Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Generating the E-Way Bill is taking time. How long does it normally take to get validated?

The process for generating the E-Way Bill in BUSY typically takes a few seconds. If this process is taking longer than usual, it could be due to issues such as slow internet speed or potential problems with the E-Way Bill portal.

Defaulted to E-Invoicing, want to switch back to regular invoices in BUSY. How to change?

for Disiable Einvoice in BUSY see the follow Step 
Step 1: Go to Administration then Configuration click Features Options then click on GST VAT Tab
Step 2: Disiable the option Einvoice Requried
Step 3: Save the Configuration

How can I get the generated e-way bill from BUSY sent to my email ID?

To get the generated e-way bill from BUSY sent to your email ID, you need to configure the email settings in BUSY. Once the email configuration is set up, the e-way bill will be automatically sent to your specified email ID.

My transporter ID is not reflecting in e-way bill. How do I find it?

To find your transporter Id follow the below mentioned steps: 
Step 1: Go to Transaction menu oen the voucher
Step 2: Resave the voucher and open transport window
Step 3: Enter the Transporter Id and craete a new e-way bill

The configuration of my E-way bill/invoice keeps changing. How do I stabilize this?

E-waybill and E-invoice setting will not changed automatically if you think that it is happening in your data then we will recommend you to take a backup of your data on daily basis and make sure you have configured it properly

Why am i getting error of invalid party GSTIN at E way generation?


If you encounter an Invalid Party GSTIN error during E-way Bill generation, validate the party GSTIN to verify its status. This issue primarily occurs if the GSTIN is cancelled or if there is an incorrect GSTIN mentioned in the party master.

How can I register or create an account on the E-way Bill portal?

To Register on e way bill portal you need to go to e way bill portal and click on registeration and then enter your GSTIN and capcha and enter all the required detais whatever portal is required and regiser your self

Where can I find the e-way bill option in the administration settings?

To find e-way bill option in BUSY, you need to follow these steps:
Step 1: Go to administration menu click on configuration
Step 2: Features and Options go to GST and VAT tab and enable e-way configuration click on ok and save button.

Why is the party name not reflecting in the generated e-way bill?

The party name may not appear in the e way bill if you have chosen Alias and Print Name in Account to be Shown By field during the e way bill generation, and these fields are empty in the party master.

How can I get invoice and e-way bill reports from your software?

To get e way bill and invoice reports:
Step 1 : Click on transaction
Step 2 : Select voucher type
Step 3 : Open list and check invoice
Step 4 : GST misc utilities
Step 5 : E-way bill management
Step 6 : CHeck report as needed
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