Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
I want to deactivate or disable e-invoicing for some time in BUSY. How can I do this?
To deactivate or disable e-invoicing for some time in BUSY, you need to follow the below steps:
Step 1: Go to Administrator, then Configuration, then Features or Option,
Step 2: Then select GST or VAT and disable the e-Invoice bill required as NO.
Is there a limit on how many times I can cancel and regenerate an E-Way bill?
There is no specific limit on how many times you can cancel and regenerate an E-Way bill.
But there is a time limit for cancellation process which is within 24 hours of generating the e-way bill or further you can contact to your CA.
BUSY lacks the required EWAY bill functionality for GST filing. What alternatives or workarounds are available?
One alternative for BUSY lacking E-WAY bill functionality for GST filing is to manually generate and manage E-WAY bills outside of the software. This can be done by using the government's E-WAY bill portal or by using a separate E-WAY bill generation software.
How can I correct a data entry mistake in an already generated E-Way bill in BUSY?
To correct a data entry mistake in already generated E-Way bill you need to cancel Eway bill from portal.In invoice correct all details and remove generated E-way Bill no. from transport window and save the bill and generate E-way bill with correct information.
My E-way bill generation used to work earlier but now shows error. What could be wrong?
There may be several reason why automatic bill generation has stopped working sudden in BUSY some possible reasons are mentioned below:
1. Any changes made in E-way bill configuration
2. Internet connectivity issue
3. Problem with Vendor's server (Webtel /Pinnacle)
4. Any software update or bug
What happens if there is an error with the automatic eway billing charge?
If there is an error with the automatic e-way billing charge, you will need to check the error message or possible errors to identify the issue. Once you have identified the error, you can correct it and try generating the e-way bill again.
What is the process for encoding distances for EV bills in BUSY?
To encode distances for EV bills in BUSY, you need to go to the Transaction window and enter the distance between the pincodes in the Distance field. Once you have entered the distance, the EV bill will be generated with the encoded distance.
My e-way bill shows "Invalid" status on BUSY. What does it mean?
If your e-way bill shows "Invalid" status on BUSY, it means that there is an issue with the e-way bill on the GST portal. You will need to check and correct the e-way bill status on the GST portal to resolve this issue.
E way bill generated by other report is not able to download.
Reasons for not able to download the eway bill generated by other data are:
1. If issue is from GSPs backend server not working.
2. Eway bill portal server issue.
3 Eway bill details generated by others report only shows bill of prior to 180 days.
Some bills are not showing e way bill number in BUSY even after generation. What should I do?
If the e way bill number is not showing in BUSY after generation e way then can mention e way bill number manually in the transport window of the voucher. This issue arises when an e way bill is generated from the portal.