Frequently Asked Questions

To locate your last generated E Way bill in BUSY, you can follow these steps:
Step 1: Open BUSY and go to Transaction.
Step 2: Click on GST Misc. Utilities and then select e way bill management.
Step 3: Select E way bill details(Generated by Self).

If you encounter a distance issue when generate an e-way bill in BUSY, you can enter 0 Km in the Distance field in the Transport Details window. This will allow the portal to automatically calculate and update the distance in the e-way bill.

To save the generated E-Invoice PDF file from the AdOpReader, you can click on the "File" option at the top of the AdOpReader window. Then, select "Save As" and choose the location where you want to save the PDF file on your computer.

To deactivate or disable e-invoicing for some time in BUSY, you need to follow the below steps:
 Step 1: Go to Administrator, then Configuration, then Features or Option,
 Step 2: Then select GST or VAT and disable the e-Invoice bill required as NO.

There is no specific limit on how many times you can cancel and regenerate an E-Way bill.
But there is a time limit for cancellation process which is within 24 hours of generating the e-way bill or further you can contact to your CA.

One alternative for BUSY lacking E-WAY bill functionality for GST filing is to manually generate and manage E-WAY bills outside of the software. This can be done by using the government's E-WAY bill portal or by using a separate E-WAY bill generation software.

To correct a data entry mistake in already generated E-Way bill you need to cancel Eway bill from portal.In invoice correct all details and remove generated E-way Bill no. from transport window and save the bill and generate E-way bill with correct information.

There may be several reason why automatic bill generation has stopped working sudden in BUSY some possible reasons are mentioned below: 
1. Any changes made in E-way bill configuration
2. Internet connectivity issue
3. Problem with Vendor's server (Webtel /Pinnacle)
4. Any software update or bug

If the ship to address is incorrect after generating an e-bill in BUSY, you will not be able to edit or modify the address on the e-bill. It is important to ensure the accuracy of the ship to address before generating the e-bill.

There could be various reasons for facing issues generating invoices in BUSY despite accurate customer details, such as software glitches, incorrect settings, or missing information. It is recommended to check all the details and settings thoroughly and contact BUSY support for further assistance.