Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
I am not able to see the vehicle number field for e-way bill generation. Where is it located?
To find the location of vehicle number field for e-way bill generation, follow below steps:
Step 1: Enable the option of input transport details option,
. Go in administration and select configuration.
. Then select voucher series configuration.
. Select relevant voucher type and series.
. Click on voucher configuration and enable the option of input transport details.
. Save it
Step 2: Create desired voucher.
Step 3: Mention required deatils.
Step 4: Then transport details window will appear.
Step 5: Define the transporter name.
Step 6: You will found an option to mention the vehicle number.
Step 7: Specify it and proceed for generation.
My E-way bills are not getting reflected in the GST portal even after sync. How to resolve this?
If your EV bills are not getting reflected in the GST portal even after sync, you can try the following steps to resolve the issue:
1. Check if the EV bills are generated correctly in BUSY.
2. Ensure that you have a stable internet connection.
3. Verify if the sync process is completed successfully without any error messages.
4. Double-check if you have entered the correct GST number and other details while generating the EV bills.
5. Wait for some time as it may take a while for the EV bills to reflect in the GST portal after the sync.
6. If the issue persists, you can contact the customer support of BUSY for further assistance.
I am a sub-user in BUSY, what all functionalities am I restricted from?How can I raise the invoice amount limit for auto-generation of e-way bills in BUSY?
You cannot check the restricted feature for you as a sub user only super user can check or give rights to sub user by login with super user name and password.
To raise the amount of eway bill generation in BUSY you need to follow below steps.
Step 1: Go to administration menu and select configuration from it.
Step 2: In configuration option select feature and option and click on GST/VAT option.
Step 3: In the next window of GST/VAT Search for eway bill required option and click on configure option.
Step 4: In eway bill configuration window you can mention the central or local amount then click on ok button and then click on save button to save the GST/VAT configuration.
What reports can I generate related to e-way bills in BUSY?I have generated part A of e-way bill in BUSY. How do I view part B?
With BUSY, you can generate some reports related to E way bill. Some of the reports are:
1. E way Bill Audit Report: This report will show you the invoice which e way bill is not generated even the option of e way bill required is yes in voucher.
2. E way Bill Details (Generated by Self): This report will show you the data of e way bill generate by you. These reports can not be download the data prior of 180 days.
3. E way Bill Details (Generated by Others): This report will show you the E way bill details generated by other parties on your GSTIN. These reports can not be download the data prior of 180 days.
What should I do if I am getting a Location can't be a blank error while generating E way bill in BUSY?
To resolve the Location can't be blank error in BUSY, below are the steps to follow:-
Step 1: You need to check if the Location is being mention in party mater and in transport window. Make sure that the your own location should be mention as well.
Step 2: For checking own location Go to the Administration menu then click on configuration option then feature and option select GST/VAT tab afterwards click on Eway bill configure button and mention Location there.
Step 3: For checking in party master you can use Ctrl M by keeping cursor in party name from voucher itself alternatively from administration option then click on masters and select account modify option from there can also update.
How do I generate an E-Way bill for a sales voucher?
If you want to generate an E Way bill for a sales voucher in BUSY, you can follow these steps:
Step 1: Go to Transaction menu and select Sales.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save.
Step 4: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 5: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.
Note: Make sure you have done all the configurations for e way bill generation.
What is the procedure to register as a GSP for e-way bill generation?
To register as a GSP (Goods and Services Tax Suvidha Provider) for e-way bill generation, you need to follow these steps:
Step 1. Visit the e-way bill portal.
Step 2. Click on the "Registration" tab.
Step 3. Select the option "GSP" for registration.
Step 4. Fill in the required details such as your company name, PAN number, contact details, etc.
Step 5. Submit the registration form.
Step 6. Once your registration is approved, you will receive your GSP user ID and password.
Step 7. Use these credentials to configure the GSP settings in your accounting software, such as BUSY.
Step 8. Enable e-way bill generation in the voucher configuration of your BUSY.
Step 9. Test the e-way bill generation by creating a sample sales voucher
What are the possible reason that prevent e way generation in BUSY?
If you are unable to generate E way automatically in BUSY, check the possible errors mentioned below:
1.Make sure the Pin code and station specified in Party master as well as in the transport window during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Ensure that the Party and company GSTIN is active.
5.VeriFinancial Year that proper internet connectivity is available.
6.E invoice site must be running properly without any technical issues.
7.Confirm that either transporter name with ID or vehicle number entered in transport window during voucher entry.
8.If you have speciFinancial Year the transporter with GSTIN, ensure that transporter GSTIN is active.
How do I add multiple item details to a single E-Way bill in BUSY?
To add multiple item details to a single E-Way bill in BUSY, you can follow these steps:
Step 1. Open the E-Way bill in BUSY.
Step 2. Create a new E-Way bill or open an existing one.
Step 3. In the item details section, click on the "Add Item" button.
Step 4. Enter the details of the first item, such as item name, quantity, and value.
Step 5. Click on the "Add Item" button again to add another item.
Step 6. Repeat step 5 for each additional item you want to add to the E-Way bill.
Step 7. Once you have added all the items, review the details and make any necessary changes.
Step 8. Save the E-Way bill with the multiple item details.
I updated to the latest version but don't see the e-way billing option. What should I do?
If you don't see the e-way bill option check the following configuration
For e-way bill configuration please follow these steps:
1. Go in Administration then go in Configuration
2. Then Go in Features/options and then go in Gst/vat
3. Check e-way bill config and check Gsp configuration
4. Validate Gsp id and check it is correct or not
5. Go in Administration then Go in configuration
6. Then Go in voucher series configuration select voucher type like sale
7. click on voucher type and select series and open voucher configuration
8. Enable Input Transport Detail and generate e-way bill after saving voucher yes
9. Open voucher and open transport window after save voucher and check e-way bill yes or not