Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How can I link my inventory system to auto-populate e-way bill details?
To link your inventory system to auto-populate e-way bill details, you will need to integrate your inventory system with the e-way bill portal. This integration will allow the necessary data from your inventory system to be automatically populated into the e-way bill form, saving you time and reducing manual entry errors.
The OTP for GSP registration is not being received. How can I get the OTP resent?
If you are not receiving an OTP during GSP registration on portal,you should first check whether the number you are trying to verify is registered on the portal. Otherwise, you can also check your registered email. If the issue is still coming, you can contact the portal's helpline number for assistance.
Do I need an e-way bill for goods moved between warehouses?
Certain criteria are required to generate e-way bill for moved goods between warehouse for example -
1 : Distance in km between the warehouse
2: Total value of moved goods etc
So, It is advisable to consult with a CA (Chartered Accountant) to understand the specific consequences/ certain criteria for generating e-way bill
Why am I unable to generate e-way bills for some invoices? What could be the potential causes?
There could be several potential causes for being unable to generate e-way bills for some invoices in BUSY,such as those mentioned below:
1. Invalid Transporter ID or Vehicle No.
2. Invalid distance between PIN codes, especially if both PIN codes are similar.
3. Invalid HSN code for the E-Way Bill.
I made a mistake in the vehicle number while generating E-Way bill. Can I correct it now?
Yes, you can correct the mistake in the vehicle number after generating the E-Way bill. You will need to go to the ewaybill portal to update this if there is a provision to update otherwise you can cancel the existing e-waybill and generate a new one with the correct details.
I am unable to generate an e-way bill for my invoice in BUSY. What steps should I follow to generate the e-way bill?
Step to generate e-way bill in invoice:
Step 1 : Verfiy GSTIN and login
Step 2 : Create invoice
Step 3 : Enter invoice details
Step 4 : CHeck e-way eligible
Step 5 : Enable e-way bill option
Step 6 : Verify transport details
Step 7 : Generate e-way bill
How can I remove or adjust an amount if I cannot delete a voucher after E-Way bill generation in BUSY?
If you dont't want to delete voucher then you can cancel E- Way from E-way bill portal and then change amount in invoice and create e way bill again on the same voucher no. you can also cancel both invoice and e way bill from BUSY and generate another bill.
I am getting error that state code and PIN code don't match. What should I do?
If you are getting an error that the state code and PIN code don't match, you should check and ensure that you have entered the correct PIN code for the corresponding state. Make sure to update the PIN code to match the state code in order to resolve the error.
My goods are being rejected due to incorrect e-way bill details, how to regenerate the bill?
Your goods are being rejected due to incorrect e-way bill details you need to check the details entered in invoice and required for e-way bill
If there is need of any changes in E-way bill cancel the old E-way bill and then create a new E-way bill with updated details
I want to disable auto invoice generation in BUSY. How can I turn off automatic invoicing?
To disable auto-invoice generation in BUSY, you need to follow the below steps:
Step 1: Go to Administrator, then Configuration, then Features or Option,
Step 2: Then select GST or VAT and disable the e-Invoice bill required as NO.
Step 3: It will turn off the automatic invoicing in BUSY.