Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
If I delete a voucher after the E-Way bill is generated, will it also be automatically deleted from the E-Way bill?
No, deleting a voucher after E-Way bill generation in BUSY does not automatically delete it from the E-Way bill.portal as Deleteing a voucher is part of internal books that we maintain in the software it will not made any changes on portal data
How do I add the E-way bill details to the E-invoice generated from BUSY? What is the relationship between them?
You add the eway bill details in the e invoice, In the transport details window you have to enable the option generate E way bill with E invoice then both will get generate simultaneously and shows eway bill details in e invoice print.
What shipping/transporter companies are supported in BUSY?
In BUSY, you can enter any of the shipping or transport company details during voucher and then generate an e way bill. However, you need to make sure that the transporter ID you enter is valid and registered on the e-way bill portal.
What happens if the ship to address is incorrect after generating e-bill in BUSY?
If the ship to address is incorrect after generating an e-bill in BUSY, you will not be able to edit or modify the address on the e-bill. It is important to ensure the accuracy of the ship to address before generating the e-bill.
Facing issues generating invoices despite accurate customer details in BUSY. What could cause this?
There could be various reasons for facing issues generating invoices in BUSY despite accurate customer details, such as software glitches, incorrect settings, or missing information. It is recommended to check all the details and settings thoroughly and contact BUSY support for further assistance.
What happens if I generate e-way bill without transporter ID or vehicle number in BUSY?
If you generate an e-way bill without entering the transporter ID or vehicle number in BUSY, the system may not allow you to generate the e-way bill. It is important to provide these details accurately to ensure compliance with e-way bill regulations.
Will there be any compliance issues if E-Way bill GST details don't match invoice?
Yes, there may be compliance issues if the E-Way bill GST details do not match the invoice. It is important for the GST details on the E-Way bill to be accurate and consistent with the invoice to ensure compliance with GST regulations.
Can we use a company's GSP Id in multiple companies for generating E-way Bill?
No, you could not use one company gsp id in multiple companies for generating e-way bill as all comapnies have different GSTIN similarly E-way bill portal id so, you have to create gsp id after login all companies e-way bill portal separately.
Is there an API to automate e-way bill generation from my other software?
For other software you can concern with other software's customer support.
we can guide you related BUSY and For BUSY yes, there are two API available for e-way bill integration with BUSY:
1 : Webtel Electrosoft Pvt. Ltd
2 : Pinnacle Finserv Advisors Pvt. Ltd.
How is tax calculated in E-way bills? Can I modify the tax rates?
Tax in E-way bills is calculated based on the tax rates specified in the tax category master and the item master. The tax rates can be modified in the tax category master but after generate e-way bill you cant change tax rates.