Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

Can we create e way bill for same document number on which e way has already being generated?

You can generate E-way bill of same document number on which e-way bill has already being generated.
But first you have to cancel exiting e-way bill from portal and if you want from BUSY then you can cancel with when you cancel your whole voucher do afte backup. You can cancel through pressing Ctrl+X.

Are there any logs or error codes in BUSY that can indicate why EVA bill generation is failing?

E-way generation errors depend on your data feeding how you enter the data if you enter the incorrect field or let the fields blank then you will get the error 
so if you are facing any error please specify that error, then it will be easy to provide the correct solution to you

Is there any option to generate pending E-way bills in bulk in BUSY?

Yes, there is a report available in BUSY for pending E-Way bill generations.
Please follow the below steps to find the report
Step 1: Go to Transactions menu
Step 2: Click on Gst misc. utilities
Step 3: E-way bill management reports
Step 4: Click generate/print e-way bill report / E-way bill audit reports you can check both reports.

I want to change the source station name for e-way bill in BUSY?

I want to change the source station name for e-way bill in BUSY?
For change the source station for e-way bill please follow these steps:
1. Go in Administration then Go in configuration
2. Then Go in Features/options then Go in GST/VAT
3. Then Go in e-way bill configuration and change source station or from place

Were to mention amount after which e-way bill it applicable in BUSY

To mention amount after which e-way bill it applicable in BUSY. 
Step1: Go to administration menu, configuration option
Step2: Select feature and option and click GST/VAT option
Step3: click e-way configuration
Step4: and mention the amount whick e-way bill will been applicable
Step5: Save the configuration page .

Why is e-invoice not getting generated even when e-way bill is successful?

If e-invoice not getting generated or e-way bill is Generated successful Follow these Steps:
1.If your party Belongs to B2C. You Can Generate Einvoice Only for B2B Parties Cannot Generate for B2C.
2.Ensure to enable Einvoice In transport Window.
3.Check all the Related errors or rectify them.
4.Ensure Einvoice Enable For Your GSTIN.

When do I need to enable e-invoicing for debit/credit notes to suppliers?

E-invoicing only generate for Debit/Credit Notes if it against sale only,you can enable invoicing . step1 : Go to adminisitration, select configuration 
step2 : Click on Voucher series configuration.
step3 : Select the Voucher series to configure, Debit or Credit Notes.
step4 : Click on Voucher configuration, enable Generate e-invoice after saving.

Why is the transporter distance showing incorrectly in my e-way bill?

The distance is not match in e way bill in BUSY with the transporter's distance due to discrepancy between software calculation and portal pin to pin distance calculation. In that case you need to mention 0km in the distance field during voucher entry in BUSY, the distance will automatically update from the portal.

How can i cancel the E way Bill from BUSY?

To cancel the E way bill from bsuy, follow these steps:
Step 1: Go to transaction section
Step 2: Then select the required voucher type and click on Modify option
Step 4: After access the invoice in modify mode ,Press Ctrl+X shortcut to cancel invoice with e way bill and provide a remark for the cancellation.

Generate E-Way bill in BUSY. Where to find the option?

To Generate E-Way bill in BUSY you can find this option by following the given steps : 
Step 1: Go to Administration menu.
Step 2: Then click on Configuration and then select features and options.
Step 3: Select GST/VAT option
Step 4: Then you can enable e-way bill required.