Frequently Asked
Questions

Q: E way bill generated by other report is not able to download.

Reasons for not able to download the eway bill generated by other data are: 1. If issue is from GSPs backend server not working. 2. Eway bill portal server issue. 3 Eway bill details generated by others report only shows bill of prior to 180 days.

Q: If I delete a voucher after the E-Way bill is generated, will it also be automatically deleted from the E-Way bill?

No, deleting a voucher after E-Way bill generation in BUSY does not automatically delete it from the E-Way bill.portal as Deleteing a voucher is part of internal books that we maintain in the software it will not made any changes on portal data

Q: How do I add the E-way bill details to the E-invoice generated from BUSY? What is the relationship between them?

You add the eway bill details in the e invoice, In the transport details window you have to enable the option generate E way bill with E invoice then both will get generate simultaneously and shows eway bill details in e invoice print.

Q: Some bills are not showing e way bill number in BUSY even after generation. What should I do?

If the e way bill number is not showing in BUSY after generation e way then can mention e way bill number manually in the transport window of the voucher. This issue arises when an e way bill is generated from the portal.

Q: I am unable to find my last generated E-Way bill/voucher in BUSY. How can I locate it?

To locate your last generated E Way bill in BUSY, you can follow these steps: Step 1: Open BUSY and go to Transaction. Step 2: Click on GST Misc. Utilities and then select e way bill management. Step 3: Select E way bill details(Generated by Self).

Q: What steps should I follow if e way bills are not getting generated due to incorrect Distance?

If you encounter a distance issue when generate an e-way bill in BUSY, you can enter 0 Km in the Distance field in the Transport Details window. This will allow the portal to automatically calculate and update the distance in the e-way bill.

Q: I want to save the generated E-Invoice PDF file. How can I save it from the AdOpReader?

To save the generated E-Invoice PDF file from the AdOpReader, you can click on the "File" option at the top of the AdOpReader window. Then, select "Save As" and choose the location where you want to save the PDF file on your computer.

Q: I want to deactivate or disable e-invoicing for some time in BUSY. How can I do this?

To deactivate or disable e-invoicing for some time in BUSY, you need to follow the below steps: Step 1: Go to Administrator, then Configuration, then Features or Option, Step 2: Then select GST or VAT and disable the e-Invoice bill required as NO.

Q: Is there a limit on how many times I can cancel and regenerate an E-Way bill?

There is no specific limit on how many times you can cancel and regenerate an E-Way bill. But there is a time limit for cancellation process which is within 24 hours of generating the e-way bill or further you can contact to your CA.

Q: BUSY lacks the required EWAY bill functionality for GST filing. What alternatives or workarounds are available?

One alternative for BUSY lacking E-WAY bill functionality for GST filing is to manually generate and manage E-WAY bills outside of the software. This can be done by using the government's E-WAY bill portal or by using a separate E-WAY bill generation software.

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E way bill generated by other report is not able to download.

Reasons for not able to download the eway bill generated by other data are:
1. If issue is from GSPs backend server not working.
2. Eway bill portal server issue.
3 Eway bill details generated by others report only shows bill of prior to 180 days.

If I delete a voucher after the E-Way bill is generated, will it also be automatically deleted from the E-Way bill?

No, deleting a voucher after E-Way bill generation in BUSY does not automatically delete it from the E-Way bill.portal as Deleteing a voucher is part of internal books that we maintain in the software it will not made any changes on portal data

How do I add the E-way bill details to the E-invoice generated from BUSY? What is the relationship between them?

You add the eway bill details in the e invoice, In the transport details window you have to enable the option generate E way bill with E invoice then both will get generate simultaneously and shows eway bill details in e invoice print.

Some bills are not showing e way bill number in BUSY even after generation. What should I do?

If the e way bill number is not showing in BUSY after generation e way then can mention e way bill number manually in the transport window of the voucher. This issue arises when an e way bill is generated from the portal.

I am unable to find my last generated E-Way bill/voucher in BUSY. How can I locate it?

To locate your last generated E Way bill in BUSY, you can follow these steps:
Step 1: Open BUSY and go to Transaction.
Step 2: Click on GST Misc. Utilities and then select e way bill management.
Step 3: Select E way bill details(Generated by Self).

What steps should I follow if e way bills are not getting generated due to incorrect Distance?

If you encounter a distance issue when generate an e-way bill in BUSY, you can enter 0 Km in the Distance field in the Transport Details window. This will allow the portal to automatically calculate and update the distance in the e-way bill.

I want to save the generated E-Invoice PDF file. How can I save it from the AdOpReader?

To save the generated E-Invoice PDF file from the AdOpReader, you can click on the "File" option at the top of the AdOpReader window. Then, select "Save As" and choose the location where you want to save the PDF file on your computer.

I want to deactivate or disable e-invoicing for some time in BUSY. How can I do this?

To deactivate or disable e-invoicing for some time in BUSY, you need to follow the below steps:
 Step 1: Go to Administrator, then Configuration, then Features or Option,
 Step 2: Then select GST or VAT and disable the e-Invoice bill required as NO.

Is there a limit on how many times I can cancel and regenerate an E-Way bill?

There is no specific limit on how many times you can cancel and regenerate an E-Way bill.
But there is a time limit for cancellation process which is within 24 hours of generating the e-way bill or further you can contact to your CA.

BUSY lacks the required EWAY bill functionality for GST filing. What alternatives or workarounds are available?

One alternative for BUSY lacking E-WAY bill functionality for GST filing is to manually generate and manage E-WAY bills outside of the software. This can be done by using the government's E-WAY bill portal or by using a separate E-WAY bill generation software.

Frequently AskedQuestions