Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How do I change the e-way bill configuration to use a different GSP server?
If you want change gsp id for e-way bill configuration please follow these steps:
1. Go in administration
2. Then go in configuration
3. Then Go in features/option then GST/VAT
4. Then Go in Gsp configuration and mention updated Gsp
Why is the E way bill not displaying full details, showing only a summary?
To print E way bill in details, follow these steps:
Step 1: Go to Administration section then click on Configuration menu.
Step 2: Select features/option then choose the GST/VAT tab
Step 3: Now, Click on E way configure tab then select detailed for E way bill format.
I need to send a copy of the E-Way bill to the customer, but I am unable to do so. What should I do to send the E-Way bill copy to the customer?
To send the e-way bill to the customer,kindly follow the step below:
Step1: When try to print e-way bill, you can also try to save to pdf the e-way bill on your system.
Step2: Then you can send the e-way bill to the customer.
I want to view and print E-Way Bills that I have already generated in BUSY. What is the process to do this?
If you want to generate report or summary for Eway bill do following steps:
Step 1: Go in Transactions.
Step 2: Then select GST Misc. Utilities.
Step 3: Then select Eway bill management.
Step 4: Then select generate print eway bill or check audit report of eway bill.
My bill E-way bill shows error but how do I pinpoint the faulty item out of s of line items?
It depends on error which error you are facing If facing Error related to HSN then youu can validate all HSN in bulk and check all invalid HSN and point out from the vochuer and rectify that
Otherwise have to check the items manually
What happens if wrong GST details get picked up in the E-Way bill due to software limitations?
If wrong GST details get picked up in the E-Way bill due to software limitations, it can lead to compliance issues. It is important to ensure that the correct GST details are entered in the software to avoid any discrepancies in the E-Way bill.
Issue when generating Eway bill from server system, in same compay from client system no issue.
If issue only in one system when generate e waybill , follow the steps below:
Step 1: Go to control pannel and select firewall
Step 2: Allow BUSY from firewall
Step 3: Go to antivirus setting and exclude BUSY from antivirus
Sep 4: Then restart BUSY and check
I am unable to find my last generated E-Way bill/voucher in BUSY. How can I locate it?
To locate your last generated E Way bill in BUSY, you can follow these steps:
Step 1: Open BUSY and go to Transaction.
Step 2: Click on GST Misc. Utilities and then select e way bill management.
Step 3: Select E way bill details(Generated by Self).
What steps should I follow if e way bills are not getting generated due to incorrect Distance?
If you encounter a distance issue when generate an e-way bill in BUSY, you can enter 0 Km in the Distance field in the Transport Details window. This will allow the portal to automatically calculate and update the distance in the e-way bill.
I want to save the generated E-Invoice PDF file. How can I save it from the AdOpReader?
To save the generated E-Invoice PDF file from the AdOpReader, you can click on the "File" option at the top of the AdOpReader window. Then, select "Save As" and choose the location where you want to save the PDF file on your computer.