Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Is there an API to integrate e-bill generation with my other software?
For other software you can concern with other software's customer support.
we can guide you related BUSY and For BUSY yes, there are two API available for e-way bill integration with BUSY:
1 : Webtel Electrosoft Pvt. Ltd
2 : Pinnacle Finserv Advisors Pvt. Ltd.
What is the difference between Bill From and Dispatch From in BUSY?
In BUSY, the "Bill From" address refers to the address from where the invoice is being generated or the billing party's address. On the other hand, the "Dispatch From" address is the address from where the goods are being dispatched or shipped.
I am facing issues with e-way bill distance calculation. Can you help?
Yes, I can help. To resolve the issue with e-way bill distance calculation, you can try setting the distance to 0 while generating the e-way bill in BUSY. This should help in avoiding any calculation errors and generate the e-way bill successfully.
Showing invalid data while generating ewaybill
If showing invalid data in Ewaybill then you cant modiFinancial Year it but you can
cancel the invoice and regernerate Invoice and ewaybill but ensure
that before generating Ewaybill modiFinancial Year all the invalid data in check possilble
error menu then generate Ewaybill
Is there any limit on the number of vehicles I can add on the e-way bill portal?
There is a limit of number of vehicle number for an e-way bill in BUSY.
You can enter one vehicle number per voucher while creating the e-way bill in BUSY.
For portal limit of number of vehicle number you can contact to your CA.
I modified a voucher and now unable to generate e-way bill for it. What should I do?
If you have modified a voucher and are unable to generate an e-way bill for it then you need to check if E-waybill is already generated for this voucher then, you should change the voucher number to generate a new e-way bill.
My E-way bill is not getting auto-generated on dispatch/dellivery details .How can I set this up?
To setup auto generation of E-way bill on dispatch or delivery follow the below mentioned process:
Go to transport window and select Automatic option in the Transaction type this will automatically pull the dispatch detail.
Dispatch detail will be enter in Material center.
How can I generate an e-invoice with a past date in the same month in BUSY?
As per government rule,E-Invoices must be generated within a notified e invoice generation time limit of 30 days from the invoice date.The time limit for e invoice was earlier set as seven days, but the government defered the implementation by three months.
Why does the BUSY takes time to generate e way bill?
If the BUSY takes time to generate e way bill, check the possible reasons:
1. Internet connection must be stable.
2. If there any technical issue on e way bill portal then try after sometime.
3. Check if there any server maintaince on GSP server.
What is the OTP registration process for E-Way bill portal?
To register for the e-waybill portal, you need to log in and go to the registration page. Select the option for GSP and enter the OTP that you receive. Once verified, you will have a Pinnacle ID which you need to freeze.