Frequently Asked
Questions

Q: I entered the wrong supplier address in the voucher. How to modify it and regenerate an e-way bill?

To modify supplier address in voucher whose E-waybill already generated , you can follow the below steps: Step 1: Firstly go to ewaybil portal then cancel the E-waybill by mention number Step 2:In BUSY go to transaction and select voucher type and open voucher in modify . Step 3: Change the address and save voucher Step 4: Then generate ewaybill again after checking all information.

Q: I want to change the GSP Id for E-way bill generation. where I can change it to BUSY?

If you want to change the GSP ID for E-way bill generation in BUSY you can follow the below given steps:- Step1: Navigate to the Administration menu. Step2: Then click on the Configuration option. Step3: Select the feature and option then GST/VAT tab from there. Step4: Click on the GSP configuration tab here and there you can change the ID in GSP for the Eway bill option.

Q: I forgot to enter invoice details while generating the e-way bill. How can I add them now?

To modify details in voucher whose E-waybill already generated , you can follow the below steps: Step 1: Firstly go to ewaybil portal then cancel the E-waybill by mention number Step 2: In BUSY go to transaction and select voucher type and open voucher in modify . Step 3: Change the deatils and save voucher Step 4: Then generate ewaybill again after checking all information.

Q: Why am I unable to see the GST and E_way bill generation options under Administration > Configuration?

If you are unable to see the GST and E-Way bill generation options under Administration Configuration, it could be because the options are not enabled or configured properly. You may need to check the feature and options settings and make sure that the GST and E-Way options are enabled. Additionally, ensure that you have the necessary permissions to access and view these options.

Q: Is there an auto generate option for e-way bills based on invoice data?

Yes, there is an automatic generation option for e-way bills based on invoice data in BUSY. We have generate e-way bill automatice option in BUSY through this you can generate e-way bill from BUSY you don't need to enter invoice details again on E-way bill portal separately. you need to saved your voucher in BUSY & proceed with auto generate e-way bill only.

Q: The auto-populated distance in E-Way bill is incorrect. How do I change it?

If the e way bill is not generated due to distance error, you can manually specify 0 distance in the transport window then generate e way bill the distance will pick automatically as per mention pincode in the voucher. Note : Check Shipping pin code should be correct in the transport window and check company pin code also in e way bill configuration window.

Q: The E-Way bill format seems incorrect in BUSY. How can I resolve this?

To change the format of E-Way bill , you may follow below steps: Step 1: Go in administration. Step 2: Select configuration and click on feature/Options. Step 3: Then select GST/VAT. Step 4: Click on E-Way bill required option. Step 5: In bottom there's an option of E-Way bill print format. Step 6: Change it as per your requirement either Summary or Detailed.

Q: want to Show Whole Qty on E-way Bill print how to do it?

want to Show Whole QTY on E-way Bill print to print follow these steps 1. go to the configuration under administration menu 2. open features and options then click on GST/VAT tab. 3. click on e-way bill required configuration option and mentioned e-way bill format for print as Detailed then save configuration. 4. after that you can print e-way bill in detailed with QTY deatiled.

Q: Steps to follow for e-invoice generation in BUSY after enabling the option.

After enabling the Einvoice generation option follow the steps to generate E invoice Step1 Save the invoice and click on yes on generate Einvoice option Step2 Click on automatically or json Step3 Click on check possible errors and rectify the errors Step4 click on view and generate option to check all details given properly then click on generate

Q: If only Part A is generated, how to add Part B later?

If you have specify the vehicle number along with other transport details part b will be automatically generated along with part a But in case if you havenot specify vehicle number while generating an E-waybill in that case you need to generate PART-B later and to generate part b you have to go to the E-waybill portal and generate a part -B for that

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I entered the wrong supplier address in the voucher. How to modify it and regenerate an e-way bill?

To modify supplier address in voucher whose E-waybill already generated , you can follow the below steps: 
Step 1: Firstly go to ewaybil portal then cancel the E-waybill by mention number 
Step 2:In BUSY go to transaction and select voucher type and open voucher in modify .
Step 3: Change the address and save voucher
Step 4: Then generate ewaybill again after checking all information.

I want to change the GSP Id for E-way bill generation. where I can change it to BUSY?

If you want to change the GSP ID for E-way bill generation in BUSY you can follow the below given steps:-
Step1: Navigate to the Administration menu.
Step2: Then click on the Configuration option.
Step3: Select the feature and option then GST/VAT tab from there.
Step4: Click on the GSP configuration tab here and there you can change the ID in GSP for the Eway bill option.

I forgot to enter invoice details while generating the e-way bill. How can I add them now?

To modify details in voucher whose E-waybill already generated , you can follow the below steps: 
Step 1: Firstly go to ewaybil portal then cancel the E-waybill by mention number 
Step 2: In BUSY go to transaction and select voucher type and open voucher in modify .
Step 3: Change the deatils and save voucher
Step 4: Then generate ewaybill again after checking all information.

Why am I unable to see the GST and E_way bill generation options under Administration > Configuration?

If you are unable to see the GST and E-Way bill generation options under Administration Configuration, it could be because the options are not enabled or configured properly. You may need to check the feature and options settings and make sure that the GST and E-Way options are enabled. Additionally, ensure that you have the necessary permissions to access and view these options.

Is there an auto generate option for e-way bills based on invoice data?

Yes, there is an automatic generation option for e-way bills based on invoice data in BUSY. 
We have generate e-way bill automatice option in BUSY through this you can generate e-way bill from BUSY you don't need to enter invoice details again on E-way bill portal separately. you need to saved your voucher in BUSY & proceed with auto generate e-way bill only.

The auto-populated distance in E-Way bill is incorrect. How do I change it?

If the e way bill is not generated due to distance error, you can manually specify 0 distance in the transport window then generate e way bill the distance will pick automatically as per mention pincode in the voucher.
Note : Check Shipping pin code should be correct in the transport window and check company pin code also in e way bill configuration window.

The E-Way bill format seems incorrect in BUSY. How can I resolve this?

To change the format of E-Way bill , you may follow below steps:
 Step 1: Go in administration.
 Step 2: Select configuration and click on feature/Options.
 Step 3: Then select GST/VAT.
 Step 4: Click on E-Way bill required option.
 Step 5: In bottom there's an option of E-Way bill print format.
 Step 6: Change it as per your requirement either Summary or Detailed.

want to Show Whole Qty on E-way Bill print how to do it?

want to Show Whole QTY on E-way Bill print to print follow these steps 
1. go to the configuration under administration menu
2. open features and options then click on GST/VAT tab.
3. click on e-way bill required configuration option and mentioned e-way bill format for print as Detailed then save configuration. 
4. after that you can print e-way bill in detailed with QTY deatiled.

Steps to follow for e-invoice generation in BUSY after enabling the option.

After enabling the Einvoice generation option follow the steps to generate E invoice 
 Step1 Save the invoice and click on yes on generate Einvoice option 
 Step2 Click on automatically or json 
 Step3 Click on check possible errors and rectify the errors 
 Step4 click on view and generate option to check all details given properly then click on 
 generate

If only Part A is generated, how to add Part B later?

If you have specify the vehicle number along with other transport details part b will be automatically generated along with part a
But in case if you havenot specify vehicle number while generating an E-waybill in that case you need to generate PART-B later and to generate part b you have to go to the E-waybill portal and generate a part -B for that

Frequently AskedQuestions