Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Will I be notified once the e way bill generation issue is fixed?
Ideally it is not possible to notify our every consumer about the issue fixed in the e way bill generation. However, if you consulted with any of our support representative and they ensure that they will notify you, then you will be notified by them.
What are the limits for interstate and intrastate e-way bill generation in BUSY?
Please seek guidance for limits of interstate and intrastate e way bill generation from E way helpdesk or can consult with Tax professional.
Further, You can update the threshold amount for E-Way bill applicability in both local and central transactions in E way configuration in BUSY.
Are there any prerequisites before I can start creating e-way bills in BUSY?
Yes, there are some prerequisites in BUSY before start creating E-way bill.
1. BUSY model should be Standard or Enterprise
2. BLS should be active
3. GSP Id and Password should be created and entered in BUSY
4. E-way bill configuration should be done
How quickly can you help resolve my e-bill generation issues in BUSY?
The resolution time for e-bill generation issues in BUSY may vary depending on the specific problem and its complexity. Our customer support team is dedicated to resolving issues as quickly as possible and will work diligently to assist you in resolving your e-bill generation issues.
What happens if an e-way bill expires before my goods reach the customer?
If an e-way bill expires before your goods reach the customer, you will need to generate a new e-way bill for the transportation of the goods. It is important to ensure that the e-way bill is valid and updated during the entire transportation process.
What if vehicle breaks down and I need to extend e-way bill validity?
If vehicle break down and need to extend, you need to follow process :
Step 1 : Notify e-way bill portal
Step 2 : Locate e-way bill
Step 3 : Update details
Step 4 : Submit update
Step 5 : New QR code
Step 6 : Carry updated e-way bill
What are the costs associated with the generation of e-invoices in BUSY?
There are no such other charges for generation of e-way bill
Furthermore, if your BLS (BUSY License Subscription) is active then the respective feature is working. Otherwise, you need to renew or activate your BLS to take advantage of the automatic generation of e-way bills.
Common mistakes causing E-Way bill generation failure in BUSY. How to avoid?
Some common mistakes that can cause E-Way bill generation failure in BUSY include incorrect vehicle number, incorrect product details, and incorrect tax rates. To avoid these mistakes, double-check all information before generating the E-Way bill and ensure that all details are accurate and up-to-date.
How can I get a consolidated report of all E-Way Bills generated for a specific date range in BUSY?
If you want to generate report or summary for Eway bill do following steps:
Step 1: Go in Transactions.
Step 2: Then select GST Misc. Utilities.
Step 3: Then select Eway bill management.
Step 4: Then select generate print eway bill or check audit report of eway bill.
I need to change the vehicle number on a voucher after generating the E-Way bill. What should I do?
If you want to change vehicle number after generating E-waybill you can check on E-waybill portal if there is any provison on portal to update vehicle number you can check otherwise you need to cancel the E-waybill and generate it again with correct details