Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How do i ensure proper configure GSP id in BUSY ?
To ensure Proper configuration of GSP id in bsuy then follow the below steps:
Step 1: Go to Administration menu
Step 2: Click on Configuration
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Then Make sure to enable E-way bill or e-invoice option as Y
Step 6: Then click on Gsp configuration box
Step 7: Make sure to mention both gsp of Webtel and pinnacle in the respective field
Step 8: Then click on Ok button and save the configuration
Step 9: Then you can generate e-way bill or e-invoice without any error related to Gsp in BUSY
While generating Eway bill shows error
If you are facing error while generating Ewaybill then it could be due to various
reasons to resolve the issue follow the steps
1 It could be possible that the billing or shipping party station and pincode
not mention in voucher due to that showing error so modiFinancial Year it
2 It could be possible that supplier place not mentioned in Ewaybill configuration
so in that case you have to add place in GST VAT options Ewaybill configuration
3 It could be possible that transporter gstin or vehicle number not mentioned in
bill so add it accordingly
4 If the error showing distance high the make the distance as zero in transport
details box
How to activate e-invoicing in BUSY when it's not active by August st?
To active E invoice in BUSY you need to follow the steps
Step1 go to Administration menu click on configuration then click on feature option
then select GST VAT option
Step2 enable required E invoice option and configure it with place and pincode
Step3 Click on Gsp configuration and set the GSP user ID and password on the
specified GSP and validate then Ok
Step4 go to administration menu and click to configuration then click on voucher
series configuration and select sales and its series
Step5 click on voucher configuration and enable Input transport details and Genearte Einvoice
after saving option and save
I want BUSY to automatically create e-way bills when I record stock transfers between my warehouses. What setup is required for this?
For generating Eway bill of the stock transfer between your wherehouses you required to follow the steps :
1. Go to Administration
2. Click on Configuration
3. Click on Voucher series configuration
4. Select the Stock Transfer and its series
5. Click on voucher configuration
6. From here you can specify Y for Generate Eway bill after saving
7. Enable Input transport details as well from here
8. Now create the voucher in the same series so that transportation details will appear here and after saving the bill you can get the pop of Genetate Eway bil.
9. If you require to transfer stock from one state to another then you can use sales voucher for the same.
The e-way bill generation failed. How do I check if the issue is on my side or the vendor's side?
To check if the issue is on vendor side or your side while generating eway bill you have to follow below steps:
Step 1: To Ensure this you need to first check on eway bill portal that it's working or not.
Step 2: If it's working and eway bill portal is opening and you are able to login so there could be issue in BUSY or GSP server.
Step 3: If all kind of error you have resolved in BUSY still eway bill is not generating so there could be GSP server issue or eway bill portal issue.
Step 4: There might be internet issue so you have to ensure that there must stable internet connection.
Can i generate e way bills for multiple customers at once.
If you want to generate e way bill for multiple customer at once
then please folow the given steps
Step 1: Go to transaction menu then GST misc. utilities
Step 2: Then generate Eway bill & E invoice management option.
Step 3: Then generateprint eway bill option
Step 4: Then automatic then select voucher for eway bill window will
open.
Step 5: Select vch type and then set the date and then click on
tab of load list.
Step 6: Then for select all voucher tick right mark of the select
all option then for generate just click on the generate
e way bill automatic.
Step 6: Then eway bill for all customer will be generated.
Can I delete an incorrect e-bill and regenerate it in BUSY?
It is recommended not to delete invoice if e waybill is generated as once it is generated then it is uploaded to e waybill portal and we recommend you to cancel your invoice including e waybill from BUSY.Follow these steps to cancel invocie with e waybill from BUSY
1.Open company in BUSY and go to transactions
2.Select voucher(invoice) and open the voucher
3.You can use shortcut to cancel voucher while open it by control plus X
4.Then to cancel vouhcer option will be displayed
5.If e waybill is already generated for voucher,then you can cancel e waybill too from BUSY and then voucher with reason
6.Now you can check voucher including e waybill will be cancelled from BUSY
How do I correct an invoice when the IRN is incorrect or not matching the E-Invoice generated?
To correct an invoice when the IRN is incorrect then follow the given steps :
Step 1: Go to Tansaction menu
Step 2: Click on voucher
Step 3: Then click on list option
Step 4: Then open voucher in modify mode
Step 5: Then click on save button, transport detail window will appear
Step 6: Then Copy IRN no. and Ack. no. in somewhere like notepad or wordpad
Step 7: Then remove the same from transport detail window
Step 8: Then click on OK button and proceed to generate e-invoice
Step 9: Then correct IRN no. or Ack. no. in the transport detail window
The quantity is picking incorrect value in the E-way bill. How to change it?
As per Government norms, once an E way bill is generated, it cannot be edited or modified the quantity from BUSY. However, you can check the modification provision on the official E-way bill portal. Further if the E-way bill is generated with incorrect information, You can be cancelled and then generated afresh.
In BUSY, we can cancel the E way bill with the invoice.
Please follow the below step to cancel E way bill from BUSY :-
Step 1: Go to transaction
Step 2: Click on required voucher type .
Step 3: Click on modify and open the invoice
Step 4: Press Ctrl+X shortcut to cancel invoice with e way and mention the remark for same.
What are the steps to be checked for generation of automtaic e-way bill ?
There are some steps to be checked while generation of automatic e-way bill
Step 1: Ensure that your valid GSP (Goods and Services Provider) credential is mentioned in the GST/VAT feature, which should be created through the E-way bill portal.
Step 2: Ensure to enable input transport detail option as Y in the voucher configuration option
Step 3: Then enable Generate e-way bill after saving as Y and save the configuration
Step 4: Then while creating invoice transport detail window has been appear
Step 5: Then make sure to mention Transporter ID and vehicle no. in the respective field
Step 6: Then select the automatic method for e-way bill generation and proceed with it.