Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
What do I do if there is a server or portal issue while generating e-bills?
If there is a server or portal issue while generating e-bills in BUSY, you should wait and try again later. The issue is likely on the server or portal side.
Is there a way to view or print a summary of automatic E-way bill?
You can refer the below mentioned two reports of e-way bill management to view/print summary of Automatic E-way bill:
1 : Generate/Print E-way bill
2 : E-way bill details (Generated By Self).
What if my customer doesn't have GSTIN for the state I'm shipping goods to?
If your customer doesn't have a GSTIN for the state you're shipping goods to, you can select the option for an unregistered dealer while generating the e-way bill in BUSY.
I am transporting goods to multiple locations. How should I handle the E-Way bills?
For transporting goods to multiple locations, you need to generate separte eway bill for each location. For further information you can also consult to your CA or Accountant for that.
How do I activate the bill from and dispatch from option in E-way bill
For use bill from dispatch from option in transport window take bill from- dispatch from in transaction type and mention y on dispatch details required and mention dispatch from address.
How can I only cancel the e-invoice without canceling the original voucher in BUSY?
If you want to cancel the E-invoice without canceling the original voucher in BUSY
You need to login on E-invoice portal and cancel the E-invoice manually from the portal
Where will the procurement details be visible in the generated e-way bill?
When you generate an e way bill the details of goods is visible that is supplied by the supplier. You can print the e way bill and see the details.
I need help understanding the e-way bill validity rules for different distance slabs.
To know about the validity rules for distance in E-waybill you need to contact to the E-waybill portal support or you may check the guidelines on the same portal
Preventing auto clubbing of invoice line items in BUSY. How to stop it?
To to stop Preventing auto clubbing of invoice line items in BUSY, you need to select the option Do not club item details as No while generating the e-invoice.
Can e-way bills be generated directly from BUSY or is a portal required?
Yes, you can generate E-way bill direct from BUSY there are no any other portal or software required for generating e-way bills
Necessary configurations should be done for e-way bills