Frequently Asked
Questions

Q: How can I get the GSP ID required to activate e-Invoicing for Company in BUSY?

To get the GSP ID required to activate e-Invoicing for Company in BUSY,you can follow some steps: Step 1: If you did not create GSP Yet then go to E-Way bill portal Step 2: Login the E way Bill Portal and go to Home Step 3: Click on Registration and then Click on GSP Step 4: After Click on GSP Registration Send the OTP Step 5: Enter the OTP and verify the OTP Step 6: Click on Add New Option And select the GSP name and those are Webtel electrosoft PVT. LTD. And Pinnacle Finserv Advisors Pvt. Ltd. Step 7: After Select One of the GSP'S Create User name and password and save.Your GSP Id will become create.

Q: How can i tackle the error of invalid login credentials error at e way generation?

To resolve the error of invalid login credentials, you need to regenerate GSP ID and password. Step 1: Open your browser and search ewaybillgst.gov.in. Step 2: Login your eway bill portal with your eway credentials. Step 3: Then navigate to left hand side and select option of registration. Step 4: Under Registration you will find for GSP option click on it. Step 5 After that authenticate yourself with OTP. Step 6: In the next window click on add user and chosse GSP named webtel electrosoft private limited. Step 7: Enter the appropriate Username and Password and add the user. Step 8: Follow step 6 and 7 for creating another GSP named pinnacle finserv advisors private limited. Step 9:Enter the same username along with prefix and password in the GSP credentials in GST/VAT configuration in BUSY.

Q: How can we generate E way bill within E invoice of sale invoice in BUSY?

To generate E way bill within E invoice of sale invoice in BUSY, You can follow these steps: Step 1: Go to Transaction menu and select the sales voucher type. Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc. Step 3: Enter other details in transport details window such as Transporter, Vehicle no, station, Pincode, etc. Step 4: Specify Y for E invoice Reqd. , E way Bill Reqd. and Generate E way bill within E invoice. Step 5: After saving the voucher a window will appear of Eway bill generation within E invoice, select yes on it. Step 6: Check all the details and generate E way bill and wait for the process. After that you can print e way bill.

Q: I am getting an error invalid login credentials while generating eway bill and how to resolve it.

To resolve the error of invalid login credentials you need to regenerate GSP ID and password. Step 1: Open your browser and search ewaybillgst.gov.in. Step 2: Login your eway bill portal with your eway credentials. Step 3: Then navigate to left hand side and select option of registration. Step 4: Under Registration you will find for GSP option click on it. Step 5 After that authenticate yourself with OTP. Step 6: In the next window click on add user and chosse GSP named webtel electrosoft private limited. Step 7: Enter the appropriate Username and Password and add the user. Step 8: Follow step 6 and 7 for creating another GSP named pinnacle finserv advisors private limited. Step 9:Enter the same username along with prefix and password in the GSP credentials in GST/VAT configuration in BUSY.

Q: How do I change the GSTIN in the e-way bills generated through BUSY?

The GSTIN in E way bill generated from BUSY is picked from the Company's GSTIN and Party's GSTIN. To change your company's GST number in BUSY, you need to follow these steps: Step 1: Go to Administration and click on Configuration. Step 2: Select Features / Options and then GST / VAT. Step 3: Here you can update the GST number in the GSTIN field and save changes. To change any party's GST number in BUSY, you need to follow these steps: Step 1: Go to Administration and click on Masters. Step 2: Select Account then Modify and select the party which GST number you want to change. Step 3: Here you can update the GST number in the GSTIN field and save changes. Note: Take backup of your data before making any changes.

Q: How can I create a JSON file for bulk upload of e-invoices?

To create a JSON file for bulk upload of E- Invoice you can follow some steps: Stpe 1: Go to Transaction and click GST Mis.Utility. Step 2: Now click on E-Invoice Management Report. Step 3: Now click on Generate and print E-Invoice and click on JSON option that showing in window of E-Invoice to be generated. Step 4: Now select Voucher Type and specify starting and ending date. Step 5: Now click on Load List then click on Generate JSON and give the path blank folder in which JSON file will be export. Step 6: check possible errors and correct them and then click on Generate E invoice. Step 7: Upload that JSON File on E-Invoice Portal.

Q: How do I add multiple items in an e-way bill?

To add multiple items in an e-way bill, you need to follow these steps: Step 1. Log in to the e-way bill portal. Step 2. Go to the 'Generate New' section and select 'E-way Bill' option. Step 3. Fill in the required details like the transaction type, document type, and transportation details. Step 4. In the 'Item Details' section, click on the 'Add Item' button. Step 5. Enter the details of each item like the product name, description, quantity, unit, and value. Step 6. Click on the 'Add Item' button again to add more items. Step 7. Repeat the process for each item you want to add. Step 8. Once you have added all the items, review the details and click on the 'Submit' button to generate the e-way bill with multiple items.

