Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
What should I do if the software shows the distance is too much or too less?
If you are getting error of distance is too high while generating E way Bill, follow these steps:
Step 1: Go to transaction then select the required voucher type like sales, purchase, sale return etc.
Step 2: Click on Modify option and open the invoice in modify mode.
Step 3: Now, Mention zero for distance in transport window and then generate the E way Bill.
I made some changes in party masters but it is not reflecting in e-way bill. Why?
If you made changes in the party masters but it is not reflecting in the e-way bill, there could be a few reasons for this. One possibility is that the changes you made in the party masters have not been updated or saved properly. Make sure to save the changes and then run update master balances from housekeeping tab after backup
I want to restrict sub-users from modifying e-invoice settings. What option should I enable for this?
To restrict sub users from modifying E invoice setting you should follow the steps
Step1 go to administration menu and click on configuration
Step2 click on feature options and select GST VAT
Step3 Go to required E invoice configuration option
Step4 Make Y on Restrict sub user to modify or delete vouchers whose E invoice is generated
I am unable to generate the E-Way bill when doing stock transfer between two godowns. There is no option to enter the receiver GST number in the E-Way bill. How can I add the receiver GST details?
No, their is no option to add the GSTIN number for the receipt as stock transfer voucher is generated when stock is transfer from one godwon to another godwon of same party. Further if you want to mention receipt GSTIN need to issue sale voucher for that and need to create separte sale type for stock transfer in the sale voucher.
I am trying to generate and print an E-Way bill, but I cannot see the bill number and date in the system. How can I find the details of an already generated E-Way bill?
To view the details of an already generated E-Way Bill, follow the steps below:
Step 1: Go to the Transaction menu.
Step 2: Click on the GST Misc. Utilities tab and then select E-Way Bill Management.
Step 3: Click on Generate/Print E-Way Bill.
Step 4: Select the Voucher Type and date range to view details of the already generated E-Way Bill.
I am trying to record a stock transfer to my company's branch office in another state. But the E-Way bill does not capture the receiver branch's address and GST details. What is wrong?
No, their is no option to add the GSTIN number for the receipt as stock transfer voucher is generated when stock is transfer from one godwon to another godwon of same party. Further if you want to mention receipt GSTIN need to issue sale voucher for that and need to create separte sale type for stock transfer in the sale voucher.
When creating a stock transfer between two company branches with different GST numbers, the E-Way bill shows only the sender GST number. How to reflect both GST numbers in the E-Way bill?
No, their is no option to add the GSTIN number for the receipt as stock transfer voucher is generated when stock is transfer from one godwon to another godwon of same party. Further if you want to mention receipt GSTIN need to issue sale voucher for that and need to create separte sale type for stock transfer in the sale voucher.
My E-Way bill shows incorrect transporter name in BUSY. How to modify it?How to delete old unwanted transporter IDs from E-Way bill menu in BUSY?
You cannot modify the Transporter's Name in BUSY If you want to change you can create a new transporter
To Delete the unwanted transporter ID follow the below mentioned steps';
Step 1: Go to Administration and then Miscellaneous Data Entry
Step 2: Click on Input Transporter's GSTIN/ID
Step 3: Select the transporter ID and then remove with F9
Step 4: Save the changes
While generating Eway bill getting an error message Station can not be blank how can we resolve the same ?
If you are getting the error Station can not be blank then you can follow the steps below to resolve this issue :
1. Open the voucher in Modify Mode
2. Resave the voucher so that transportation window will appear here
3. Now specify the station details and save the voucher
4. Try to create the eway bill now and after check the error list
Why am I getting invalid consignment ship code error when trying to generate E-Way Bill?
If you are getting invalid consignee ship to code error when trying to generate E-way bill, you can check these things:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.