Frequently Asked Questions

If you are unable to generate e-way bill and seeking to change the voucher numbering format, ensure that the voucher numbering adheres to the regulation of being within or below 16 characters. According to regulations, voucher numbering should not exceed 16 characters.

The limit for printing an E-invoice is 48 hours. It is not possible to print an invoice generated more than 48 hours ago in BUSY, as the 48-hour limit has passed. The invoice can only be printed within 48 hours of generation.

If you have generated the Eway bill then there is no provision to modify the voucher. Therefore it is suggested to follow :
1. Cancel the existing voucher and eway bill through Ctrl+X.
2. Create a new voucher and generate the eway bill again.

There may not be any immediate issues if your E-Way bill and invoice numbers don't match for a short period. However, it is important to ensure that the numbers are eventually reconciled and corrected to maintain accurate records and comply with regulations.

You cannot change the Transporter details if wrong details were entered once you generate an E way bill from BUSY. To change the transport details, you have to cancel the existing E way bill and create a new one with correct details.

There is a limit of number of vehicle number for an e-way bill in BUSY.
You can enter one vehicle number per voucher while creating the e-way bill in BUSY.
For portal limit of number of vehicle number you can contact to your CA.

If you have modified a voucher and are unable to generate an e-way bill for it then you need to check if E-waybill is already generated for this voucher then, you should change the voucher number to generate a new e-way bill.

To setup auto generation of E-way bill on dispatch or delivery follow the below mentioned process: 
Go to transport window and select Automatic option in the Transaction type this will automatically pull the dispatch detail.
Dispatch detail will be enter in Material center.

As per government rule,E-Invoices must be generated within a notified e invoice generation time limit of 30 days from the invoice date.The time limit for e invoice was earlier set as seven days, but the government defered the implementation by three months.

If you generate an e-way bill without entering the transporter ID or vehicle number in BUSY, the system may not allow you to generate the e-way bill. It is important to provide these details accurately to ensure compliance with e-way bill regulations.