Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
What is the login process for the e-way bill portal? Is it linked to my BUSY software login?
The login process for the e-way bill portal is separate from the BUSY software login. You will need to create a separate login ID and password for the e-way bill portal.
Do I need to enter the supplier's GST number or recipient's GST number when generating an E-Way bill?
Supplier GST number is mandatory for E way Bill, you cannot generate E way bill without company GSTIN but you will able to generate E way bill for un registered party.
Is there a workaround I can use for generating E-way bills till the pincode issue is permanently fixed?
No, you can not proceed/generate e-wau bill without entering pincode or can you tell us error or issue which you are facing with pincode so that i can better guide you.
I am confused about when I can generate an e-invoice versus an e-bill. Can you please clarify the guidelines?
Point1: An e-invoice format is generate form e-invoice government portal so it cannot it edited .
Point2: Other then e-invoice, e-bill is software made invoice it can be customized
The portal shows "No record found" when I try to search for my E-bill/E-invoice. What does this mean?
This means that the E-bill/E-invoice you are searching for is not available or has not been uploaded to the portal.
You have to check after 48 hours from when you uploaded.
Where do I enter my vehicle registration number in the software?
You can enter your vehicle no. in the transport details window during voucher entry for e way bill generation. The transport details window automatic appears when you save the voucher.
How many e-invoice can I generate in the trial version?
You cannot generate any e invoice in trial version of BUSY.Further,
E invoice generation required proper license with active BLS.
Note: E invoice option is not available in basic edition of BUSY.
Is e-way bill generation required for zero distance transportation?
E-waybill is required if there is any movement of goods,if you want to generate E-waybill for zero distance transportation please confirm on E-waybill portal guidelines or contact E-waybill support helpline
What is the maximum backdate allowed for billing?
E-way bill can create on same date and it is recommended to you create E-way bill and invoice on same date or the good supplied or handover to the transporter
I am getting an error about invalid document type when trying to generate an e-way bill in BUSY. How can I fix this?
If showing invalid document type error while generating eway bill you need to open the voucher in modify mode and check in transport details that transaction type is correctly selected.