Q: Can I automate e-way bill generation in BUSY?

Yes, you can generate E-way bill automatically from BUSY To enable E-way bill follow the below mentioned steps: Step 1: Go to Administration and then Configuration Step 2: Click on Features and options and then GST/VAT Step 3: Enable E-way bill required option and then click on Configurations and enter station and pin code in Configure E-way bill window Step 4: Create GSP Id and Password from E-way bill portal Step 5: Enter the GSP Id and password in GSP Configurations Step 6: Enable E-way bill from Voucher series configurations Step 7: To enable it Go to Administration then configuration and then Voucher series configurations select the voucher type. Step 8: Select the Series and then enable Generate E-way bill after saving and enable Transport details Step 9: Click on Save or Press F2

Q: What are the prerequisites and compliance needed from my side to start using E-Way bills in BUSY?

To start using E way Bill in BUSY, you need to have the following prerequisites and compliance: 1. E way Bill configuration must with done in BUSY with relevant GSP credentials of webtel electrosoft private limited and pinnacle finserv advisors private limited. 2.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry. 3.HSN or SAC code and tax category must be configured in the Item master. 4.UQC or unit quantity code must be specified in the Unit master. 5.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry. 6.Ensure that the Party GSTIN is active. 7.Verify that proper internet connectivity is available. 8.E way site must be running properly without any technical issues.

Q: I have generated a Sale bill in BUSY but unable to get the option to generate E-way bill

If you have generated a Sales Invoice but are unable to find the option for E-way bill generation then refer to the steps below: Step 1: Go to Administration Step 2: Click on Configuration Step 3: Voucher Series Configuration Step 4: Select Sales and its series and Click on Voucher Configuration tab Step 5: From here you can enable the option Generate E-way bill After Saving Step 6: Save the Configuration Now to Generate the E-way bill you are required to specify the GSP Credentials also, you can do the same through : 1. Go to Administration 2. Click on Configuration 3. Click on Feature and Option and go to GST VAT 4. Set Y for E-Way bill required 5. Click on GSP Configuration and specify the GSP Credentials generated through the portal.

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Dealer Complaint/Issues

How can I get the GSP ID required to activate e-Invoicing for Company in BUSY?

To get the GSP ID required to activate e-Invoicing for Company in BUSY,you can follow some steps: 
 Step 1: If you did not create GSP Yet then go to E-Way bill portal 
 Step 2: Login the E way Bill Portal and go to Home 
 Step 3: Click on Registration and then Click on GSP 
 Step 4: After Click on GSP Registration Send the OTP 
 Step 5: Enter the OTP and verify the OTP 
 Step 6: Click on Add New Option And select the GSP name and 
 those are Webtel electrosoft PVT. LTD. And Pinnacle Finserv Advisors 
 Pvt. Ltd. 
 Step 7: After Select One of the GSP'S Create User name and password and save.Your GSP Id will become create.

How can i tackle the error of invalid login credentials error at e way generation?

To resolve the error of invalid login credentials, you need to regenerate GSP ID and password.
Step 1: Open your browser and search ewaybillgst.gov.in.
Step 2: Login your eway bill portal with your eway credentials.
Step 3: Then navigate to left hand side and select option of registration.
Step 4: Under Registration you will find for GSP option click on it.
Step 5 After that authenticate yourself with OTP.
Step 6: In the next window click on add user and chosse GSP named webtel electrosoft private limited.
Step 7: Enter the appropriate Username and Password and add the user.
Step 8: Follow step 6 and 7 for creating another GSP named pinnacle finserv advisors private limited.
Step 9:Enter the same username along with prefix and password in the GSP credentials in GST/VAT configuration in BUSY.

How can we generate E way bill within E invoice of sale invoice in BUSY?

To generate E way bill within E invoice of sale invoice in BUSY, You can follow these steps:
Step 1: Go to Transaction menu and select the sales voucher type.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Transporter, Vehicle no, station, Pincode, etc.
Step 4: Specify Y for E invoice Reqd. , E way Bill Reqd. and Generate E way bill within E invoice.
Step 5: After saving the voucher a window will appear of Eway bill generation within E invoice, select yes on it.
Step 6: Check all the details and generate E way bill and wait for the process. After that you can print e way bill.

I am getting an error invalid login credentials while generating eway bill and how to resolve it.

