Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

Why is GSP configuration required in BUSY before generating e-way bills? What is the process for GSP configuration?

 If You want to know the process for GSP configuration and its Requirement in BUSY Follow These Steps:
1.Go to the Administration Select Configuration Then click on Features & options.
2.Then Click on GSP Configuration & Select Automatically.
3.Then Generate GSP User Id or Password. For it Open your Eway...

I want to check if my e-invoicing setup is correct. What validation can I do?

 To check if your e-invoicing setup is correct, follow these steps: 
Step 1: Configure e-Invoice by going to Administration, then Configuration, and selecting Features or Options. Choose GST or VAT and enable e-way bill as required. Enter relevant details like place, pin code, etc., in the configuration window.
Step 2:...

Is there a way to customize or configure settings for e-bill generation?

 Yes, there is a way to configure settings for e-way bill generation in BUSY.
For E-way Bill configuration please follow the below Steps:
Step 1: You have to create a GSP id (GST Suvidha Provider), you need to visit the eway bill portal.
Step 2: Click on regisration option then...

Unable to generate e-invoice, getting errors in BUSY. Troubleshooting steps to take?

 To generate an e-invoice in BUSY when you're encountering errors, follow these simplified steps:
Step 1: Make sure e-invoice configuration is done in GST or VAT from the Administrator menu by navigating through Configuration and Features or Options.
Step 2: Enable the QR code print option in Sales invoice settings...

I am unable to generate e-way bills even after configuring GSTIN. What should I do?

 For generating eway bill have to configure E Way Bill feature in BUSY follow the below steps for configuration:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then select Features/Option.
Step 3: Click on GST/VAT tab.
Step 4: Enable E way bill required feature...

How do I create my Pinnacle ID in BUSY? What is the process for getting a Pinnacle ID?

 In BUSY, there is no provision for generating a Pinnacle ID directly. However, you can create a Pinnacle GSP ID through the e-invoice portal.
Step 1: Go to the chrome browser
Step 2: Type einvoice1gst.gov.in
Step 3: Open the E-invoice portal
Step 4: Mention the credential of e-invoice i.e. username...

My e-way bill is not getting generated for inter-state consignments. What could be the reason and solution for this?

 If E-way bill for interstate could not be generated from BUSY then need to check the following steps:
Step 1: Check the GSP credential is validate successfully and for checking this you need to go to Administration Menu
Step 2: Click on configuration feature.
Step 3: Click on Feature and...

Process for generating e-invoice, same as regular sales invoice?

 No the process for generating E invoice not same as the regular 
sale invoice
To generate E invoice you need to follow the steps
Step1 you need to ensure that einvoice required option is enabled
and configured under GST VAT option which is under Configuration and Feature options
You also...

Should I enable e-waybill integration in BUSY settings?

 Yes, you should enable E way bill feature in BUSY if you want to generate e way bills directly from the software.
To enable the E Way Bill feature in BUSY follow the below steps:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then...

How do I reset the Pinnacle ID if I am facing issues generating eBills from BUSY?

 To Reset the pinnacle IDs :
Step 1: Go to the chrome browser
Step 2: Type ewaybillgst.gov.in
Step 3: Open the E-way bill portal
Step 4: Mention the credential of e-way bill i.e. username and password and login the portal
Step 5: In left side panel go to Registration option ...

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