Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

What is the process to create a new pinnacle in BUSY?How do I update the GSP for e-vehicles in BUSY?

TO add new pinnacle id password, please follow these steps:
Step 1 : CLick on administration
Step 2 : CLick on configuration
Step 3 : Go to features and options
Step 4: Select GST/VAT
Step 5 : Click on GSP configuration
Step 6 : COnfigur GSP id password

The E-Way bill I generated earlier is not reflecting in the tax authorities portal. What could be the reason and how to ensure successful upload of E-Way bills from BUSY?

If you generate the E-way bill and not reflecting on e-way bill portal you need to check that e-way bill number on portal, if no any detail found then you can cancel the e-way bill and generate a new e-way bill.

Will I need to generate E-Way Bills manually after enabling it in BUSY?How frequently does BUSY sync E-Way Bill data with the GSP portal?

If you have enable feature of Automatic generation of E-Way Bill then no need to generate manual from portal.it will not sync E-way bill Data from GSP but you can generate E-way automatically from Creation of GSPs from Eway bill portal.

I want to make some sample errors to learn how to fix e-way bill issues. What are some common errors I can try?

The common error show invalid uqc
For fix uqc error please follow these steps
1. Go in administration then master
2. Then Go in unit and then modify
3. Select unit which was use in voucher
4. Mention uqc for e-way bill and save

The OTP for e-way bill is not being received while generating gsp id. What could be wrong and how to troubleshoot it?

If The OTP for e-waybill is not being received while generating gsp id it means your registered mobile number is wrong or may be some technical glitch on portal so we will recommend you to contact on gst portal support helpline

I don't remember the PIN code for the ship to location when generating an e-way bill. What should I do?

Place and pincode are mandatory for generating E-way BIll. Please enter the station and pincode in the party/account master or in the transport window.
If you do not have a pincode, please search for it and entering a pincode is mandatory.

I already generated an e-invoice in BUSY but want to regenerate it. Is it possible to regenerate the same e-invoice?

An e-invoice is already generated in BUSY but want to regenerate it. Is it possible to regenerate the same e-invoice, mention is below;
No, it is not possible to regenerate the same e-invoice in BUSY once it has been generated already.

Defaulted to E-Invoicing, want to switch back to regular invoices in BUSY. How to change?

for Disiable Einvoice in BUSY see the follow Step 
Step 1: Go to Administration then Configuration click Features Options then click on GST VAT Tab
Step 2: Disiable the option Einvoice Requried
Step 3: Save the Configuration

How can I get the generated e-way bill from BUSY sent to my email ID?

To get the generated e-way bill from BUSY sent to your email ID, you need to configure the email settings in BUSY. Once the email configuration is set up, the e-way bill will be automatically sent to your specified email ID.

My transporter ID is not reflecting in e-way bill. How do I find it?

To find your transporter Id follow the below mentioned steps: 
Step 1: Go to Transaction menu oen the voucher
Step 2: Resave the voucher and open transport window
Step 3: Enter the Transporter Id and craete a new e-way bill