Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
What should I do if canceling an e-way bill says it cannot be canceled in BUSY?
For cancel E-way or Invoice in BUSY please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Sales invoice
Step 3:- Modify, select invoice no. and open invoice.
Step 4:- On top of the invoice option show cancel or use shortcut key "Alt+X". It ask for remark enter remark and it ask for E-way bill cancel enter remark
Unable to calculate the distance in transport window during voucher entry
If you are unable to calculate the distance in BUSY, check the possible reason.
1. Ensure that the pin code is specified in the Party master account.
2. VeriFinancial Year that the pin code is updated in the Transport window during voucher entry.
3. Confirm that the correct pin code of the company is updated in the E way bill configuration window.
Where can I update the GSP ID and password in BUSY?
To update the GSP Id and password in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on the GSP Configuration and can update the GSP user id and password. You can also validate the user id and password.
What information do I need to enter to generate shipping reports?
To generate shipping reports in BUSY, you need to enter the relevant information such as
Step 1 : Shipping party's details, including their name, address, and contact information.
Step 2 : Additionally, you may need to enter the origin and destination pincodes, along with any other relevant shipping details such as the mode of transportation and tracking numbers, if applicable.
How to change distance in transport detail window
To change the distance in the transport detail window:
Step 1: You can manually enter the desired distance.
Step 2: Alternatively, remove the pin code from the transport detail window.
If the pin code is removed then the distance value will automatically reset to zero.
When generating the e-way bill, the system will automatically retrieve and mentioned the correct distance for the bill.
How can I regenerate expired e-way bills? Is there any penalty?
To regenerate expired e-way bills, you need to cancel the expired bill within 24 hours of generation and then regenerate a new one. However, if the initial bill has already expired, cancellation is not possible. As for penalties, it is recommended to consult with your Chartered Accountant (CA) or refer to the GST guidelines for specific penalty details.
Mention turnover on e-invoice portal in BUSY. How to do it?
To mention turnover on the e-invoice portal in BUSY, you need to click on Enablement option in regiteration and then enter all required information and then you will get option for specify the Turnover on the portal and mention your turnover of the last financial year.Even you can contact to your CA to specify the Turnover on Portal.
How do I generate e-way bills without the party's GST number?
You can also generate e-way bills for unregistered dealers using BUSY. To do this, you need to create a party in BUSY and select the type of dealer as unregistered. You don’t need to enter the GSTIN for unregistered dealers, but you need to enter the address, state and pincode. These details are mandatory for generating e-way bills.
How to change the export destination country in the EV bill?
To change export destination conutry in e-way bill then please follow the steps given below:
Step 1: Go to Administration Menu
Step 2: Click on Matsers option
Step 3: Then click on Accounts
Step 4: Click on modify option and open the party master in modify mode then change country and save the configuration by click on save button
Connection not private warning accessing e-invoicing portal. How to resolve?
If you see a Connection Not Private warning while accessing the e-invoicing portal, follow these steps:
Step 1: Try clearing your browser cache and cookies.
Step 2: Attempt to access the portal using a different browser.
Step 3: If the issue persists, contact your IT support team or the portals technical support for further assistance.