Frequently Asked
Questions

Q: How to troubleshoot common issues with e-way bills in BUSY

Yes,there are some tips i can provide for troubleshooting common issues with e-way bills in BUSY that is: 1. Internet connection Should be there 2. GSP Id and Password should be mentioned in BUSY ,created from portal 3.Station and Pin code should be mentioned in Party master and transport window. 4. Vehicle number shold be entered 5. HSN code should be valid 6. GST no. should be valid

Q: Successful bill generation earlier, now getting errors. Why? How to fix GST bill generation issues?

To fix GST bill generation issues, you need to identify the specific error and resolve it. Errors can occur due to issues with HSN codes, party location, GST configuration, or server problems. Checking for errors before filing and using the GST offline tool can help avoid rejections. If the issue persists, it may be necessary to contact support or update the software.

Q: Do I need to update my business address and PIN codes to generate e-way bills?

yes, you need to update your from place and pincode to generate eway bill. steps to follow to update the from place and pincode in BUSY. Step 1: Go to administration menu and select configuration option. Step 2: Then from configuration option select GST/VAT. Step 3: Then navigate to eway bill required option and select the configure button to change the from place and pincode.

Q: I want to enable auto-updating of GSTN portal from BUSY. What configuration is required?

To enable auto-updating of the GSTN portal from BUSY, you need to follow the below steps: Step 1: Go to Administration, then select Configuration, then select Features & Options, then select GST/VAT. In that window, you will find the option to enter the GST portal user name. Step 2: Once configured, BUSY will automatically update the GSTN portal with the required information.

Q: Where can I find the setting to enable automatic generation of e way bills?

To find the option of generate e way bill in BUSY, you need to follow these steps: Step 1: Go to Administration and click on Configuration. Step 2: Select Voucher Series Configuration and choose the voucher type such as Sales, Purchase, etc. Step 3: Select the series and click on voucher configuration. Step 4: Here, you will find the option Generate E way Bill After Saving.

Q: How can i resolve the error of the Distance is too high error when trying to generate an E-way Bill in BUSY?

If you are getting error of distance is too high while generating E way Bill, follow these steps: Step 1: Go to transaction then select the required voucher type like sales, purchase, sale return etc. Step 2: Click on Modify option and open the invoice in modify mode. Step 3: Now, Mention zero for distance in transport window and then generate the E way Bill.

Q: How long does an e-way bill remain valid after generation?

I'm not an expert in this, but the e-way bill remains valid for a specific period of time after generation. The validity period varies depending on the distance to be traveled. For distances up to 100 km, the e-way bill is valid for 1 day. For every additional 100 km or part thereof, an additional day is added to the validity period.

Q: How do I actually generate the e-way bills after validation?

To generate e-way bills after validation in BUSY, you need to go to the 'E-Way Bill' option in the software. Then, select the 'Generate E-Way Bill' option and enter the required details such as the invoice number, date, party details, and item details. Once all the necessary information is entered, click on the 'Generate E-Way Bill' button to generate the e-way bill.

Q: Why can't I generate e-invoices with my current BUSY license?

If you Are Not able to generate e-invoices with current BUSY license: 1.Einvoice Generation option Only Available For Standard & Enterprice Edition. 2.If you Want to generate Einvoice through BUSY. Upgrade Your BUSY Module. 3.If You Want To Upgrade your BUSY modules. 4.Contact to Your Dealer. Or Call To Our 24*7 Centralized customer support on 8282828282 or 1140964096.

Q: How to view the E-Invoice preview in BUSY?

To view the Einvoice preview you need to follow the steps Step1 Go to the sale voucher from transaction menu in which you have generated the E invoice Step2 Save the voucher and after saving a einvoice print option will appear if you already generate Einvoice from BUSY then click on it the E invoice preview will show

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

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Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to troubleshoot common issues with e-way bills in BUSY

Yes,there are some tips i can provide for troubleshooting common issues with e-way bills in BUSY that is:
1. Internet connection Should be there
2. GSP Id and Password should be mentioned in BUSY ,created from portal
3.Station and Pin code should be mentioned in Party master and transport window.
4. Vehicle number shold be entered 
5. HSN code should be valid
6. GST no. should be valid

Successful bill generation earlier, now getting errors. Why? How to fix GST bill generation issues?

To fix GST bill generation issues, you need to identify the specific error and resolve it. Errors can occur due to issues with HSN codes, party location, GST configuration, or server problems. Checking for errors before filing and using the GST offline tool can help avoid rejections. If the issue persists, it may be necessary to contact support or update the software.

Do I need to update my business address and PIN codes to generate e-way bills?

yes, you need to update your from place and pincode to generate eway bill. steps to follow to update the from place and pincode in BUSY.
Step 1: Go to administration menu and select configuration option.
Step 2: Then from configuration option select GST/VAT.
Step 3: Then navigate to eway bill required option and select the configure button to change the from place and pincode.

I want to enable auto-updating of GSTN portal from BUSY. What configuration is required?

To enable auto-updating of the GSTN portal from BUSY, you need to follow the below steps:
 Step 1: Go to Administration, then select Configuration, then select Features & Options, then select GST/VAT. In that window, you will find the option to enter the GST portal user name.
 Step 2: Once configured, BUSY will automatically update the GSTN portal with the required information.

Where can I find the setting to enable automatic generation of e way bills?

To find the option of generate e way bill in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Voucher Series Configuration and choose the voucher type such as Sales, Purchase, etc.
Step 3: Select the series and click on voucher configuration.
Step 4: Here, you will find the option Generate E way Bill After Saving.

How can i resolve the error of the Distance is too high error when trying to generate an E-way Bill in BUSY?

If you are getting error of distance is too high while generating E way Bill, follow these steps:
Step 1: Go to transaction then select the required voucher type like sales, purchase, sale return etc.
Step 2: Click on Modify option and open the invoice in modify mode.
Step 3: Now, Mention zero for distance in transport window and then generate the E way Bill.

How long does an e-way bill remain valid after generation?

I'm not an expert in this, but the e-way bill remains valid for a specific period of time after generation. The validity period varies depending on the distance to be traveled. For distances up to 100 km, the e-way bill is valid for 1 day. For every additional 100 km or part thereof, an additional day is added to the validity period.

How do I actually generate the e-way bills after validation?

To generate e-way bills after validation in BUSY, you need to go to the 'E-Way Bill' option in the software. Then, select the 'Generate E-Way Bill' option and enter the required details such as the invoice number, date, party details, and item details. Once all the necessary information is entered, click on the 'Generate E-Way Bill' button to generate the e-way bill.

Why can't I generate e-invoices with my current BUSY license?

If you Are Not able to generate e-invoices with current BUSY license: 
 1.Einvoice Generation option Only Available For Standard & Enterprice Edition. 
 2.If you Want to generate Einvoice through BUSY. Upgrade Your BUSY Module. 
 3.If You Want To Upgrade your BUSY modules. 
 4.Contact to Your Dealer. Or Call To Our 24*7 Centralized customer support on 8282828282 or 1140964096.

How to view the E-Invoice preview in BUSY?

To view the Einvoice preview you need to follow the steps 
 Step1 Go to the sale voucher from transaction menu in which you have generated 
 the E invoice 
 Step2 Save the voucher and after saving a einvoice print option will appear if you already 
 generate Einvoice from BUSY then click on it the E invoice preview will show

Frequently AskedQuestions