Frequently Asked
Questions

Q: My supplier is sending goods to a third party on my behalf. How to reflect this in the E-Way bill?

To reflect the scenario where your supplier is sending goods to a third party on your behalf in the E-Way bill, you need to follow these steps: 1. Fill in your details as the "Bill From" party in the E-Way bill. 2. Enter the details of the third party as the "Bill To" party. 3. Provide the details of the actual recipient of the goods as the "Ship To" party. 4. Make sure to mention the transporter details as well. By including these details accurately, you can reflect the shipment of goods from your supplier to a third party on your behalf in the E-Way bill.

Q: What are the different sections and fields required to generate e-way bill in BUSY?

To generate E way Bill, you need to specify the below details in BUSY: 1.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry. 2.HSN or SAC code and tax category must be configured in the Item master. 3.UQC or unit quantity code must be specified in the Unit master. 4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry. 5.Ensure that the Party GSTIN is active. To generate Part A of the E-way Bill, you need to specify the transporter name and their GSTIN. Part B will be generated by the transporter themselves.

Q: Incorrect HSN codes on GST portal despite correct entry in BUSY. Troubleshooting the issue.

To troubleshoot the HSN codes error you have to follow the steps Step1 Go to transaction menu click on Sales and click modify Step2 search the invoice in which showing HSN error Step3 open the voucher and select the particular item in which HSN code showing error Step4 press alter M to modify item master then make HSN code 6 digit and click on validate Step5 make sure that it should be showing validate in Ewaybill Einvoice and GST options then save Step6 Remove the item from voucher list by pressing F9 on it and reenter the item details and save voucher

Q: Do I need to enter the distance for the transport?

In BUSY, you can update distance by simply click on update distance buttom available in transport window during voucher entry. To calculate distance for E way Bill in BUSY, follow these steps: Step 1: Go to transaction section then select the required voucher type such as sales , purchase etc. Step 2: After select the Voucher type , Click on Add tab and create the invoice Step 3: In the transport window that appears during voucher entry, you should enter the recipient pin code along with the station details. After that, click on the Update Distance tab. The distance will be updated based on the company and recipient pin code information.

Q: Regenerate invoice with existing IRN in BUSY, how to?

To generate E invoice with existing IRN in BUSY you need to follow the steps Step1 Go to the transaction menu and select sale and go to list Step2 select the voucher from the sale list and open Step3 save the voucher again Step4 at the time of saving while the transport detail box will open copy IRN and Ack No details and paste it to notepad and remove it from BUSY and ok Step5 after removing IRN details system will ask for generation of E invoice make it yes and regenerate E invoice it will generate with same IRN details

Q: What other method can be used to generate an e-way bill if the automatic option is not functioning?

If you are unable to generate e-way bill from BUSY then you can select the other method to generate e-way bill and here are the steps: Step 1: Go to Transaction menu Step 2: Click on voucher Step 3: Then click on list option and open voucher in modify mode Step 4: Then while saving voucher you will get four method to generate e-way bill Step 5: select JSON method and check possible error if any Step 6: Then proceed to generate JSON Step 7: Then login invoice portal on your chrome browser Step 8: Go to bulk upload option and attach JSOn file Step 9: Then generate E-way bill

Q: The auto e-way bill generation is not working for me. How can I troubleshoot this?

To troubleshoot the issue with auto e way bill generation, you can try the following steps: 1. Check your internet connection to ensure it is stable and working properly. 2. Verify that you have entered the correct GSP credentials of Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited by clicking on the Validate option. 3. Check input transport details and generate e way bills after saving features enabled from the voucher configuration menu. 4. Verify that the necessary details required for e way bill generation, such as GSTIN number and transport details, are correctly entered in the software. 5. If the issue persists, contact BUSY customer support for further assistance.

Q: How to avoid the invalid HSN code error during E-way bill generation in BUSY?

To avoid the invalid HSN code error during E-way bill generation in BUSY, you can check the Following aspects: 1.You need to validate the HSN codes in BUSY after specify in the item master by follow these steps: Step 1: Go to administration section then click on Master menu Step 2: Now, Select the Item option and click on Modify tab Step 3: Select the required Item master then click on validate option for HSN. Step 4: After clicking on Validate tab, Correct the HSN if found Invalid and save the master. 2.Make sure the HSN digits entered in the Item master are in accordance with the turnover criteria specified by GST regulations.

Q: What are the required field for setting up the E way Bill in BUSY?

Please find below the required field for setting up the E way Bill in BUSY: 1. E way Bill configuration must with done in BUSY with relevant GSP credentials of webtel electrosoft private limited and pinnacle finserv advisors private limited. 2.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry. 3.HSN or SAC code and tax category must be configured in the Item master. 4.UQC or unit quantity code must be specified in the Unit master. 5.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry. 6.Ensure that the Party GSTIN is active.

Q: Why is BUSY not allowing me to add card details for E-way bills?

There are no any as such provision to add card details for E-way bill niether in BUSY nor on E-way bill portal If you want to add card detail you can create a master for that and can show the detail in Settlement deails Too enable the settlement detail you need to follow the below mentioned steps: Step 1: Go to Administration and then Configuration Step 2: Click on Voucher series configuration Step 3: Selec the voucher type and click on Voucher configuration Step 4: Look for the option Enable settlement detail and enable that option Step 5: Configure the with the master created for card Step 6: Save the changes.

