Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How do I validate a GSP ID in BUSY?
To validate a gsp id in BUSY you can follow this steps:
Step 1: Go to administration menu then click on configuration
Step 2: Then click on features and option
Step 3: Then go to gst/vat tab and click on gsp configuration button and validate the gsp id
but make sure either e-waybill or e-invoice option should be enable
Unable to see the vehicle number field while generating e-way bill in BUSY. How to enter transporter ID instead?
To see the vehicle number field while generating an e-way bill in BUSY, you need to go to the particular sale invoice bill from the transaction option, and in that, you will get the transport window. In the transport window, you will find the vehicle number, and in the same window, you can enter the transporter ID.
Why are my EV bill and e-invoice getting generated separately even though I selected the option for both together?
The Eway bill and e-invoice are getting generated separately even after if option is selected to generate together because it is uplaoded seprately on ewaybill and e-invoice portal and print of ewaybill and einvoice is loaded seprately from relevant portal but in BUSY can be generated togther but it is uplaoded sepratelty on ewaybill and e-invoice portal
My E-Way bill is not showing proper invoice details like HSN code or product description. How to resolve this?
If your E-way bill is not showing proper invoice details like HSN code or product description follo the below mentioned steps:
Step 1: Go to Administration and then configuration
Step 2: Click on Features and option
Step 3: Select GST/VAT and Go to E-way bill configuration and look for e-way bill format option and change Summary to Detailed
Check Possible Errors' shows no errors but e-invoice still fails to generate. Why?
If Check Possible Errors shows no errors but the e-invoice still fails to generate, you can check the following errors:
Step 1: Validate GSP ID. To do this, go to Administration, select Configurations, then Features & Options, and finally, GST/VAT. Click on GSP configurations and validate.
Step 2: Also, try with a different internet connection
How can I cancel an incorrect E-Way bill? What reason do I select?
In BUSY, we can cancel the E way bill by following th below steps:
Step 1: Go to transaction section
Step 2: Then select the required voucher type and click on Modify option
Step 4: After access the invoice in modify mode ,Press Ctrl+X shortcut to cancel invoice with the E way Bill and provide a remark for the cancellation.
How to resolve UQC cannot be blank error in E invoice generation
To resolve UQC cannot be blank error while generating E invoice
you need to follow the steps
Step1 Click on the error then select update UQC for E invoice option
Step2 Fill the UQC details as per unit in UQC for E invoice Option
Step3 save the modify unit master option and regenerate Einvoice
How can I cancel an e-way bill that has been generated mistakenly?
In BUSY, we can cancel the E way bill by following th below steps:
Step 1: Go to transaction section
Step 2: Then select the required voucher type and click on Modify option
Step 4: After access the invoice in modify mode ,Press Ctrl+X shortcut to cancel invoice with the E way Bill and provide a remark for the cancellation.
I had added transporter details to an invoice but now want to remove them. However, when I try to delete, the details still remain. What should I do to delete transporter details from an invoice?
In order to delete the transporter details you can follow the steps as mentioned below:
1. Open the voucher in Modify mode
2. Resave the same so that transportation details window will appear here
3. Now put your cursor on Transporter and use F4 key
4. It will show the list of transporter so use F8 to delete the same
I am unable to view the E-Way bill number and instead see a unique number or Voucher Number in the report. Why is this happening?
If the required report is showing Voucher number or Unique number instaed of showing Eway bill number then you can follow the steps below:
1. Open that particular report
2. Click on Custom Column tab
3. Create a format and select the feild for Eway bill number from here
4. Save the format
5. Reopen the report with newly created format