Frequently Asked Questions

Reasons for not able to download the eway bill generated by other data are:
1. If issue is from GSPs backend server not working.
2. Eway bill portal server issue.
3 Eway bill details generated by others report only shows bill of prior to 180 days.

No, deleting a voucher after E-Way bill generation in BUSY does not automatically delete it from the E-Way bill.portal as Deleteing a voucher is part of internal books that we maintain in the software it will not made any changes on portal data

You add the eway bill details in the e invoice, In the transport details window you have to enable the option generate E way bill with E invoice then both will get generate simultaneously and shows eway bill details in e invoice print.

If the e way bill number is not showing in BUSY after generation e way then can mention e way bill number manually in the transport window of the voucher. This issue arises when an e way bill is generated from the portal.

To locate your last generated E Way bill in BUSY, you can follow these steps:
Step 1: Open BUSY and go to Transaction.
Step 2: Click on GST Misc. Utilities and then select e way bill management.
Step 3: Select E way bill details(Generated by Self).

If you encounter a distance issue when generate an e-way bill in BUSY, you can enter 0 Km in the Distance field in the Transport Details window. This will allow the portal to automatically calculate and update the distance in the e-way bill.

To save the generated E-Invoice PDF file from the AdOpReader, you can click on the "File" option at the top of the AdOpReader window. Then, select "Save As" and choose the location where you want to save the PDF file on your computer.

To deactivate or disable e-invoicing for some time in BUSY, you need to follow the below steps:
 Step 1: Go to Administrator, then Configuration, then Features or Option,
 Step 2: Then select GST or VAT and disable the e-Invoice bill required as NO.

There is no specific limit on how many times you can cancel and regenerate an E-Way bill.
But there is a time limit for cancellation process which is within 24 hours of generating the e-way bill or further you can contact to your CA.

One alternative for BUSY lacking E-WAY bill functionality for GST filing is to manually generate and manage E-WAY bills outside of the software. This can be done by using the government's E-WAY bill portal or by using a separate E-WAY bill generation software.