Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
The OTP for e-way bill is not being received while generating gsp id. What could be wrong and how to troubleshoot it?
If The OTP for e-waybill is not being received while generating gsp id it means your registered mobile number is wrong or may be some technical glitch on portal so we will recommend you to contact on gst portal support helpline
I don't remember the PIN code for the ship to location when generating an e-way bill. What should I do?
Place and pincode are mandatory for generating E-way BIll. Please enter the station and pincode in the party/account master or in the transport window.
If you do not have a pincode, please search for it and entering a pincode is mandatory.
I already generated an e-invoice in BUSY but want to regenerate it. Is it possible to regenerate the same e-invoice?
An e-invoice is already generated in BUSY but want to regenerate it. Is it possible to regenerate the same e-invoice, mention is below;
No, it is not possible to regenerate the same e-invoice in BUSY once it has been generated already.
What is the distance between pincodes I need to update to ? Where can I find and update this?
To update the distance between pincodes to 0 in BUSY, you can find and update it in the E-Bill generation window. Make sure to enter the correct source and destination pincodes, and the software will automatically calculate the distance for you.
The configuration of my E-way bill/invoice keeps changing. How do I stabilize this?
E-waybill and E-invoice setting will not changed automatically if you think that it is happening in your data then we will recommend you to take a backup of your data on daily basis and make sure you have configured it properly
Why am i getting error of invalid party GSTIN at E way generation?
If you encounter an Invalid Party GSTIN error during E-way Bill generation, validate the party GSTIN to verify its status. This issue primarily occurs if the GSTIN is cancelled or if there is an incorrect GSTIN mentioned in the party master.
How can I register or create an account on the E-way Bill portal?
To Register on e way bill portal you need to go to e way bill portal and click on registeration and then enter your GSTIN and capcha and enter all the required detais whatever portal is required and regiser your self
Where can I find the e-way bill option in the administration settings?
To find e-way bill option in BUSY, you need to follow these steps:
Step 1: Go to administration menu click on configuration
Step 2: Features and Options go to GST and VAT tab and enable e-way configuration click on ok and save button.
Why is the party name not reflecting in the generated e-way bill?
The party name may not appear in the e way bill if you have chosen Alias and Print Name in Account to be Shown By field during the e way bill generation, and these fields are empty in the party master.
How can I get invoice and e-way bill reports from your software?
To get e way bill and invoice reports:
Step 1 : Click on transaction
Step 2 : Select voucher type
Step 3 : Open list and check invoice
Step 4 : GST misc utilities
Step 5 : E-way bill management
Step 6 : CHeck report as needed