Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
I entered the distance in voucher but it shows zero in e-waybill, why is that?
If you mentioned distance in transport details of voucher but still showing zero , you can follow the below steps:
Step 1: In transport details window click on check distance
Step 2: Go to E-waybill portal and in search section check pin to pin distance
Step 3: In BUSY and E-waybill portal distance should match
Why is the consignee not getting input credit on the E-Way bill generated in BUSY?
E way bill generates for movements of goods and it is not a part of GSTR1 return so that the consignee will not get the Input Tax Credit (ITC) on the basis of e way bill. When you generate an e invoice then the consignee will get the Input Tax Credit (ITC).
How do I correct the party name on my e-invoice/e-way bill generated from BUSY?
You cannot correct party name in generated E way bill or E invoice in BUSY. You have to cancel it and the voucher by clicking on Cancel button or pressing Ctrl+X. Then you can generate a new one.
Note: Once e invoice is cancelled you cannot generate again on same voucher number.
How can I enter the distance to zero for E-Way Bill Generation in BUSY?
To enter the distance as Zero you can follow these Steps-
Step 1: Open your voucher and resave it
Step 2: during the resave one window will appear from the name of Input transport details and then enter distance as 0 in distance and save the voucher and then generate E-Way bill
Are there any accunt setting I need to check or change to fix the E-way bill generation errors?
To fix the E-way bill generation error check:
Step 1: E-way bill configuration like: GSP Id and Password ,
Step 2: Station and pin code should be mentioned. Station and pin code should be mentioned in party master.
Step 3: In Transporter detail window Transporter Name, Transporter ID, Vehicle no. should be mentioned.
What happens if I am not able to correct a mismatched invoice number and E-Way bill before shipment?
If you are not able to correct a mismatched invoice number and E-Way bill before the shipment, it may cause issues during transportation and could lead to delays or rejection of the shipment. It is important to ensure that the invoice number and E-Way bill are accurately matched to avoid any complications.
E-Way bill generation fails even with a proper invoice in BUSY. How to make the process reliable?
check below detailes for smooth ewybill generate
Step 1: Modify the Bill and fast Check Item Detailes like HSN tax Category and item UQC
Step 2: then Check Party Details like GSTIN no , party address Station and pincode
Step 3: in Transport details Check Station and pincode
Should I enter zero for distance when generating an invoice for bill to ship in BUSY?
Yes, you can enter zero in the distance field in the transport details window to allow the software to automatically pick up the distance from the E way bill portal. However, it is crucial to ensure that the pin code is correctly mentioned in both the transport window and the party master.
While saving an invoice not asking for generating e-way bill.
Here it is possible that Generate ‘E-Way bill’ after saving option is not enabled from voucher series configuration.
While saving an invoice not asking for generating e-way bill follow the below steps:
Step 1: Go to Administration> Configuration> Voucher Series Configuration.
Step 2: Select series of Sales/Purchase> Click on configuration>Enable Generate ‘E-Way bill’ after saving.
How do I activate the e-way payment option in BUSY?
To activate the e-way payment option in BUSY, you need to configure your e-way account in the software. This can be done by going to the e-way Configuration section in BUSY and entering your e-way account details. Once configured, the e-way payment option will be activated and available for use in BUSY.