Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How to void or cancel a generated e-way bill? What will be its impact?
To cancel the e way bill you have two options either you cancel eway bill from govt portal or from BUSY, if you want to cancel eway bill from BUSY you need to open your voucher and press ALT + X key to first cancel voucher and then cancel eway bill generated for the voucher.
Are there any other common error that restrict E-way bill generation in BUSY?
Yes, there are some common reasons in BUSY that restrict to generate E-way bill in BUSY that is:
1. Internet connection not available
2. GSP Id and Password not mentioned in BUSY
3. Station and pin code not entered
4. Vehicle no. format is not correct
5. Mentioned distance in transport window is wrong
6. Invalid HSN code of item
What is the process for reconcile invoices between your software and government portal?
The process to reconcile invoices between Fundamento's software and the government portal involves manually comparing and matching the invoices in the software with the invoices on the portal. Any differences or mismatches need to be identified and resolved. This process ensures that the invoices in the software accurately reflect the invoices on the government portal.
How do I cancel an invoice in BUSY and on the government portal?
To cancel bill, you can follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : OPen voucher and press CTRL + X to cancel voucher
To cancel an E-way bill along with the original bill on BUSY, you can go to the portal and cancel both bills.
What details do you need from me to troubleshoot my e-waybill configuration issue?
"To troubleshoot your e-waybill configuration issue, details needed are :
Step 1. Your registered mobile number or email address associated with the e-waybill configuration.
Step 2. Any error messages or codes that you are encountering during the configuration process.
Step 3. The specific steps you have taken so far and any changes you have made in BUSY.
How do I update vehicle numbers for a transporter ID in BUSY?
To update vehicle numbers in BUSY you can manually enter the vehicle numbers in transporter window after creating the invoices.
To update the vehicle number in bulk follow below steps:
Step 1: Go to administration menu then click on miscellaneous data entry option
Step 2: Then click on update transport details option from there you can
change vehicle number
Can I override the automatic distance calculation in BUSY? If yes, how?
If you want to overwrite the auto poulated distance in the e way bill then please
follow the given steps
Step 1: In the transport window there is a field of distance enter the distance
here which you want to overwrite.
Step 2: Then auto populated distance wil be overwrite withe the distance
entered manually.
My transporter ID/vehicle number is incorrect in BUSY. How to remove it?
If you have not generated the E-way bill then can change the transporter ID and vehicle number manually from transport window
If you have generated the E-way bill and then want to change the transporter Id and vehicle number then you need to cancel the e-way bill ang generate a new e-waybill with updated details
How do I add party's GSTN number separately in the E-Way bill?
To add the party's GSTN number separately in the E-Way bill, you can use the "Bill to Ship to" option. In this option, you can enter the details of the party, including their GSTN number. However, please note that the E-Way bill will pick up the default GSTN number from the consignor's master data.
GSTIN issue in e-way bill generation how to fix it?
if GSTIN issue showing in e-way bill generation then check below case.
1. your GSTIN no was not blocked from e-way bill portal due to you not generate e-way bill for a long way if your GSTIN was blocked thenyou need to enabled GSTIN no from e-way bill portal for that concern with your CA