Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How to track status of emailed eBay bills?
BUSY does not provide a direct provision to send E way bills through email. If you need to send an E way bill via email, you have to do it manually.
How do I link an e-way bill to a modified bill in BUSY?
If you generated E way bill in BUSY, then you can modify the bill but can not the E way bill. You need to cancel it and generate a new one.
Is it mandatory to have same billing address in e-waybill and e-invoice?
Yes it is important to have a same billing address for both E-waybill and E-invoice, If you want you can specify the different dispatch or ship to address for the E-waybill
How do I change the vehicle number for the transport details in E way bills?
The vehicle cannot be edited in the E way bill generated from BUSY. You have to change the vehicle no in the transport details window before generating the E way bill.
Why is the distance shown as km on my e way bill generated from BUSY?
The distance shown as 0 km on my e way bill generated from BUSY due to pincodes you have entered in it, because distance will calculate on the basis of pincodes.
Do I need to enter product details while generating E-Way Bill code on BUSY?
Yes, it is necessary to enter product details at invoice for E way bill purpose as E way bills are mandatory for the movement of goods whose value crossed the limit.
Generating E-invoices during server downtime on BUSY. Steps to create invoices with server issues.
If there is a server downtime on BUSY, it may not be possible to generate E-invoices. It is recommended to wait and try again later when the server is back up.
What details do I need to enter in BUSY for successful E-way bill payment?
In BUSY, for successful E-way bill payment, you need to enter details such as station pincode, vehicle number, transporter details (name, GSTIN), and other relevant information related to the E-way bill.
I am unable to add distance between places while generating E-Way bill. Please help.
You do not need to fill the distance while generating eway bill just mention correct Pincodes of supplier and recipient it would auto update the distance from pincodes for eway bill.
What is the proper port code to use for an export shipment to Nepal?
The proper port code to use for an export shipment to Nepal is the port code of the last port in India for more information you can search these details online