Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How long are EV bills stored in BUSY? Can I archive old bills?
There is no specific time for access e-way bill you can check any time after generate e-way bill or print any time
What is the correct format for entering vehicle number for e-way bill?
The correct format for entering the vehicle number for an e-way bill is to enter the number without any special characters or spaces.
How can I report issues in generating E way bills in BUSY?
You can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in ask about your query
How do I enable the 'Bill from Dispatch Prompt' feature in BUSY?
You can select Bill From-Dispatch From as Transacation type in the transport details window while generating invoice and can enter the Dispatch details.
Is there an API available for e-way bill integration with accounting software?
Yes, there are two API available for e-way bill integration with BUSY.
1 : Webtel Electrosoft Pvt. Ltd
2 : Pinnacle Finserv Advisors Pvt. Ltd.
Who can I contact if I am still facing issues with e-way bill generation in Xero?I had entered the wrong pin code while creating the invoice in BUSY. Now the e-way bill also shows the wrong pin code. What is the solution for this?
If showing wrong pincode error during e way bill generation then you need to modify that voucher and correct pincode and then generate.
I am trying to generate a e-invoice in the software, but it says an "invoice has been generated." What does this mean and how can I generate a e-invoice?
If the invoice has already been generated and same invoice number e-way bill not generate, Then the invoice will generate other invoice number
I want to transport goods locally using a rickshaw. What details do I need to fill in the e-way bill?
To transport goods locally using a rickshaw you need to fill the place
and pincode and mode of transport need to road
How long does it take for a cancellation or new generation of an E-Way bill to reflect in your systems?
You can cancel e-way bill within 24 hours after generate e-way bill and new e-way bill show at the same time of generation
Is there an alternate way to generate E-way bill if the E-Bill portal is down?
No. there no way to generate e-way bill if e-way bill portal is not wokring.
You have to wait till portal is not wokring.