Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

How can I generate the E-way bill after entering the transport information?

After enter transport details you need to follow some steps:
Step 1: Save your voucher then it will show you the prompt for generate E-way bill just need to click on yes option
Step 2: Now check possible error then click on View and Generate.
Step 3: After check all details then click on E-way bill generation and then print e way bill.

How can I configure automatic billing in BUSY? What are the steps?

To configure automatic billing in BUSY, follow these steps:
Step 1. Go to the GSP Configuration section.
Step 2. Enter your GSTIN number.
Step 3. In the Voucher Sales Configuration, generate an E-Way Bill after saving with your main sales series.
Step 4. When creating a sales voucher, click on 'Save E-Way bill Voucher'.
Step 5. This will automatically prompt you to generate an e-way bill.

For BB invoices, what is the minimum amount threshold applicable in my state?

For B2B invoices there is no minimum amount threshold is applicable for e inovice 
at state level if your turnover in previous financial year exceeds 5 cr. then it ibecome
mandatory for each invoice
Further in case of E way bill for delhi the threshold bill amount is 100000 and for
other state it is 50000.

How to resolve an invalid legal name error during E-way bill in BUSY?

To resolve the Invalid Legal Name error while generating an E-way bill, you can select the account or item name displayed by option in that you can select Name or Alias or Print Name. Sometimes, if you have chosen an alias and the alias is not saved in the master, you may encounter this error while generating the E-way bill.

How do I enter item details in BUSY for an e-way bill?

You need to create items with all the necessary details to generate E way bill from BUSY.
To create items, you need to follow these steps:
Step 1: Open your company and go to Administration.
Step 2: Select Masters and click on Item.
Step 3: Click on Add and enter all the necessary details such as Name, Group, Unit, HSN Code, etc and save.

I want to know if it is possible to edit the transport details on an EV bill after it has been finalized. If yes, what is the process?

After generating the E-way bill, it is not recommended to change any detail of the Invoice. In order to Modify the information feeded in the voucher, you must follow the below points :
1. Open the voucher in Modify mode and Cancel through Ctrl+X.
2. Now you can create a new Invoice with Modified transportation details and generate the Eway bill accordingly.

I am unable to generate e-Way bills. When I try to generate, it shows "operation timeout" error. What should I do to resolve this?

The "operation timeout" error while generating e-Way bills can occur due to various reasons,Are as follow : 
1. Ensure that you have a stable internet connection. Sometimes, a poor or intermittent connection can lead to timeouts.
2. Sometimes, the e-way bill portal might face technical issues. In such cases, wait for some time and try generating the e-way bill again

What is the process for resetting my password if I forget it?How do I generate an e-invoice and e-pay bill in BUSY?

To reset the password you need to contact to your dealer
To fix the issue of e-way bills not being generated for credit notes in BUSY, you can manually generate e-way bills for credit notes by selecting the option in the software. Alternatively, you can wait for the credit note amounts to turn negative, which will automatically generate the e-way bills.

The reports are not showing E-Way bills generated before a certain date. How can I access older E-Way bill data?

You can check the E-Way bill data generated before a certain date through e-way bill report generated by other & selft report under e-way bill management report. For view the report please follow the below steps:
1: Go to transaction menu
2: GST Misc. utilities
3: Click on e-way bill management
4: here you will get e-way bill report generated by other/self.

Can I enter transport vehicle number in BUSY for e-way bill?How do I correct errors in generated e-invoice from BUSY?

It is mandatory to enter vehicle number while generation of e-waybill but in case vehicle number not available then have to mention transporter id or gstin in transportation deatils in invoice.
Once e invoice is generated from BUSY,invoice is uplaoded to e invoice portal and cannot make changes in generated e invoice and always check possible error before generating e invoice.