Frequently Asked
Questions

Q: Fix place of supply error in E-Way bill in BUSY showing foreign buyer's address.

For fix place of supply eror in E-way bill,need to check 1.Ensure that the buyer's address in your account master is accurate and up-to-date. 2. Verify that the billing and shipping addresses are correctly entered and match the details provided in the transaction. 3. Review the transportation details in the E-way bill, specifically the Station and pincode

Q: Why is an incorrect HSN code leading to failure in e-invoice generation? How to avoid this error?

If HSN code leading to failure in e-invoice generation Follow These Steps: 1.Ensure HSN Code Digits Should be Maintain According to Your Annual Turnover(AATO). 2.Check Item Tax Category i.e. If HSN belongs to Service & Tax Category belongs to Goods Error Occur. 3.Ensure To Take Tax Category Belongs to your HSN. i.e. For Service HSN Tax Category Also be Sercvice.

Q: I want to see the status of an e-way bill generated from BUSY. Where can I check the status?

To check the status of E waybill generated from BUSY you can follow the steps Step1 Open company and to to transaction menu Step2 Click on GST Misc Utilities Step3 Click on Ewaybill and Einvoice management Step4 Click on eway details generated by self option Step5 Select the date range and click on View report

Q: Is it possible to edit transporter information while creating the e-way bill after generating the invoice in BUSY?

Yes, it is Possible to edit transporter information while creating the e-way bill after generating E-invoice in BUSY. For Modifying the transport details following these steps Step 1: Go to Administration menu and than click on miscellaneous data entery Step 2: Than Select Input Transporter's GSTIN/ID or Double click on the update GSTIN/ID in Transport window.

Q: I am unable to generate e-way bills from the BUSY anymore. What could be the reason for this?

There could be several reasons why you are unable to generate e-way bills from the BUSY. It could be due to an error in the software, incorrect configuration settings, or issues with your internet connection. It is recommended to check your software settings, ensure that you have a stable internet connection, and contact BUSY customer support for further assistance.

Q: How can I enter the correct station and pincode details in BUSY while generating e-invoices for out-of-station parties?

To enter the correct station and pincode details in BUSY while generating e-invoices for out-of-station parties, you need to open the party master by keeping the cursor on the party and pressing Alt-M. In the party master, you can enter the station and pincode under the respective fields. Make sure to save the changes after entering the correct details.

Q: What is the process for creating a new user ID and password for the E-Bill portal in Bizia?

For creating new user ID and password from Eway bill Portal please follow below mention steps:- Step 1:- Login Eway bill portal Step 2:- Registration Step 3:- For GSP Step 4:- Verify OTP, create GSP Id password by selecting GSP user Webtel Electrosoft Pvt Ltd. Or Pinnacle Finvers Advisor Pvt. Ltd. Enter GSP ID password in BUSY GSP Configration

Q: What is the purpose of a port code in the e-way bill, and how do I get it?

When you generate an export invoice and also the e way bill then you need to enter the Port code during voucher entry. The port code contains the pincode and state for the last Indian territory. To know that you can either consult with your transporter who carries your goods, or you can search the port code on Google.

Q: I want to print the e-invoice in a summarized/standard format. What settings do I need to configure?

To print the Einvoice in summarized or standard BUSY format you need to follow the steps Step1 open company go to configuration and click on Invoice document printing option Step2 click on standard and sale invoice Step3 enable print E invoice QR code and Print Einvoice IRN ACK No and ACK date option a and save

Q: Can I generate an e-way bill for goods that are being transported by a carrier in BUSY?Is barcode configuration free or paid? Who will do it?

Yes,E-waybill is generated for movement of goods from one place to another,either it is interstate or intrastate transactions depending upon appilicablity of e-waybill provsions and to generate Note:For more information regarding e-waybill provisions,you can contact portal or your tax professional To configure barcode in BUSY,you can contact to your dealer and it is chargeable services depending upon the format of barcode

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Fix place of supply error in E-Way bill in BUSY showing foreign buyer's address.

