Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
I want to add more line items or products to my already generated e-invoice. What should I do?
Once an e-invoice has been generated, it cannot be modified or edited. If you want to add more line items or products to an already generated e-invoice, you will need to cancel the existing e-invoice and create a new one with the additional items or products.
Is it mandatory to generate an E-Way bill for goods transported within the same state?
Yes you can generate an E-Way bill for goods transported within the same state. but it is not mandatory ,if your bill amount is exceeding 50000 limit then it is mandatory otherwise its optional
for more information please ensure to check the guidelines given by E-waybill portal
What details (product, transport, dates etc.) do I need to enter to generate a bill?
To generate a bill, you need to enter details such as product information (including name, quantity, and price), transport details (such as vehicle number and transporter ID), dates (such as invoice date and E-Way bill date), and other relevant information like party address and GST number.
Unable to print e-invoice after hours in BUSY. Why does the print option disappear?
The reason why you are unable to print E invoice after 48 hours is the maximum time limit to print E invoice is 48 hours
if the Einvoice generated from BUSY but not saved or printed then after 48 hours it
would not print
Why does making e-way bills only work in certain versions of BUSY for me?
The e-way bill generation feature is available in the All version of BUSY. In basic there is an option through the template and in standard Automatic, JSON, template, and plain excel Therefore, it will only work in the Standard version and not in the Basic version.
After entering details, what is the process to finally generate E-Way bill in BUSY?
After entering the details in transport window and saving the voucher, you will be prompted to generate the E- way bill and you can choose to generate by selecting Yes.Review the entered information and make any neccessary changes, and then click on the Generte Eway bill.
My E-Way bill is expiring soon. How do I generate an extension from BUSY?
There are no any provision to generate the extention for E-way bill from BUSY . the only option is to cancel the bill within 24 hours of generation. If you want any changes you need to generate a new E-way bill and cancel the old one
Are there any compatibility issue with service tax items while creating E-way bill?
Yes, there is compatibility issue in generating E-way bill of service tax items there are two conditions :
1. When in voucher there are only service items you cannot generate E-way bill
2. When There are service and goods both items you can generate E-way bill
Why do units change incorrectly in E-invoices despite correct entry for inventory items?
The Unit shows incorrect information at the time of e-invoice generation. Follow these steps:
Step 1: Go to Administration, select Masters, then click on Units, and finally, click on Modify.
Step 2: Select the unit and set your UQC for E-invoice for this unit.
I am getting errors while generating e-way bills, how can I resolve them?
Please specify the error you are facing while generating E-way bill
There are some common points you need to follow while generating e-way bill:
1. Internet connectivity should be stable
2. E-way bill and GSP configuration should be proper
3. Station and pincode should be mentioned in party master