Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How do I create my Pinnacle ID in BUSY? What is the process for getting a Pinnacle ID?
In BUSY, there is no provision for generating a Pinnacle ID directly. However, you can create a Pinnacle GSP ID through the e-invoice portal.
Step 1: Go to the chrome browser
Step 2: Type einvoice1gst.gov.in
Step 3: Open the E-invoice portal
Step 4: Mention the credential of e-invoice i.e. username...
How do I reset the Pinnacle ID if I am facing issues generating eBills from BUSY?
To Reset the pinnacle IDs :
Step 1: Go to the chrome browser
Step 2: Type ewaybillgst.gov.in
Step 3: Open the E-way bill portal
Step 4: Mention the credential of e-way bill i.e. username and password and login the portal
Step 5: In left side panel go to Registration option
Step 6: Click on GSP option
Step 7: Click on get OTP after that you will receive an OTP from E-way bill portal on your registered Email ID and Mobile Number
Step 8: Mention the OTP and verify it
Step 9: You will get three option Freeze account, Add New , Change Password
Step 10: Click on Freeze account option
Step 11: Then click on Given pinnacle id as freeze
Step 12: Then click on ADD New option
Step 11: select GSP server named as Pinnacle Finserv Advisors Private Limited
Step 12: Mention three ALPHABET in username
Step 13: Create password with the minimum length of 12 to 15 character including special character
Step 14: Click on save option and save the configuration
Step 15: Mention both GSP server user name and password in GST/VAT under E-way bill configuration
Step 16: Validate both GSP credential and save the configuration
What steps should I take if the e-invoice feature is not working correctly in BUSY?
Follow below steps if the e-invoice feature is not working correctly in BUSY:
Step 1: Check your BUSY model as e invoice can be generate in Standard/Saffron/Enterprises/Emerald model only.
Step 2: Check your BUSY License Subscription is activated or not.
Step 3: Update your BUSY with latest release.
Step 4: Go in adminstration and select configuration.
Step 5: Then select features/options.
Step 6: Click on GST/VAT.
Step 7: Check in E invoice configuration window station and pincode has been defined or not.
Step 8: Then click on GSP configuration and validate it.
Step 9: If not validate then again create another GSP ID through Eway bill portal.
Step 10: Go in transaction and generate invoice.
Step 11: Validate party GSTN and click on update back and quit save it.
Step 12: Go in item master, press ALT+M in tax category check relevant type belongs to your HSN code as goods/service.
Step 13: Check billing/shipping details.
Step 14: Mention station and pincode in transport window.
Step 15: Before generation check errors in transaction.
Step 16: Also you need to check the firewall settings and exclude BUSY from anti virus.
Step 17: Check E invoice portal working or not.
How can I get the GST returns filed automatically from BUSY?
Currently, BUSY does not have the feature to automatically file GST returns.You can upload GSTR 1 Return direct from BUSY but you need to submit GSTR 1 Return by logging portal.there are other options from that you can generate GSTR returns and these are Json,As Per Govt.Templet,CSV and plain excel.
To upload Direct GSTR 1 You can follow some steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Now click on Feature and Option and then click on GST VAT option.
Step 3: Now enter user name of GST portal in field of GST Portal User Name and save the configuration.
Step 4: Go to Display and GST Reports.
Step 5: Click on GST Return Report and then click on GST E-return
Step 6: Select the GSTR E-Return and click on GSTR 1. and select Direct Upload option and specify time period for which want to generate GSTR 1 Return
Step 4: Now click on OK option and then otp will be generate and enter otp and click on OK option.Your GSTR 1 will upload automatically from BUSY and you need to login your GST Portal and submit GSTR 1 Return.
How do I generate e-way bills from the GST portal?
If you want to configure for automatic generation of E-way bill from BUSY, you can follow these steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Go to Administration and click on configuration.
Step 3: Select Features / Options and click on GST / VAT, here you will see a option called E-Way Bill Required.
Step 4: Set Y to turn it on and mention your place and pincode and GSP username and password in GSP Configuration tab and save the configuration.
Step 5: Go back to Administration and click on configuration.
Step 6: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate eway bill, such as sale, purchase, etc. Then, select the voucher series and click on Voucher Configuration.
Step 7: Here, you will see options of Input Transport Details, Generate E-Way Bill After Saving , set Y to enable that. Now your BUSY is ready to generate E-Way Bill Automatically.
Can you guide me on how to make an e-way bill and include the transporter details in it?
