Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How can I edit the consigned pin code if it is invalid or incorrect?
Steps for Edit the consigned pin code if it is invalid:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.
Why is the software not allowing me to save an invoice with the consignee pin code I entered?
Steps for edit the consigned pin code if it is invalid:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.
How can I delete a duplicate entry in BUSY after generating an E-Invoice and E-way bill from BUSY?
To delete a duplicate entry in BUSY after generating an E-Invoice and E-way bill from BUSY,take backup of your compan and select the duplicate voucher on which E-Invoice and E-way bill did not generate and press shortcut key F8 and click on Yes Option to delete voucher.
I keep getting error messages when trying to configure E waybill. What should I check on my end?
If E waybill is not generating, you can check the below options:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and check Ewaybill and gsp configuration
Step 3:When generating E-waybill check possible error and correct the errors mentioned in report then generate.
The invoice consignee pin code is outdated. How do I modify it before generating the final invoice?
Steps for edit the consigned pin code if it is invalid:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.
I have updated my GST number but still can't generate E-Way bill. What should I do?
If E waybill is not generating, you can check the below options:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and check Ewaybill and gsp configuration
Step 3:When generating E-waybill check possible error and correct the errors mentioned in report then generate.
What is the procedure to make changes to GSTN number or rate in generated E-Way bills?
To make changes to the GSTN number or rate in generated E-Way bills, you will need to edit the respective fields in the software where the E-Way bill is being generated. Simply update the GSTN number or rate to the correct information and regenerate the E-Way bill.
Where can I find the option to link my GSP user ID and password in BUSY?
To find the option of GSP configuration in BUSY, follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on the GSP Configuration and can mention the GSP user id and password.
My e-way bill is not getting generated due to pincode distance issue. What should I do?
If your E-way bill is not getting generated due to pincode distance issue to solve it follow this process
1. Go to Transport window and in distance field enter 0
2. Go to Party master and in distance field enter 0
It will auto calculate distance in BUSY
How can I create E-Invoices in BUSY when I am getting errors that operation time out?
To create E-Invoices in BUSY as you are getting an errors that operation time out during E-invoice generation, you can check after sometime and you can check E-Invoice portal that is working fine or not.Even can create JSON from BUSY for E-Invoice and upload on E-Invoice Portal.