Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Why am I unable to select the E-Way Bill option when creating a material transfer document in BUSY? How can I enable this?
If you want to configure for automatic generation of E-way bill & E-invoice from BUSY, you can follow these steps: Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private Limited and...
How can I get the GST returns filed automatically from BUSY?
Currently, BUSY does not have the feature to automatically file GST returns.You can upload GSTR 1 Return direct from BUSY but you need to submit GSTR 1 Return by logging portal.there are other options from that you can generate GSTR returns and these are Json,As Per Govt.Templet,CSV and plain excel.
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I want to generate an e-way bill in BUSY. What are the steps I need to follow?
you want to configure for automatic generation of E-way bill & E-invoice from BUSY, you can follow these steps: Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private Limited and Pinnacle...
I want to generate an e-waybill for my transaction. What are the requirements to generate an e-waybill?
follow the step to Generate Eway Bill from BUSY Software
Step 1: Go to Transaction sale then click on Add
Step 2: in sale Voucher Windows select voucher serise bill date sale type and party name
Step 3: in Voucher Body details select item Quantity rate amount and apply tax ...
What registration details do I need to provide to get help with e-bill generation errors?Can you provide a step-by-step guide on how to generate an E-Way Bill from the BUSY portal?
You can get BUSY customer support if you are facing issue while generating e way bill from BUSY. You need to provide your BUSY serial no to our representative for support.
To generate an E way bill from BUSY, you can follow these steps:
Step 1: First you need to...
I want to cancel or withdraw an e-way bill that has already been generated from an invoice. How can I do this in BUSY?
To cancel or withdraw an e-way bill generated from an invoice in BUSY, you can typically follow these steps:
Step 1: Go to the transaction menu
Step 2: Modify that invoice you need to Cancel
Step 3: First of all, you need to Cancel a bill in BUSY by pressing...
What is the process to generate E-way bills for my bills in BUSY?Is there any way to directly generate E-way bills from BUSY
Yes there is an option to generate E-waybill directly from BUSY
To enable E-waybill feature in BUSY you can follow below steps :
Step 1: Make sure that you have generated your GSP's credential on EWay bill portal such as Webtel and pinnacle.
Step 2:Now open your company in which...
What's the process for connecting BUSY to the e-Webill portal for invoice generation?
There are the steps given for connecting e-way bill with BUSY:
Step 1: Go to the chrome browser
Step 2: Type ewaybillgst.gov.in
Step 3: Open the E-way bill portal
Step 4: Mention the credential of e-way bill i.e. username and password and login the portal
Step 5: In left side panel go to Registration option
Step 6: Click on GSP option
Step 7: Click on get OTP after that you will receive an OTP from E-way bill portal on your registered Email ID and Mobile Number
Step 8: Mention the OTP and verify it
Step 9: You will get three option Freeze account, Add New , Change Password
Step 10: Click on Add New option
Step 11: select GSP server named as Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited
Step 12: Mention three ALPHABET in username
Step 13: Create password with the minimum length of 12 to 15 character including special character
Step 14: Click on save option and save the configuration
Step 15: Mention both GSP server user name and password in GST/VAT feature from Feature and option
Step 16: Validate both GSP credential and save the configuration
Why am I unable to view the E invoice option in BUSY? How do I access it?
There can be several reasons why you might not be able to view the e-invoice option.
1. If you are using Basic, blue and neo model of BUSY then you can not use this feature of e invoice.
Because this feature is not available in these model.
If you are using standard or enterprise then you can use this feature.
Step 1. Open BUSY software
Step 2. Open Company
Step 3. Go to administration menu click
Step 4. Configuration click
Step 5. Features or options click
Step 6. Gst/Vat click
Step 7. Enable e invoice
Step 8. Fill place and pincode
Step 9. Click on configuration
Step 10. Fill gsp id and password
Step 11. Then save the configuration
You need to enable one more option in administration menu
Step 1. In configuration
Step 2. Voucher series configuration
Step 3. Select that voucher type in which you want to create e invoice
Step 4. select series
Step 5. Click on voucher confgiuration
Step 6. Press y for yes on the option of generate e invoice after saving.
What steps should I take if the e-invoice feature is not working correctly in BUSY?
Follow below steps if the e-invoice feature is not working correctly in BUSY:
Step 1: Check your BUSY model as e invoice can be generate in Standard/Saffron/Enterprises/Emerald model only.
Step 2: Check your BUSY License Subscription is activated or not.
Step 3: Update your BUSY with latest release.
Step 4: Go in adminstration and select configuration.
Step 5: Then select features/options.
Step 6: Click on GST/VAT.
Step 7: Check in E invoice configuration window station and pincode has been defined or not.
Step 8: Then click on GSP configuration and validate it.
Step 9: If not validate then again create another GSP ID through Eway bill portal.
Step 10: Go in transaction and generate invoice.
Step 11: Validate party GSTN and click on update back and quit save it.
Step 12: Go in item master, press ALT+M in tax category check relevant type belongs to your HSN code as goods/service.
Step 13: Check billing/shipping details.
Step 14: Mention station and pincode in transport window.
Step 15: Before generation check errors in transaction.
Step 16: Also you need to check the firewall settings and exclude BUSY from anti virus.
Step 17: Check E invoice portal working or not.
