Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

What is a GSP ID and how do I find it to generate e-way bills in BUSY?

A GSP is a credential required for generating GST invoices and e-way bills on the government portal. To configure GSP for e-way bill generation, you need to go to:
Step 1 :CLick on administration
Step 2 : COnfiguration
Step 3 : Features and options
Step 4 : VAT/GST
Step 5 : Configure GSP

What is a GSP ID and how do I change it in BUSY?

A GSP is a credential required for generating GST invoices and e-way bills on the government portal. To configure GSP for e-way bill generation, you need to go to:
Step 1 :CLick on administration
Step 2 : COnfiguration
Step 3 : Features and options
Step 4 : VAT/GST
Step 5 : Configure GSP

What steps should I follow to generate the IRN after creating the invoice?

After creating the invoice, you don't need to generate the IRN separately, As it auto generated with invoice and shows in the transport window. 
 Note: After the invoice data will be uploaded on the IRP (Invoice Registration Portal), the IRP will generate the hash (as the IRN).

Unable to generate E-Invoice despite enabling feature in BUSY. How to resolve?

If you are not able to generate E-Invoice then you need to make sure all details entered by you during generation of E-Invoice are correct.It include HSN CODE,GSTIN,party details,station and pincode in transport details,UQC etc.If all details are correct then you can generate your invoice without any error.

What is a GSP and how do I specify it in BUSY?

A GSP is a credential required for generating GST invoices and e-way bills on the government portal. To configure GSP for e-way bill generation, you need to go to:
Step 1 :CLick on administration
Step 2 : COnfiguration
Step 3 : Features and options
Step 4 : VAT/GST
Step 5 : Configure GSP

I am getting an error that says E way bill could not be generated Reason Invalid Consignee ship to state code for the given pincode. What does this mean and how can I fix it?

If you are getting error Invalid Consignee ship to state code for the given pincode while generating e way bill in BUSY, it means the shipping pincode you have enterd is not belongs to the shipping state. So you have correct the pincode or state which is wrong.

How do I link an e-way bill generated externally to a BUSY invoice?How can I update vehicle details for an e-way bill in BUSY if they change?

If E way bill is generated externally, then you can ther the E way bill no in the Transport Details window during voucher entry and can also update the vehicle no in that window. But if can not update the vehicle no. in the genrated E way bill.

What are the solutions for resolving errors in the generation of E-invoices that are affecting the proper functioning of a business in the BUSY?

If you're having trouble making E-invoices in BUSY, here's what to do:
 Step 1:Look for API errors or maintenance messages.
 Step 2:Double-check GST numbers and HSN codes.
 Step 3:Check party details like (address, GSTIN, State etc.)
 If the problem continues, get in touch with customer support for help.

While generating eway bill showing distance is too high error even after entering correct pin codes. How to resolve this?

To resolve the issue of showing error distance is too high while generating eway bill after entering correct pin code, you have to enter distance as Zero in transport details window then the eway bill portal automatically pick the distance according to you supplier and recipient pin codes.

While Generatting E-Way bIll With Ladakh based Registed vehicle nuber then Vehicle format related issues Showing, How to fix it?

To fix this problem, add a zero at the beginning of the numeric part of your vehicle number. Our vehicle numbers usually have 10 characters, but Ladakh vehicle numbers are shorter, with 8 or 9 characters. Adding a zero before the numbers will make it the correct length.