Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
I want to record an inter-state stock transfer between two company godowns. What do I need to configure in BUSY software for generating the E-Way bill?
If you want to configure for automatic generation of E-way bill & E-invoice from BUSY, you can follow these steps: Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private Limited...
Why am I unable to select the E-Way Bill option when creating a material transfer document in BUSY? How can I enable this?
If you want to configure for automatic generation of E-way bill & E-invoice from BUSY, you can follow these steps: Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private Limited...
I want to generate an e-way bill in BUSY. What are the steps I need to follow?
you want to configure for automatic generation of E-way bill & E-invoice from BUSY, you can follow these steps: Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private Limited and...
How do I configure BUSY for e-invoicing and e-way bill generation?
If you want to configure for automatic generation of E invoice & E way Bill from BUSY, you can follow these steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private...
My e-way bill is not getting generated for inter-state consignments. What could be the reason and solution for this?
If E-way bill for interstate could not be generated from BUSY then need to check the following steps:
Step 1: Check the GSP credential is validate successfully and for checking this you need to go to Administration Menu
Step 2: Click on configuration feature.
Step 3: Click on Feature...
I want to cancel or withdraw an e-way bill that has already been generated from an invoice. How can I do this in BUSY?
To cancel or withdraw an e-way bill generated from an invoice in BUSY, you can typically follow these steps:
Step 1: Go to the transaction menu
Step 2: Modify that invoice you need to Cancel
Step 3: First of all, you need to Cancel a bill in BUSY by pressing...
How do I create my Pinnacle ID in BUSY? What is the process for getting a Pinnacle ID?
In BUSY, there is no provision for generating a Pinnacle ID directly. However, you can create a Pinnacle GSP ID through the e-invoice portal.
Step 1: Go to the chrome browser
Step 2: Type einvoice1gst.gov.in
Step 3: Open the E-invoice portal
Step 4: Mention the credential of e-invoice i.e. username...
How do I reset the Pinnacle ID if I am facing issues generating eBills from BUSY?
To Reset the pinnacle IDs :
Step 1: Go to the chrome browser
Step 2: Type ewaybillgst.gov.in
Step 3: Open the E-way bill portal
Step 4: Mention the credential of e-way bill i.e. username and password and login the portal
Step 5: In left side panel go to Registration option
Step 6: Click on GSP option
Step 7: Click on get OTP after that you will receive an OTP from E-way bill portal on your registered Email ID and Mobile Number
Step 8: Mention the OTP and verify it
Step 9: You will get three option Freeze account, Add New , Change Password
Step 10: Click on Freeze account option
Step 11: Then click on Given pinnacle id as freeze
Step 12: Then click on ADD New option
Step 11: select GSP server named as Pinnacle Finserv Advisors Private Limited
Step 12: Mention three ALPHABET in username
Step 13: Create password with the minimum length of 12 to 15 character including special character
Step 14: Click on save option and save the configuration
Step 15: Mention both GSP server user name and password in GST/VAT under E-way bill configuration
Step 16: Validate both GSP credential and save the configuration
What steps should I take if the e-invoice feature is not working correctly in BUSY?
Follow below steps if the e-invoice feature is not working correctly in BUSY:
Step 1: Check your BUSY model as e invoice can be generate in Standard/Saffron/Enterprises/Emerald model only.
Step 2: Check your BUSY License Subscription is activated or not.
Step 3: Update your BUSY with latest release.
Step 4: Go in adminstration and select configuration.
Step 5: Then select features/options.
Step 6: Click on GST/VAT.
Step 7: Check in E invoice configuration window station and pincode has been defined or not.
Step 8: Then click on GSP configuration and validate it.
Step 9: If not validate then again create another GSP ID through Eway bill portal.
Step 10: Go in transaction and generate invoice.
Step 11: Validate party GSTN and click on update back and quit save it.
Step 12: Go in item master, press ALT+M in tax category check relevant type belongs to your HSN code as goods/service.
Step 13: Check billing/shipping details.
Step 14: Mention station and pincode in transport window.
Step 15: Before generation check errors in transaction.
Step 16: Also you need to check the firewall settings and exclude BUSY from anti virus.
Step 17: Check E invoice portal working or not.
How can I get the GST returns filed automatically from BUSY?
Currently, BUSY does not have the feature to automatically file GST returns.You can upload GSTR 1 Return direct from BUSY but you need to submit GSTR 1 Return by logging portal.there are other options from that you can generate GSTR returns and these are Json,As Per Govt.Templet,CSV and plain excel.
To upload Direct GSTR 1 You can follow some steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Now click on Feature and Option and then click on GST VAT option.
Step 3: Now enter user name of GST portal in field of GST Portal User Name and save the configuration.
Step 4: Go to Display and GST Reports.
Step 5: Click on GST Return Report and then click on GST E-return
Step 6: Select the GSTR E-Return and click on GSTR 1. and select Direct Upload option and specify time period for which want to generate GSTR 1 Return
Step 4: Now click on OK option and then otp will be generate and enter otp and click on OK option.Your GSTR 1 will upload automatically from BUSY and you need to login your GST Portal and submit GSTR 1 Return.
