Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

I want to modify or edit a generated E-Way bill. What is the process for that?

In BUSY, once an e-way bill is generated, it cannot be directly modified or edited. If any changes are required, the existing e-way bill needs to be cancelled, and a new e-way bill with the desired modifications can be generated.

How can I display the tax rate in E way Bill printing similar to invoice printing?

The E way Bill printing template is designed to display data according to the government template, and it cannot be modified to meet specific requirements. To check the tax rate bifurcation, you can review the invoice printing feature in BUSY.

I want to generate backdated e-invoices. What is the time limit and process for doing so?

as per Einvoice rules IRN and acknowledgement generate only current date there was 
two option once have document date another one is einvoice generate date , always
einvoice date is current date there have no option backdated dates

How to enable reverse charge mechanism (RCM) in BUSY software for e-invoice generation?

RCM (Reverse Charge Mechanism) transaction exempted from e-invoicing as per Gst regulations
Moreover,GST-registered individuals must pay GST on a reverse charge basis when they receive taxable supplies from unregistered persons. However, this transaction is not subject to E-Invoicing requirements

Why does the product description appear blank in generated E-way bill from BUSY?

In BUSY, when generating an E-way Bill with the option to club item details based on HSN and unit, the item details are merged according to HSN and unit. As a result, the item description column will display blank data.

Is there a way to get e-way bill through the mobile app?

No, there is no provision to generate e-way bill through the app.
E-way bill can be received only through the BUSY setup that you are using on your system.
Apart from this you can also share your feedback with us for this.

Why am I unable to find the service return option in BUSY?

There is no provision for you to separately enter the service return in BUSY,In BUSY,you can create a service as an item for sale or purchase,and you will also need to enter SALE RETURN and PURCHASE RETURN for its return.

How can I check the status of a pending E-Way bill generation?

To check status of generated E-Way bill:
Step 1 : Visit E-Way bill portal, login with credentials
Step 2 : Go to E-Way bill section
Step 3 : Search
Step 4 : Enter E-Way bill number
Step 5 : GO
Step 6 : View status

What are the consequences if the vehicle number or other details are wrong on the e-way bill in BUSY?

If the vehicle number or transporter details are not specified in the transport details then the e-way bill will not be generated. It is mandatory to specify the transporter ID or vehicle number in the invoice as per government norms.

My vehicle registration state is different from the E-Bill portal state in BUSY. How can I change it?

There is no need to change the vehicle registration state as the E-way bill portal state is different because there is no any as such provision for E-way bill and you can generate E-way bill with the same detail .