If you want to create the e-waybill directly from BUSY you need to create the gsp credentials from the ewaybill or e invoice portal then follow these steps:
Step 1: Open your company in BUSY then Go to Administration menu and then click on Configuration tab
Step 2: Click on Features and Options button and Choose the GST/VAT Configuration option
Step 3: Now, Enable the E waybill feature then click on configuration tab
Step 4: Next,Mention From place and pin code of company in Configuration and then save it then specify the GSP server username and password in GSP configuration
Step 5: Validate the both GSP Credentials and save the configuration.
Step 6: Now again Go to administration then click on configuration
Step 7: Click on voucher series configuration and select the voucher type such as sale,sale return etc
Step 8: Select the voucher series and then click on the Voucher Configuration tab that appears on the right side..
Step 9: Select Y for Generate E waybill after saving and also enable input transport details option and save the changes
Step 10: Now open the voucher such as sale from transactions menu and you can generate the e waybill directly from BUSY.
How can I generate TCS credit notes/invoices in BUSY?
To Generate TCS Invoice in BUSY, you can follow these steps:
Step 1: Go to Administration and then click on Configuration .
Step 2: Now click on Features and Options and click on TDS and TCS option.
Step 3: Now Tick on Enable TCS Reporting Option and specify Warning only in option of Warning for TCS in sale under section 206c 1H and same for recipt in the option and save the configuration.
Step 4: Now Go to Administration and then click on Master and select Account.
Step 5: Now create Account by click on Add option if created then click on modify after enter on account group TDS and TCS Info window will come.
Step 6: Now specify the applicability of TCS for the party for 206C Section and save the configuration.
Step 7: Now enter required voucher where TSC is required and during entry of voucher it will select TCS in bill sundry automaticatlly and create reference for TCS In TSC Reference.
Step 8: Now go to Display and click on TCS reports and you can check TSC Report as per your requirement.
How do I create a BAPTEL ID for e-invoicing in BUSY? What is the process?
To create webtel ID for e-invoicing from the portal and here are the steps :
Step 1: Go to the chrome browser
Step 2: Type https://einvoice1.gst.gov.in/
Step 3: Open the E-invoice portal
Step 4: Mention the credential of e-invoice i.e. username and password and login the portal
Step 5: In left side panel go to API Registration option
Step 6: Click on Create API user
Step 7: Click on get OTP after that you will receive an OTP from E-invoice portal on your registered Mobile Number
Step 8: Mention the OTP and verify it
Step 9: You will get three option Freeze account, Add New , Change Password
Step 10: Click on Add New option
Step 11: select GSP server named as Webtel Electrosoft Private Limited
Step 12: Mention three ALPHABET in username
Step 13: Create password with the minimum length of 12 to 15 character including special character
Step 14: Click on save option and save the configuration
Step 15: Mention GSP server user name and password in GSP configuration box under GST/VAT feature in BUSY
Step 16: Validate GSP credential and save the configuration
Does BUSY Accounting Software support e-invoice and E way bill generation?
Yes, BUSY supports e-invoice and Eway bill generation.If you want to configure for automatic generation of E-way bill from BUSY you can follow these steps:
Step 1: First you have to create a GSP , you need to visit the eway bill portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Go to Administration and click on configuration.
Step 3: Select Features and Options and click on GST and VAT, here you will see a option called E-Way Bill Required
Step 4: Set Y to turn it on and mention your place and pincode and GSP username and password in GSP Configuration tab and save the configuration.
Step 5: Go back to Administration and click on configuration.
Step 6: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate eway bill and e invoice, such as sale, purchase, etc. Then, select the voucher series and click on Voucher Configuration.
Step 7: Here, you will see options of Input Transport Details, Generate E-Way Bill After Saving , set Y to enable that. Now your BUSY is ready to generate E-Way Bill Automatically.
How can I configure an automatic e way bill in BUSY?
To configure an automatic E way Bill in BUSY, follow these steps:
Step 1: Open BUSY Accounting software and go to Administration.
Step 2: Click on Configuration and then select Features and Option then click on GST/VAT tab.
Step 3: Enable E way bill required feature then click on configure and specify your place and pin code, you can also mention amount after which eway bill is to be generated for local as well as central transactions with user restrictions also.
Step 4: Click on GSP Configuration and enter Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited User id and password which is created from e way bill portal and save the configuration.
Step 5: Go back to Administration and click on configuration.
Step 6: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e way, such as sales, sales return, etc.
Step 7: Then, select the voucher series and click on Voucher Configuration.
Step 8: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 9: Now when create voucher can generate automatic e way bill in BUSY.