To resolve the error of invalid login credentials you need to regenerate GSP ID and password.
Step 1: Open your browser and search ewaybillgst.gov.in.
Step 2: Login your eway bill portal with your eway credentials.
Step 3: Then navigate to left hand side and select option of registration.
Step 4: Under Registration you will find for GSP option click on it.
Step 5 After that authenticate yourself with OTP.
Step 6: In the next window click on add user and chosse GSP named webtel electrosoft private limited.
Step 7: Enter the appropriate Username and Password and add the user.
Step 8: Follow step 6 and 7 for creating another GSP named pinnacle finserv advisors private limited.
Step 9:Enter the same username along with prefix and password in the GSP credentials in GST/VAT configuration in BUSY.

How do I change the GSTIN in the e-way bills generated through BUSY?

The GSTIN in E way bill generated from BUSY is picked from the Company's GSTIN and Party's GSTIN. 
To change your company's GST number in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options and then GST / VAT.
Step 3: Here you can update the GST number in the GSTIN field and save changes.
To change any party's GST number in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account then Modify and select the party which GST number you want to change.
Step 3: Here you can update the GST number in the GSTIN field and save changes.
Note: Take backup of your data before making any changes.

How can I create a JSON file for bulk upload of e-invoices?

To create a JSON file for bulk upload of E- Invoice you can follow some steps: 
 Stpe 1: Go to Transaction and click GST Mis.Utility. 
 Step 2: Now click on E-Invoice Management Report. 
 Step 3: Now click on Generate and print E-Invoice and click on JSON option that showing in window of E-Invoice to be generated. 
 Step 4: Now select Voucher Type and specify starting and ending date. 
 Step 5: Now click on Load List then click on Generate JSON and give the path blank folder in which JSON file will be export. 
 Step 6: check possible errors and correct them and then click on Generate E invoice. 
 Step 7: Upload that JSON File on E-Invoice Portal.

How do I add multiple items in an e-way bill?

To add multiple items in an e-way bill, you need to follow these steps:
Step 1. Log in to the e-way bill portal.
Step 2. Go to the 'Generate New' section and select 'E-way Bill' option.
Step 3. Fill in the required details like the transaction type, document type, and transportation details.
Step 4. In the 'Item Details' section, click on the 'Add Item' button.
Step 5. Enter the details of each item like the product name, description, quantity, unit, and value.
Step 6. Click on the 'Add Item' button again to add more items.
Step 7. Repeat the process for each item you want to add.
Step 8. Once you have added all the items, review the details and click on the 'Submit' button to generate the e-way bill with multiple items.

Can I automate e-way bill generation in BUSY?

Yes, you can generate E-way bill automatically from BUSY
To enable E-way bill follow the below mentioned steps: 
Step 1: Go to Administration and then Configuration
Step 2: Click on Features and options and then GST/VAT
Step 3: Enable E-way bill required option and then click on Configurations and enter station and pin code in Configure E-way bill window
Step 4: Create GSP Id and Password from E-way bill portal
Step 5: Enter the GSP Id and password in GSP Configurations
Step 6: Enable E-way bill from Voucher series configurations
Step 7: To enable it Go to Administration then configuration and then Voucher series configurations select the voucher type.
Step 8: Select the Series and then enable Generate E-way bill after saving and enable Transport details
Step 9: Click on Save or Press F2

What are the prerequisites and compliance needed from my side to start using E-Way bills in BUSY?

To start using E way Bill in BUSY, you need to have the following prerequisites and compliance:
1. E way Bill configuration must with done in BUSY with relevant GSP credentials of webtel electrosoft private limited and pinnacle finserv advisors private limited.
2.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
3.HSN or SAC code and tax category must be configured in the Item master.
4.UQC or unit quantity code must be specified in the Unit master.
5.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
6.Ensure that the Party GSTIN is active.
7.Verify that proper internet connectivity is available.
8.E way site must be running properly without any technical issues.

I have generated a Sale bill in BUSY but unable to get the option to generate E-way bill

If you have generated a Sales Invoice but are unable to find the option for E-way bill generation then refer to the steps below: 
Step 1: Go to Administration
Step 2: Click on Configuration
Step 3: Voucher Series Configuration
Step 4: Select Sales and its series and Click on Voucher Configuration tab
Step 5: From here you can enable the option Generate E-way bill After Saving 
Step 6: Save the Configuration
Now to Generate the E-way bill you are required to specify the GSP Credentials also, you can do the same through :
1. Go to Administration
2. Click on Configuration
3. Click on Feature and Option and go to GST VAT
4. Set Y for E-Way bill required 
5. Click on GSP Configuration and specify the GSP Credentials generated through the portal.

Frequently AskedQuestions