Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Will there be any compliance issues if E-Way bill GST details don't match invoice?

Yes, there may be compliance issues if the E-Way bill GST details do not match the invoice. It is important for the GST details on the E-Way bill to be accurate and consistent with the invoice to ensure compliance with GST regulations.

Can we use a company's GSP Id in multiple companies for generating E-way Bill?

No, you could not use one company gsp id in multiple companies for generating e-way bill as all comapnies have different GSTIN similarly E-way bill portal id so, you have to create gsp id after login all companies e-way bill portal separately.

Is there an API to automate e-way bill generation from my other software?

For other software you can concern with other software's customer support.
we can guide you related BUSY and For BUSY yes, there are two API available for e-way bill integration with BUSY:
1 : Webtel Electrosoft Pvt. Ltd
2 : Pinnacle Finserv Advisors Pvt. Ltd.

How is tax calculated in E-way bills? Can I modify the tax rates?

Tax in E-way bills is calculated based on the tax rates specified in the tax category master and the item master. The tax rates can be modified in the tax category master but after generate e-way bill you cant change tax rates.

Is there an API to integrate e-bill generation with my other software?

For other software you can concern with other software's customer support.
we can guide you related BUSY and For BUSY yes, there are two API available for e-way bill integration with BUSY:
1 : Webtel Electrosoft Pvt. Ltd
2 : Pinnacle Finserv Advisors Pvt. Ltd.

What is the difference between Bill From and Dispatch From in BUSY?

In BUSY, the "Bill From" address refers to the address from where the invoice is being generated or the billing party's address. On the other hand, the "Dispatch From" address is the address from where the goods are being dispatched or shipped.

I am facing issues with e-way bill distance calculation. Can you help?

Yes, I can help. To resolve the issue with e-way bill distance calculation, you can try setting the distance to 0 while generating the e-way bill in BUSY. This should help in avoiding any calculation errors and generate the e-way bill successfully.

Why does the BUSY takes time to generate e way bill?

If the BUSY takes time to generate e way bill, check the possible reasons:
1. Internet connection must be stable.
2. If there any technical issue on e way bill portal then try after sometime.
3. Check if there any server maintaince on GSP server.

What is the OTP registration process for E-Way bill portal?

To register for the e-waybill portal, you need to log in and go to the registration page. Select the option for GSP and enter the OTP that you receive. Once verified, you will have a Pinnacle ID which you need to freeze.

Troubleshoot invalid PIN error during invoice generation in BUSY.

To troubleshoot invalid PIN error during invoice generation 
in BUSY you should check the pincode of party master and is
valid for the state also check the pincode is provided in company edit menu or in einvoice configuration option .
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required