Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Showing invalid data while generating ewaybill

If showing invalid data in Ewaybill then you cant modiFinancial Year it but you can 
cancel the invoice and regernerate Invoice and ewaybill but ensure
that before generating Ewaybill modiFinancial Year all the invalid data in check possilble
error menu then generate Ewaybill

The E-Way bill I generated earlier is not reflecting in the tax authorities portal. What could be the reason and how to ensure successful upload of E-Way bills from BUSY?

If you generate the E-way bill and not reflecting on e-way bill portal you need to check that e-way bill number on portal, if no any detail found then you can cancel the e-way bill and generate a new e-way bill.

Will I need to generate E-Way Bills manually after enabling it in BUSY?How frequently does BUSY sync E-Way Bill data with the GSP portal?

If you have enable feature of Automatic generation of E-Way Bill then no need to generate manual from portal.it will not sync E-way bill Data from GSP but you can generate E-way automatically from Creation of GSPs from Eway bill portal.

I want to make some sample errors to learn how to fix e-way bill issues. What are some common errors I can try?

The common error show invalid uqc
For fix uqc error please follow these steps
1. Go in administration then master
2. Then Go in unit and then modify
3. Select unit which was use in voucher
4. Mention uqc for e-way bill and save

The OTP for e-way bill is not being received while generating gsp id. What could be wrong and how to troubleshoot it?

If The OTP for e-waybill is not being received while generating gsp id it means your registered mobile number is wrong or may be some technical glitch on portal so we will recommend you to contact on gst portal support helpline

I don't remember the PIN code for the ship to location when generating an e-way bill. What should I do?

Place and pincode are mandatory for generating E-way BIll. Please enter the station and pincode in the party/account master or in the transport window.
If you do not have a pincode, please search for it and entering a pincode is mandatory.

I already generated an e-invoice in BUSY but want to regenerate it. Is it possible to regenerate the same e-invoice?

An e-invoice is already generated in BUSY but want to regenerate it. Is it possible to regenerate the same e-invoice, mention is below;
No, it is not possible to regenerate the same e-invoice in BUSY once it has been generated already.

What is the distance between pincodes I need to update to ? Where can I find and update this?

To update the distance between pincodes to 0 in BUSY, you can find and update it in the E-Bill generation window. Make sure to enter the correct source and destination pincodes, and the software will automatically calculate the distance for you.

Why am I unable to modify or edit bills that are more than hours old in BUSY?

Once generated, the bill (E-Way,E-Invoice) cannot be edited or modified. Only Part-B can be updated. However, if the (E-WAY,E-INVOICE) bill is generated with incorrect information, it can be canceled and generated again. Cancellation must be made within 24 hours of generation

How do I correct a mistake in an invoice after it has been submitted to the portal?

You cannot correct the mistake in E way bill after generating it from BUSY and submitted to portal. You have to cancel it and the voucher by clicking on Cancel button or pressing Ctrl+X. Then you can generate a new one.
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