For fix place of supply eror in E-way bill,need to check 
 1.Ensure that the buyer's address in your account master is accurate and up-to-date. 
 2. Verify that the billing and shipping addresses are correctly entered and match the details provided in the transaction. 
 3. Review the transportation details in the E-way bill, specifically the Station and pincode

Why is an incorrect HSN code leading to failure in e-invoice generation? How to avoid this error?

If HSN code leading to failure in e-invoice generation Follow These Steps:
 1.Ensure HSN Code Digits Should be Maintain According to Your Annual Turnover(AATO).
 2.Check Item Tax Category i.e. If HSN belongs to Service & Tax Category belongs to Goods Error Occur.
 3.Ensure To Take Tax Category Belongs to your HSN. i.e. For Service HSN Tax Category Also be Sercvice.

I want to see the status of an e-way bill generated from BUSY. Where can I check the status?

To check the status of E waybill generated from BUSY you can 
 follow the steps 
 Step1 Open company and to to transaction menu 
 Step2 Click on GST Misc Utilities 
 Step3 Click on Ewaybill and Einvoice management
 Step4 Click on eway details generated by self option
 Step5 Select the date range and click on View report

Is it possible to edit transporter information while creating the e-way bill after generating the invoice in BUSY?

Yes, it is Possible to edit transporter information while creating the e-way bill after generating E-invoice in BUSY. For Modifying the transport details following these steps
 Step 1: Go to Administration menu and than click on miscellaneous data entery 
 Step 2: Than Select Input Transporter's GSTIN/ID 
 or 
 Double click on the update GSTIN/ID in Transport window.

I am unable to generate e-way bills from the BUSY anymore. What could be the reason for this?

There could be several reasons why you are unable to generate e-way bills from the BUSY. It could be due to an error in the software, incorrect configuration settings, or issues with your internet connection. It is recommended to check your software settings, ensure that you have a stable internet connection, and contact BUSY customer support for further assistance.

How can I enter the correct station and pincode details in BUSY while generating e-invoices for out-of-station parties?

To enter the correct station and pincode details in BUSY while generating e-invoices for out-of-station parties, you need to open the party master by keeping the cursor on the party and pressing Alt-M. In the party master, you can enter the station and pincode under the respective fields. Make sure to save the changes after entering the correct details.

What is the process for creating a new user ID and password for the E-Bill portal in Bizia?

For creating new user ID and password from Eway bill Portal please follow below mention steps:-
 Step 1:- Login Eway bill portal
 Step 2:- Registration
 Step 3:- For GSP
 Step 4:- Verify OTP, create GSP Id password by selecting GSP user Webtel Electrosoft Pvt Ltd. Or Pinnacle Finvers Advisor Pvt. Ltd.
 Enter GSP ID password in BUSY GSP Configration

What is the purpose of a port code in the e-way bill, and how do I get it?

When you generate an export invoice and also the e way bill then you need to enter the Port code during voucher entry. The port code contains the pincode and state for the last Indian territory. To know that you can either consult with your transporter who carries your goods, or you can search the port code on Google.

I want to print the e-invoice in a summarized/standard format. What settings do I need to configure?

To print the Einvoice in summarized or standard BUSY format you need to follow the steps 
 Step1 open company go to configuration and click on Invoice document printing option 
 Step2 click on standard and sale invoice 
 Step3 enable print E invoice QR code and Print Einvoice IRN ACK No and ACK date option a
 and save

Can I generate an e-way bill for goods that are being transported by a carrier in BUSY?Is barcode configuration free or paid? Who will do it?

Yes,E-waybill is generated for movement of goods from one place to another,either it is interstate or intrastate transactions depending upon appilicablity of e-waybill provsions and to generate
Note:For more information regarding e-waybill provisions,you can contact portal or your tax professional
To configure barcode in BUSY,you can contact to your dealer and it is chargeable services depending upon the format of barcode

Frequently AskedQuestions