Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How do I change the password for my GSP ID on the e-way bill portal?
To change GSP ID password on E way bill portal, you need to follow these steps:
Step 1: Login on E way bill portal and click on Registration tab.
Step 2: Then, click on For GSP and then tick on Change Password.
Step 3: Here, you can update the password.
Step 4: After change GSP password on portal you need to update into BUSY.
Can I edit a generated E-way bill if I made a mistake in any details?
You can not edit or modify e-waybill once it is generated from BUSY as your invoice is uploaded to e-waybill portal and also recommended not to modify your voucher in BUSY after generation of e-waybill but if any data entry mistake found after generation of e-waybill,you have to cancel voucher from BUSY including e-waybill and then have to add new voucher
Can I edit a generated e-bill on BUSY if I notice any incorrect details later?
You can not edit or modify e-waybill once it is generated from BUSY and your invoice is uploaded to e-waybill portal and also recommended not to modify your voucher in BUSY after generation of e-waybill but if any data entry mistake found after generation of e-waybill,you have to cancel voucher from BUSY including e-waybill and then have to add new voucher
What details (GSTIN, addresses etc.) do I need to enter to generate an E-Way bill?
To generate an E-Way bill, you need to enter the following details:
Step 1. GSTIN (Goods and Services Tax Identification Number) of the party involved in the transaction.
Step 2. Shipping address details, including the address, pincode, and state.
Step 3. Billing address details, including the address, pincode, and state.
Step 4. Transporter details, such as the transporter's name, GSTIN (if available), and vehicle number.
What details do I need from GST portal to configure GST sync in BUSY?
To configure GST sync in BUSY, you will need the following details from the GST portal:
Step 1. GSTIN (Goods and Services Tax Identification Number)
Step 2. Username and password for the GST portal
Step 3. API access credentials (if applicable)
Step 4. E-way bill API credentials (if applicable)
Step 5. GSP ID (GST Suvidha Provider ID) or ASP ID (Application Service Provider ID) (if applicable)
I want to disable e-Way Bill generation in BUSY but keep the e-Invoice option. How can I do this?
To disable e-Way Bill generation in BUSY but keep the e-Invoice option, you need to follow the below steps:
Step 1: Go to Administrator, then Configuration, then Features or Option,
Step 2: Then select GST or VAT and disable the e-way bill required as NO.
Step 3: Keep the e-invoice set to Yes only; don't change the setting of the e-invoice.
My e-way bills stop working every time I restore BUSY from a backup. How can I fix this?
To fix the issue of e-way bills not working after restoring BUSY, you can try the following steps:
Step 1: Check the e-way bill configuration
Step 2: Make sure you have the latest version of BUSY
Step 3: Ensure that the internet connection is stable and working properly
Step 4: Check the GSP Id and password should be proper and valid
Why am I unable to generate an EVA bill even after entering the correct digit GST number?
If you are uanable to generate e-waybill due to incorrect gstin or gstin error,even after entering 15 digit gstin,check possible reasons as
1.Check extra space in gstin and remove extra space and then validate
2.If gstin is inactive or cancelled,check it by validating
3.If type of dealer is selected different as per registered in gstin,validate and then update back and proceed to generate e-waybill
I want to understand how BUSY intigrates with invoice portals for validation GST number ?
To access the option validating GST number you must have BLS
updated
BUSY intigrated with GST portal automatically from backend so
while you validate a gst number in BUSY it searchers the details in gst
portal after searching it sends back the details to BUSY with all the
information of company details according to GST number
How to Validate WebTel login in BUSY. Troubleshoot invalid login issue.
Follow below steps to vaidate webtel GSP login ID as it is showing invalid login issue:
Step 1: Go in administration then select configuration.
Step 2: Then go in feature/Options and click on GST/VAT.
Step 3: Then click on GSP configuration.
Step 4: There is an option of GSP for E-Way bill.
Step 5: You can select as per your requirement.