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

My supplier is sending goods to a third party on my behalf. How to reflect this in the E-Way bill?

To reflect the scenario where your supplier is sending goods to a third party on your behalf in the E-Way bill, you need to follow these steps:
 1. Fill in your details as the "Bill From" party in the E-Way bill.
 2. Enter the details of the third party as the "Bill To" party.
 3. Provide the details of the actual recipient of the goods as the "Ship To" party.
 4. Make sure to mention the transporter details as well.
 By including these details accurately, you can reflect the shipment of goods from your supplier to a third party on your behalf in the E-Way bill.

What are the different sections and fields required to generate e-way bill in BUSY?

To generate E way Bill, you need to specify the below details in BUSY:
1.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.
To generate Part A of the E-way Bill, you need to specify the transporter name and their GSTIN. Part B will be generated by the transporter themselves.

Incorrect HSN codes on GST portal despite correct entry in BUSY. Troubleshooting the issue.

To troubleshoot the HSN codes error you have to follow the steps 
 Step1 Go to transaction menu click on Sales and click modify 
 Step2 search the invoice in which showing HSN error 
 Step3 open the voucher and select the particular item in which HSN code showing error 
 Step4 press alter M to modify item master then make HSN code 6 digit and click on validate 
 Step5 make sure that it should be showing validate in Ewaybill Einvoice and GST options then save 
 Step6 Remove the item from voucher list by pressing F9 on it and reenter the item details and save voucher

Do I need to enter the distance for the transport?

In BUSY, you can update distance by simply click on update distance buttom available in transport window during voucher entry.
To calculate distance for E way Bill in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type such as sales , purchase etc.
Step 2: After select the Voucher type , Click on Add tab and create the invoice 
Step 3: In the transport window that appears during voucher entry, you should enter the recipient pin code along with the station details. After that, click on the Update Distance tab. The distance will be updated based on the company and recipient pin code information.

Regenerate invoice with existing IRN in BUSY, how to?

To generate E invoice with existing IRN in BUSY you need to follow the steps 
 Step1 Go to the transaction menu and select sale and go to list 
 Step2 select the voucher from the sale list and open 
 Step3 save the voucher again 
 Step4 at the time of saving while the transport detail box will open 
 copy IRN and Ack No details and paste it to notepad and remove it from BUSY and ok 
 Step5 after removing IRN details system will ask for generation of E invoice make it yes and regenerate E invoice it will generate with same IRN details

What other method can be used to generate an e-way bill if the automatic option is not functioning?

If you are unable to generate e-way bill from BUSY then you can select the other method to generate e-way bill and here are the steps:
Step 1: Go to Transaction menu
Step 2: Click on voucher 
Step 3: Then click on list option and open voucher in modify mode 
Step 4: Then while saving voucher you will get four method to generate e-way bill
Step 5: select JSON method and check possible error if any 
Step 6: Then proceed to generate JSON 
Step 7: Then login invoice portal on your chrome browser 
Step 8: Go to bulk upload option and attach JSOn file 
Step 9: Then generate E-way bill

The auto e-way bill generation is not working for me. How can I troubleshoot this?

To troubleshoot the issue with auto e way bill generation, you can try the following steps:
1. Check your internet connection to ensure it is stable and working properly.
2. Verify that you have entered the correct GSP credentials of Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited by clicking on the Validate option.
3. Check input transport details and generate e way bills after saving features enabled from the voucher configuration menu.
4. Verify that the necessary details required for e way bill generation, such as GSTIN number and transport details, are correctly entered in the software.
5. If the issue persists, contact BUSY customer support for further assistance.

How to avoid the invalid HSN code error during E-way bill generation in BUSY?

To avoid the invalid HSN code error during E-way bill generation in BUSY, you can check the Following aspects:
1.You need to validate the HSN codes in BUSY after specify in the item master by follow these steps:
Step 1: Go to administration section then click on Master menu
Step 2: Now, Select the Item option and click on Modify tab
Step 3: Select the required Item master then click on validate option for HSN.
Step 4: After clicking on Validate tab, Correct the HSN if found Invalid and save the master.
2.Make sure the HSN digits entered in the Item master are in accordance with the turnover criteria specified by GST regulations.

What are the required field for setting up the E way Bill in BUSY?

Please find below the required field for setting up the E way Bill in BUSY:
1. E way Bill configuration must with done in BUSY with relevant GSP credentials of webtel electrosoft private limited and pinnacle finserv advisors private limited.
2.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
3.HSN or SAC code and tax category must be configured in the Item master.
4.UQC or unit quantity code must be specified in the Unit master.
5.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
6.Ensure that the Party GSTIN is active.

Why is BUSY not allowing me to add card details for E-way bills?

There are no any as such provision to add card details for E-way bill niether in BUSY nor on E-way bill portal
If you want to add card detail you can create a master for that and can show the detail in Settlement deails 
Too enable the settlement detail you need to follow the below mentioned steps: 
Step 1: Go to Administration and then Configuration
Step 2: Click on Voucher series configuration
Step 3: Selec the voucher type and click on Voucher configuration 
Step 4: Look for the option Enable settlement detail and enable that option 
Step 5: Configure the with the master created for card
Step 6: Save the changes.

Frequently AskedQuestions