Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Is there a way to update a generated E-way bill without cancelling it?What is the process of cancelling an E-way bill and generating it again?
Yes, there a way to update a generated E-way bill without cancelling it
You can enter return voucher for it and generate e-way bill of a voucher and then enter new voucher with all modification and generate e-way bill of a voucher .
Please follow the process for cancelling and re-generating an E-way bill from BUSY:
Step 1 : Open a voucher of which you want to cancel an E-way bill
Step 2 : You have press ctrl+x on voucher then do want to cancel a voucher window will appear you have to press Yes, basically you have to cancel whole voucher then only you can cancel an e-way bill from BUSY
Step 3 : You have to select the reason for cancelling an e-way bill same as portal
Step 4 : Open a same voucher again and press again ctrl+x on it to re-active the cancelled voucher
Step 5 : Then you have to enter whole voucher again with correct details and then you can generate e-way bill.
or you can canecel an e-waybill direct from E-way bill portal if you want to cancel onliy e-way bill not a voucher.
Can I generate an E-Way bill for goods transported between bonded warehouses or other customs facilities?How do I generate an E-Way bill in BUSY?
Yes,E-waybill is generated for movement of goods from one place to another,either it is interstate or intrastate transactions depending upon appilicablity of e-waybill provsions and to generate
Note:For more information regarding e-waybill provisions,you can contact portal or your tax professional
To generate E-waybill feature in BUSY without error you can follow below steps :
Step 1: Go to E-waybill portal then create gsp id from the portal
Step 2: Then open your BUSY then Go to administration tab then click on configuration option
Step 3: Then click on features & option then click on GST/VAT option
Step 4: Then enable E-WAYBILL required option and set gsp id and config then save it
Step 5: Then go to voucher series configuration and enable Input transport details and generae e-waybill after saving option and save it"
Step 6: Ensure that your machine is connected with the internet and BUSY is excluded from the firewall and antivirus
Step 7: Make sure ewaybill required option is yes in transport window and all the details such as hsn codes,gst number,address,location and other fields etc should be correct
Step 8: Always check possible errors before proceeding for the e-waybill generation
I am unable to find the E way bill feature in BUSY. How can I enable it?
To enable the E Way Bill feature in BUSY follow the below steps:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then select Features/Option.
Step 3: Click on GST/VAT tab.
Step 4: Enable E way bill required feature then click on configure and specify your place and pin code, you can also mention amount after which eway bill is to be generated for local as well as central transactions with user restrictions also.
Step 5: Click on GSP Configuration and enter Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited User id and password which is created from eway bill portal and save the configuration.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e-way, such as sales, sales return, etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 10: Now when create invoice can generate automatic e way bill.
How to generate an automatic E way bill in BUSY?
To generate the E Way Bill automatic in BUSY, follow the below steps:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then select Features/Option.
Step 3: Click on GST/VAT tab.
Step 4: Enable E way bill required feature then click on configure and specify your place and pin code, you can also mention amount after which eway bill is to be generated for local as well as central transactions with user restrictions also.
Step 5: Click on GSP Configuration and enter Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited User id and password which is created from eway bill portal and save the configuration.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e-way, such as sales, sales return, etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 10: Now when create invoice can generate automatic e way bill.
How can I configure automatic e way bill in BUSY?
To configurethe E way Bill automatic in BUSY, follow these steps:
Step 1: Open BUSY Accounting software and go to Administration.
Step 2: Click on Configuration and then select Features/Option.
Step 3: Click on GST/VAT tab.
Step 4: Enable E way bill required feature then click on configure and specify your place and pin code, you can also mention amount after which eway bill is to be generated for local as well as central transactions with user restrictions also.
Step 5: Click on GSP Configuration and enter Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited User id and password which is created from eway bill portal and save the configuration.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e-way, such as sales, sales return, etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 10: Now when create invoice can generate automatic e way bill.
What is the process to modify or cancel an existing e-way bill?
As per Government norms, once an E-way bill is generated, it cannot be edited or modified. However, if the E-way bill is generated with incorrect information, it can be cancelled and then generated afresh.
