Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

Is it possible to connect my e-way bill portal to BUSY? What is the process?

 Yes, it is possible to connect your e-way bill portal to BUSY. The process involves enabling API access on the E-waybill portal and configuring it in BUSY software
You can check the below steps: to know the process of it:
Step 1: Make sure that you have generated your GSP's...

Can I save a draft e-way bill and complete the process later?How do I generate an e-way bill of an invoice in BUSY?

 Yes, you can generate an invoice e-way bill later after saving sale invoice in BUSY.
You have to save you invoice with all required e-way bill required details like : Transporter name, vehicle no., station, pincode and e-way bill required Yes and save your voucher after saving an invoice one...

How do I handle e-way bill generation for frequent stock transfers?

 To handle E way bill generation for frequent stock transfers in BUSY, you can generate the stock transfer voucher. This voucher allows you to create a voucher for transfer goods from one godown to another and generate an E way bill for it. To do this follow these steps:
Step...

Why is GSP configuration required in BUSY before generating e-way bills? What is the process for GSP configuration?

 If You want to know the process for GSP configuration and its Requirement in BUSY Follow These Steps:
1.Go to the Administration Select Configuration Then click on Features & options.
2.Then Click on GSP Configuration & Select Automatically.
3.Then Generate GSP User Id or Password. For it Open your Eway...

I want to check if my e-invoicing setup is correct. What validation can I do?

 To check if your e-invoicing setup is correct, follow these steps: 
Step 1: Configure e-Invoice by going to Administration, then Configuration, and selecting Features or Options. Choose GST or VAT and enable e-way bill as required. Enter relevant details like place, pin code, etc., in the configuration window.
Step 2:...

Is there a way to customize or configure settings for e-bill generation?

 Yes, there is a way to configure settings for e-way bill generation in BUSY.
For E-way Bill configuration please follow the below Steps:
Step 1: You have to create a GSP id (GST Suvidha Provider), you need to visit the eway bill portal.
Step 2: Click on regisration option then...

Unable to generate e-invoice, getting errors in BUSY. Troubleshooting steps to take?

 To generate an e-invoice in BUSY when you're encountering errors, follow these simplified steps:
Step 1: Make sure e-invoice configuration is done in GST or VAT from the Administrator menu by navigating through Configuration and Features or Options.
Step 2: Enable the QR code print option in Sales invoice settings...

I am unable to generate e-way bills even after configuring GSTIN. What should I do?

 For generating eway bill have to configure E Way Bill feature in BUSY follow the below steps for configuration:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then select Features/Option.
Step 3: Click on GST/VAT tab.
Step 4: Enable E way bill required feature...

How do I create my Pinnacle ID in BUSY? What is the process for getting a Pinnacle ID?

 In BUSY, there is no provision for generating a Pinnacle ID directly. However, you can create a Pinnacle GSP ID through the e-invoice portal.
Step 1: Go to the chrome browser
Step 2: Type einvoice1gst.gov.in
Step 3: Open the E-invoice portal
Step 4: Mention the credential of e-invoice i.e. username...

My e-way bill is not getting generated for inter-state consignments. What could be the reason and solution for this?

 If E-way bill for interstate could not be generated from BUSY then need to check the following steps:
Step 1: Check the GSP credential is validate successfully and for checking this you need to go to Administration Menu
Step 2: Click on configuration feature.
Step 3: Click on Feature and...

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