password while generating E-Way Bill?
To enter GSP ID and Password You need to follow some steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Now click on Feature and Option and then click on GST VAT option.
Step 3: Now click on GSP Configuration Option and specify the GSP with their respective GSP Name Webtel electrosoft PVT. LTD. And Pinnacle Finserv Advisors Pvt. Ltd.
How do I generate/retrieve my WebTail user ID and password using BUSY?
To generate webtel user id and password, you can follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and click on Add New.
Step 4: Select the GSP Name as Webtel Electrosoft Private Limited
Step 5: Create Username and Password and click on Add.
I want to edit the Invoice after E-way bill generation but I am getting the message that it is not recommended to Modify the bill. Can I change the Invoice now ?
After generating the E-way bill, it is not recommended to change any detail of the Invoice. In order to Modify the information feeded in the voucher, you must follow the below points :
Step 1: Open the voucher in Modify mode and Cancel through Ctrl+X.
Step 2: Now you can create a new Invoice with Modified details of Vehical Number and generate the Eway bill accordingly.
Why am I unable to edit certain fields like vehicle number on a finalized EV bill? What options do I have in this case?
After generating the E-way bill, it is not recommended to change any detail of the Invoice. In order to Modify the information feeded in the voucher such as Vehicle number, you must follow the below points :
1. Open the voucher in Modify mode and Cancel through Ctrl+X.
2. Now you can create a new Invoice with Modified transportation details and generate the Eway bill accordingly.
Are there any size or weight restrictions on items for E-way billing in BUSY?Can I generate E-way bills for international / Crossborder shipment / Export in BUSY?
No, there are no any restriction on size and or weight on items for E- way bill
Yes, you can generate E way bill for international/ export bills
To generate the e-way bill of export follow the below mentioned steps:
Step 1: Enter Pincode in party master 999999.
Step 2: Enter port code of last destination in India
Rest detail will be same as local bills .
What fields do I need to complete to successfully generate an e-way bill from BUSY?How do I change the supply type for a voucher in BUSY?
To generate e-way bill from BUSY field required are :
Step 1 : Create sale invoice
Step 2 : Transportation mode and vehicle number
Step 3 : Place of supply
Step 4 : Transporter details
To change supply type follow these steps:
Step 1 : CLick on transactions
Step 2 : Select sale voucher type
Step 3 : CLick on modify
Step 4 : OPen voucher and modify supply type and save