Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

How to reflect E-Way bill changes in BUSY invoices?

To Update the E way Bill changes in BUSY, follow these steps:
Step 1: Go to transaction menu then select the required voucher.
Step 2: Then, choose the Modify option and access the required invoice in modify mode.
Step 3: Now,Update the changes made on E way bill portal regarding E way bill and save the voucher.

How do I search for previously generated e-invoices?

To check previously generated e-invoices :
Step 1: Go to tansaction menu
Step 2: Click on Gst misc. utilities
Step 3: Then click on e-invoice management option
Step 4: Then select generate/print e-invoice
Step 5: select the necessary details, then review the invoices for which e-invoices have already been generated.

I'm having trouble generating my e way bill as it showing pin code blank error

Find out the steps to solve pin code error while generating e way bill
Step 1 : First open that voucher in modify
Step 2 : Then go to voucher detail option
Step 3 : Then select transport fields
Step 4 : Then mention pincode in transport window
Step 5 : Then can generate e way bill

Why is there no option to export the list of generated E-Way bills in BUSY?

In order to export the report Eway generated report through the steps below :
1. Go to Transaction menu
2. Click on GST Miscl. Utilities
3. Eway Bill management
4. Eway bill details (generated by self)
5. First download and then view the report
6. from here you can use Export tab or Alt+E to export this report

I filed my GST returns but they were late. Does this affect e-way bill generation?

Yes, if GST returns are filed late, it can affect E way bill generation. According to the rule, if taxpayers have not filed the latest two successive month returns on the GST Common Portal, they will be blocked from generating E way bills. For further assistance, you can contact a CA or tax consultant.

I don't have a godown. I directly procured goods from a factory. How do I show this when generating the e-way bill?

If your goods are dispatched directly goods from a factory then you can mention dispatch address while generating E waybill . For mention dspatch address follow the below steps:
Step 1: In transport window of voucher select transaction type as bill from dispatch from
Step 2: Then mention yes in dispatch details required and wrute address

I want to generate invoices urgently in BUSY but the server seems to be down. What alternatives do I have?

If the server is down in BUSY and you need to generate invoices urgently, one alternative you can try is to create JSON files for the invoices. However, if the server is down, the e-invoice generation may still fail. It is recommended to wait until the server is back up to generate the invoices.

How do I check if the E-Way bill is generated correctly on the portal? What details should I verify?

In order to verify the Eway bill generated is correct or not on the portal you can check the below details after log in the portal :
1. E-Way Bill number
2. Date and time of generation
3. Consignor and consignee details
4. Vehicle number and transportation details
5. Item details and quantity
6. Validity period of the E-Way bill.

I used to generate AB bills from BUSY earlier. Why am I unable to do so now?

If you used to generate E-way bills in BUSY but can't do so now, it might be due to reasons like a software update or changes in settings, such as issues with the GSP (GST Suvidha Provider) or server problems. To resolve this, it's best to reach out to BUSY's customer support for assistance.

I want to generate a separate e-way bill for an existing invoice. How can I do this in BUSY?

To generate a separate e-way bill for an existing invoice in BUSY, follow these steps: 
Step 1: Go to transactions
Step 2: Modify the sales invoice
Step 3: Mention invoice no in Sales voucher
Step 4: Then resave the voucher there is an option to generate an Ewaybill
Step 5: Then generate Ewaybill