Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
What if I want to add self transport details in EOB bills/e-way bills? How do I do that?
To add self transport details in EOB bills/e-way bills, you can select the option of "Self" or "Own Vehicle" in the transport details section of the software. This will allow you to input your own transport details for the bill.
I am still getting errors when generating export bills after entering the pin code. What could be wrong?
Please provide the additional details about the error which is showing while generating the eway bill for export transaction from BUSY. Further you can check that all relevant fields are mentioned in voucher like tranporter details, pincode, location etc.
Can I generate an e-way bill for goods that are being transported by a courier agency in BUSY?
Yes,E-waybill is generated for movement of goods from one place to another,either it is interstate or intrastate transactions depending upon appilicablity of e-waybill provsions and to generate
Note:For more information regarding e-waybill provisions,you can contact portal or your tax professional
I'm facing issues while generating E-way bills on GST portal. How can I resolve this?
If you are facing issues while generating E-Way bills on the GST portal, the best way to resolve this is to contact the GST portal helpline. They will be able to assist you in troubleshooting and resolving the problem.
I am getting error in HSN code validation. What should be the HSN code format?
The taxpayers, having Aggregate Annual Turn Over (AATO) above Rs 5 Crore, shall use atleast 6 digit HSN code in the e-Invoices and e-Waybills and other taxpayers shall use atleast 4 digit HSN code in E-Invoices and E-Way Bills.
Why am I facing login issues with the e-invoicing portal? How to troubleshoot authentication errors?
There could be various reasons for facing login issues with the e-invoicing portal. To troubleshoot authentication errors, one can try resetting the password, checking the internet connection, clearing cache and cookies, or contacting the portal's customer support for assistance.
My E-Way bill is generated but not printing. How can I get it to print?
When your E-way bill is generated but not printing check the follow mentioned points:
1. Chrome should be set as default browser
2. Dot net framework should be installed
3.BUSY should be run as Administrator
4. PDF reader should be installed
What should i do if tax amount is not calculated automatically in e-way bill?
To ensure accuracy, review the voucher entry by confirming the appropriate sale type and applying tax correctly in the billing details. When selecting the itemwise sale type, then to be ensure the accurate tax category in the item master.
What happens if I detect an invalid E-Way Bill code after dispatching my consignment?
If you detect an invalid E-Way Bill code after dispatching your consignment, you may face penalties and legal consequences. It is important to ensure the accuracy of the E-Way Bill code before dispatching the consignment to avoid any issues.
Will my sales get impacted if e-way bills are not generated?
Yes, your sales may get impacted if e-way bills are not generated. E-way bills are required for the movement of goods exceeding a certain value, and not generating them can lead to non-compliance with tax regulations and potential penalties.