In BUSY, we can cancel the E way bill with the invoice.
Please follow the below step to cancel E way bill from BUSY :-
Step 1: Go to transaction
Step 2: Click on required voucher type .
Step 3: Click on modify and open the invoice
Step 4: Press Ctrl+X shortcut to cancel invoice with e way and mention the remark for same.
If you want to cancel an e-way bill without an invoice, the cancellation process must be done through the E-way portal.
Please follow the below steps to cancel E way Bill from E way portal :-
Step 1: Login E way portal
Step 2: Go to E way bill section and select cancel option.
Step 3: Enter the E way bill number and can cancel the E way.
Note - The time limit to cancel E way bill is within 24 hours.
How do I provide feedback and suggestions for the software?How can I generate e-waybills in BUSY?
To provide feedback and suggestions for the software, you write us on support@busy.in .
To generate an E way bill from BUSY, you can follow these steps:
Step 1: First you need to enable eway bill option for invoices by going to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select voucher type such as sales, purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Enable the option Input Transport Details and Generate E way bill After Saving then save.
Step 5: Now, go to Transaction menu and select the voucher as required.
Step 6: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 7: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save.
Step 8: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 9: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.
Note: Make sure all the eway bill related configurations are completed.
How can i generate webtel ID for e-way bill generation in BUSY ?
To generate e-way bill ID then follow the given steps:
Step 1: Go to the chrome browser
Step 2: Type ewaybillgst.gov.in
Step 3: Open the E-way bill portal
Step 4: Mention the credential of e-way bill i.e. username and password and login the portal
Step 5: In left side panel go to Registration option
Step 6: Click on GSP option
Step 7: Click on get OTP after that you will receive an OTP from E-way bill portal on your registered Email ID and Mobile Number
Step 8: Mention the OTP and verify it
Step 9: You will get three option Freeze account, Add New , Change Password
Step 10: Click on Add New option
Step 11: select GSP server named as Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited
Step 12: Mention three ALPHABET in username
Step 13: Create password with the minimum length of 12 to 15 character including special character
Step 14: Click on save option and save the configuration
Step 15: Mention both GSP server user name and password in GSP configuration box under GST/VAT feature in BUSY
Step 16: Validate both GSP credential and save the configuration
Process to cancel and regenerate an already generated invoice.
After cancellation of Einvoice you can not generate the einvoice with same document
number or IRN number
To cancel and generate of an E invoice you need to follow the steps
Step1 Open company and go to transaction menu
Step2 click on Click on sale and click on list
Step3 select the date range and open list of sale invoice and select the particular
invoice in which you have generated E invoice and want to cancel
Step4 after opening the invoice click copy or press F12 and then select duplicate
voucher
Step5 after the copy process a new sale voucher window will appear with differnt voucher
number so make the required modification over here and save then generate Einvoice from it
Step6 again go to the previous invoice and press cancel and specify the reason of cancellation
then a window will apprear for cancellation of Einvoice make it Y and specify the reason
for cancellation of Einvoice and cancel
after cancellation the invoice and Einvoice both will be cancel from BUSY
How to create a e-way bill in BUSY?
Here are the steps for creating a e-way bill in BUSY :
Step 1: Open the Company
Step 2: Go to Administration Menu
Step 3: Click on Configuration Menu
Step 4: Click on Feature and Option
Step 5: Click on GST/VAT
Step 6: Make sure to enable E-way bill Required as Y and then check in GSP configuration a Valid GSP has been mention i.e Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited
Step 7: For validate Both GSP, click on Validate button shown in the right side of the GSP and save the configuration Then,
Step 8: Go to the Transaction Menu
Step 9: Click on Sale voucher
Step 10: Click on List option and get List of all sale voucher then open the voucher
Step 11: Then while saving voucher Transport deatil window will appear, here you are mnetion transporter ID or vehicle no. then click on Ok button
Step 12: Afterward you will get a prompt of Do you want to generate e-way bill then select as Yes and proceed to generate e-way bill
Step 13: Make sure to check errors if any then generate e-way bill
