Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How can I check if my number/account is active on the e-bill portal from BUSY?
In BUSY, there is no provision available to check if the number or account is active on the E way portal or not. To verify this, you need to visit the E way portal directly and perform the necessary checks.
How do I check the status of a generated E way bill in BUSY?
In BUSY, there is no need to check status of a generated E way bill. Once an E way bill is generated you can print it from BUSY. The E way bill will also be uploaded to the portal automatically.
What is the process for applying for an E-Way Bill EBN (E-Way Bill enrollment)?
To apply for an E-Way Bill EBN (E-Way Bill enrollment), you need to have a common enrollment number instead of just a GST number. You can enter the common enrollment number in the designated field while generating the E-Way bill.
What is the easiest way to identify and correct invalid items before generating EVB?
The easiest way to identify and correct invalid items before generating E-way bill is to validate each item in the bill by pressing Alt+M on each item. This will help identify any invalid codes and allow you to correct them.
How can I resolve an error thet bill from address can not be blank during generation of e way bill in BUSY?
To correct the address You are required to follow some steps and these are:
Step 1: Dont close your company just click on company menu
Stpe 2: Now click on edit company and enter the company address and save the configuration.
I am getting error while generating eway bills that machine is not connected to internet. How do I fix this connectivity issue.
To resolve the error of machine is not connected to internet while generate eway bill need to follow below steps:
Step 1: Check with another internet connection.
Step 2: If still same problem then disable antivirus or exclude BUSY from antivirus properties.
I want to check if an e-invoice is generated properly before sending it to the customer. What should I do?
To check if an e-invoice is generated properly before sending it to the customer, you need to confirm that your Ack No., ACK date, INR number, and QR code were generated properly and shown in your e-invoice and sales invoice.
Does BUSY have online resources, documentation or help guides for e-way bill generation related issues? Where can I find them?
Yes, BUSY has online resources and documentation for eway bill generation. To access the demo videos you can visit our youtube channel named BUSY and for documentation can press F4 key or go to help menu then select user manual.
What could be the reason for the error that transport details are not configured when trying to generate e-way bills?
To configure transport details go to:
Step 1 : CLick on administration
Step 2 : Configuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type
Step 5 : Voucher series configuration
Step 6 : Enable transport details
What happens if I generate an e-way bill but don't move the goods within the validity period?
If you generate an e-way bill but don't move the goods within the validity period, the e-way bill will expire and become invalid. You will need to generate a new e-way bill when you are ready to transport the goods.